Looking for EDD call back number - does one actually exist?
I've been trying to reach EDD for weeks and I'm wondering if there's an EDD call back number where they can call me instead of me sitting on hold for 2+ hours. I've heard rumors about callback services but can't find any official EDD callback system. Has anyone found a legitimate EDD call back number or service that actually works? I'm getting desperate here - already burned through 40+ calling attempts this week alone.
48 comments
Join the conversation
Nathan Kim
Unfortunately EDD doesn't have an official callback system. I've been calling for months and the only option is to stay on hold or keep redialing. It's absolutely brutal.
0 coins
Gavin King
•That's what I was afraid of. This system is completely broken if they can't even offer basic callback functionality.
0 coins
Eleanor Foster
•Right? Every other customer service has callbacks in 2024 except EDD. It's like they're stuck in 1995.
0 coins
Lucas Turner
The closest thing to an EDD call back number is using a service like Claimyr. It's not official EDD but they dial for you and call you back when they get an agent on the line. Used it last month and got a callback in 23 minutes.
0 coins
Gavin King
•Never heard of Claimyr - is it legitimate? I'm skeptical of anything that charges money for this.
0 coins
Lucas Turner
•Yeah it's legit, you can look them up. They have thousands of reviews. It's at claimyr.com and there's a demo video at https://youtu.be/JmuwXR7HA10 that shows how it works.
0 coins
Kai Rivera
•I was skeptical too but honestly best $20 I ever spent. Saved me literally days of calling.
0 coins
Anna Stewart
I tried everything including calling the disability line thinking it might have callback options - nope. Same broken system across all EDD departments.
0 coins
Layla Sanders
•The disability line is actually worse in my experience. At least unemployment sometimes answers.
0 coins
Anna Stewart
•True, and they're all the same line anyway despite different numbers. Complete waste of time calling multiple numbers.
0 coins
Morgan Washington
Been calling since January and never once has EDD offered a callback option. Best you can do is call right at 8am and hope you get through before the lines get completely jammed.
0 coins
Kaylee Cook
•Even calling at 8am sharp I usually need 50+ attempts just to get on hold. Then half the time the call drops after 2 hours.
0 coins
Morgan Washington
•Exactly! The call dropping is the worst part. All that time wasted for nothing.
0 coins
Eleanor Foster
•This is why I switched to using an auto-dialer. Can't handle the stress of manual calling anymore.
0 coins
Layla Sanders
There's no official EDD call back number but there are workarounds. The menu pattern is 1-wait-1-1-*** if you want to dial faster, but honestly after trying that 200+ times I gave up.
0 coins
Oliver Alexander
•I know that pattern by heart now. Sometimes I can get through the menu in 45 seconds instead of 2 minutes but still usually get the busy message.
0 coins
Layla Sanders
•Yeah the menu shortcut helps but doesn't solve the fundamental problem of them being overwhelmed with calls.
0 coins
Kai Rivera
For what it's worth, I found that Wednesday afternoons around 2pm seem to have the best success rate. Still took me 67 attempts but I did get through. No callback though - had to stay on hold for 1 hour 45 minutes.
0 coins
Lara Woods
•Wednesday worked for me too! But I called 89 times and then the call dropped right when someone picked up. Almost threw my phone across the room.
0 coins
Kai Rivera
•That's the worst feeling ever. I've had that happen 3 times now - getting to the very end and then losing the call.
0 coins
Adrian Hughes
•This is exactly why callback services exist. Too risky to invest hours and have it all wasted on a dropped call.
0 coins
Molly Chambers
Don't waste time calling between 12pm and 1:30pm - the entire call center takes lunch and nobody answers. Found this out the hard way after calling 40 times during lunch break.
0 coins
Ian Armstrong
•Wait seriously? They ALL take lunch at the same time? That explains why I could never get through around noon.
0 coins
Molly Chambers
•Yup, complete dead zone from 12-1:30. They should really announce this but they don't.
0 coins
Gavin King
•This is incredibly useful info. I've been calling during lunch like an idiot.
