Back to California Unemployment

Ana Erdoğan

How to get unemployment insurance for my business owners who got laid off in California EDD

So I run a small landscaping company and had to let three of my crew members go last month because we lost two big commercial contracts back to back. This is the first time I've ever had workers on payroll and honestly I had no idea what happens on the employer side when someone files for unemployment. One of my former employees came to me asking how to get unemployment insurance for my business — meaning he wanted to know if I need to do something on my end to help his claim go through. I've been paying into EDD's payroll taxes every quarter so I figured this was all handled, but now I'm getting paperwork from EDD and I don't know what I'm responding to or whether I'm about to accidentally hurt his claim. Anyone here gone through this from either side — the employer or the laid-off worker?

The letter you got from EDD is almost certainly the Notice of Unemployment Insurance Claim Filed — it's a standard form EDD sends the last employer whenever someone files. You have about 10 days from the date printed on that notice to respond if you want to have any say in the process. Since this was a straight layoff because of lost contracts, your response is basically just confirming the reason they stopped working. If you don't respond, EDD still makes a decision, but you lose the ability to appeal it later.

0 coins

The date on the notice is from almost two weeks ago, does that mean I already missed the window?

0 coins

The 10 days runs from the mailing date on the form, so if it was postmarked recently you may still be in time — phone EDD at 1-800-300-5616 and ask, they handle employer questions on the same line. Don't just sit on it.

0 coins

My old employer never responded to mine and EDD still approved me, so it does keep moving either way. But yeah the employer loses their chance to appeal if they miss it.

0 coins

Jumped in here because I've been on the worker side of exactly this situation — got laid off from a small contracting firm and the owner had no clue what to do either. The EDD mails the former employer a notice asking them to confirm or dispute the reason for separation. For a layoff due to lack of work there's really nothing to dispute, so the response is usually just confirming dates and reason. Your former employees should be filing their claims through myEDD at https://myedd.edd.ca.gov/ if they haven't already. They handle their own claims; you just respond to your end.

0 coins

They've already filed, actually. One of them told me his claim shows Pending in UI Online and he's not sure why.

0 coins

Pending usually just means EDD is still processing — could be they're waiting on your employer response or just normal queue time. Tell him to keep certifying every two weeks and not stop just because it says Pending.

0 coins

Pending drove me crazy for three weeks on mine. Eventually it cleared and they paid all the back weeks at once.

0 coins

Seasonal landscaping layoff and my UI Online showed Pending for almost a month before anything moved. Got on the phone with EDD through Claimyr (claimyr.com) — it basically holds your place in line so you end up talking to a live EDD agent without spending your whole morning redialing. The video that shows how reaching a live person at EDD actually works is at https://youtu.be/JmuwXR7HA10. The agent I spoke to told me the pending status was because my employer's response hadn't come in yet, and once it did, the weeks processed the same day. That matched up — by the following week everything was paid out.

0 coins

So the pending on my former employee's claim might literally just be waiting for me to respond to that notice?

0 coins

That's exactly what the agent told me about mine. Get that response in and it should move quickly.

0 coins

Hadn't heard of that approach for getting through to EDD, might try it for my own situation where the pending has been sitting for six weeks.

0 coins

From the employer side: once EDD gets your response confirming it was a no-fault layoff, they typically approve the claims and you'll eventually get a Notice of Wages Used (DE 1545) showing what percentage of benefits paid is charged to your account. That's normal — it's how the system works for businesses that pay UI taxes each quarter. You can respond to that form too if the numbers look wrong, but you've got a short window, something like 15 days from the date on it.

0 coins

Does the amount they paid out in benefits actually change what I pay in future UI taxes?

0 coins

It affects your employer reserve account and can influence your tax rate over time, but honestly that's a conversation for a payroll accountant or a CPA who knows California employer tax rules — EDD's pages don't walk through the rate calculation in a way I'd trust myself to explain.

0 coins

Same thing happened with the small business I work for. The charges show up on that DE 1545 and finance just handled it from there.

