I've been on hold for 1 hour.  When a rep answered the phone he asked some personal info and then said I need to put you on hold for the next available rep so we can review your claim.

oh man, what's your experience? how long?

It really varies, you’re in early so hopefully not as long for you! Try to be patient, it’s frustrating but it’s the only way!

I appreciate it :) I will continue to be on hold

It will be worth the wait. At least u get all your questions answered and don’t have to call again