0 coins
Eli Butler
After 3 weeks of failed calling attempts I broke down and used Claimyr. Got a callback in 31 minutes with an actual EDD agent on the line. Sometimes you just have to admit the manual approach isn't working.
0 coins
Marcus Patterson
•How much did it cost? I'm at my wit's end but don't want to get ripped off.
0 coins
Eli Butler
•I think it was $19 or $24, honestly can't remember exactly but it was totally worth it. Saved me probably 20+ hours of calling.
0 coins
Lydia Bailey
•That's actually pretty reasonable when you think about the time value. I've probably spent 30+ hours calling manually with zero success.
0 coins
Mateo Warren
Pro tip: don't call after 4pm any day of the week. They seem to stop taking new calls even though they're technically open until 5pm.
0 coins
Sofia Price
•This is true! I noticed the same thing. After 4pm you get the busy message immediately.
0 coins
Mateo Warren
•Exactly. Best times are 8-11am and 1:30-4pm. Avoid Monday mornings and Friday afternoons too.
0 coins
Alice Coleman
I keep a spreadsheet of my calling attempts - 147 calls over 2 weeks, got through twice but both calls dropped while on hold. There's definitely no callback option, just endless redialing or paying for a service to do it for you.
0 coins
Owen Jenkins
•You're tracking this better than EDD tracks their own system! That success rate is depressing though.
0 coins
Alice Coleman
•Yeah the stats are brutal. Less than 2% success rate and even then no guarantee the call won't drop.
0 coins
Lucas Turner
•This is exactly why services like Claimyr exist. The manual approach has such terrible odds.
0 coins
Lilah Brooks
Tried calling both 800-300-5616 and 833-978-7384 thinking one might have callback options - they're literally the exact same line. Don't waste time trying different numbers.
0 coins
Jackson Carter
•Good to know! I was wondering if the different numbers went to different systems.
0 coins
Lilah Brooks
•Nope, same recordings, same hold music, same everything. It's all one overwhelmed phone system.
0 coins
Kolton Murphy
My work schedule only lets me call during lunch breaks, which apparently is exactly when EDD doesn't answer. Thinking about using one of those callback services since I literally can't call during their available hours.
0 coins
Evelyn Rivera
•Same problem here! Work from 7am-6pm so I can only call during their lunch break when no one answers.
0 coins
Eli Butler
•This is exactly why I ended up using Claimyr. You can request a callback anytime and they handle all the calling during business hours.
0 coins
Kolton Murphy
•That actually makes perfect sense for people with day jobs. Thanks for the info!
0 coins
Julia Hall
Bottom line: EDD has no official callback system. Your options are manually dial 50-100+ times hoping to get through, or use a third-party service that handles it for you. That's literally it.
0 coins
Arjun Patel
•Sad but accurate summary. It's 2024 and we're still dealing with phone systems from the 1990s.
0 coins
Jade Lopez
•At least now we have options like auto-dialers. Better than nothing I guess.
0 coins
Oliver Wagner
Unfortunately, there's no official EDD callback number or system. I've been dealing with this nightmare for months now. The reality is you have three options: 1) Keep manually dialing and hoping you get lucky (I'm at 200+ attempts with maybe 3 successful connections), 2) Use a third-party service like Claimyr that does the calling for you and calls you back when they reach an agent, or 3) Try to time your calls perfectly (avoid lunch hours, call early morning or mid-afternoon on weekdays). It's absolutely ridiculous that in 2024 we don't have basic callback functionality, but that's the broken system we're stuck with. Save yourself the frustration and either commit to spending entire days calling or just pay for a callback service.
0 coins
Paolo Rizzo
•This is such a comprehensive breakdown, thank you! I've been banging my head against the wall trying to find some magical EDD callback number that doesn't exist. Your three options summary is exactly what I needed to hear - even though it's depressing. I think I'm going to have to bite the bullet and try one of those third-party services since I can't afford to spend entire workdays calling. The fact that we have to resort to paying external companies to navigate our own state's unemployment system is absolutely insane.
0 coins