0 coins

Your crew members who were let go — are they registered in CalJOBS yet? EDD sends a Notice of Requirement to Register for Work (DE 8405) and there's a 21-day window from that date to register and post a resume on caljobs.ca.gov. If they miss it, their payments can get put on hold. Worth letting them know so they don't get tripped up on something avoidable.

0 coins

I almost missed mine because I didn't realize the 21 days started from the date on that DE 8405, not from when I actually received it. Check the date printed on the form, not when it arrives in your mailbox.

0 coins

CalJOBS registration is pretty quick once you sit down with it, maybe 20-30 minutes including the resume upload. Tell them to do it right away and not wait.

0 coins

I'll pass that along. I don't think any of them mentioned getting that form yet but it might just be on its way.

0 coins

Just want to clear something up because I've seen people get this wrong — EDD sends the employer a notice so the employer can respond to the reason for separation, but the employer doesn't approve or deny the claim. EDD makes that call. Even if an employer says something negative in their response, EDD still weighs both sides, especially for a plain layoff like yours where there's no misconduct angle at all.

0 coins

That's actually reassuring. I was worried that if I said something wrong in my response it would somehow block their claims.

0 coins

For a layoff due to lost contracts, really all you're doing is confirming dates and that there was no work available. That's it.

0 coins

Yep. The burden question only comes up when someone was fired — employer has to show misconduct. For a layoff it's pretty clear cut.

0 coins

How much does a business owner actually have to do once they respond to that initial EDD notice? Like is there a whole ongoing process or does it basically go quiet after that unless something is disputed?

0 coins

Usually it goes quiet after the initial response unless one of the employees had something unusual about their separation. EDD only reaches back out if there's a question about eligibility or if someone appeals a denial. For a no-fault layoff with clean records, most employers just respond once and that's the end of their involvement.

0 coins

You'll still get the DE 1545 when benefits are charged to your account, but that's informational mostly. No action required unless the wage figures on it are wrong.

0 coins

Former employee here, not the business owner — but reading this thread because my situation is kind of reversed. Got laid off from a restaurant that then closed entirely, so there's literally no employer to respond to EDD. Anyone know if that slows down the claim?

0 coins

EDD can verify wages through your state tax records even without an employer response — your W-2s and the state payroll data are usually enough. It might take a little longer but a closed employer doesn't automatically mean your claim stalls.

0 coins

My claim has been Pending for almost four weeks and I'm starting to get really worried about rent.

0 coins

Keep certifying regardless of the Pending status so those weeks stay on the books. When EDD processes the claim they can pay all certified pending weeks at once.

0 coins

Quick reality check on the tax side since I saw someone mention it — unemployment benefits the former employees collect are taxable at the federal level but California doesn't tax them at the state level. EDD mails each claimant a 1099G in January, and they can also find it in UI Online under Payments. Worth mentioning to your workers so they're not surprised at tax time.

0 coins

I had no idea California didn't tax it until I did my taxes last year. Saved me from a nasty surprise.

0 coins

You can also opt into 10 percent federal withholding when you certify so it's not a lump sum hit in April. I wish someone had told me that earlier.

0 coins

Something that tripped me up when I was laid off from a small company — I assumed my boss would automatically send in some kind of paperwork to start my claim. That's not how it works at all. The worker has to file their own claim through myEDD. The employer just responds to the notice EDD sends them after the claim is filed. Took me an extra week to figure that out and it delayed my start date.

0 coins

I told all three of mine to file right away — one already did, the other two I'm going to follow up with after reading this thread.

0 coins

The claim week starts from the Sunday of the week they file, not the day they were laid off, so every week they wait is a week they may not get back.

0 coins

That's a really important point. No retroactive claims — EDD goes from the Sunday the application is submitted.

0 coins

My layoff earlier this year from a construction subcontractor and the whole employer-side thing happened without me knowing anything about it. First I heard was when my claim went from Pending to showing payment processed. The employer must have responded because it moved pretty fast. Sometimes it just works the way it's supposed to.

0 coins

How long did yours take start to finish from the day you filed?

0 coins

About three weeks from filing to first payment, which I've heard is pretty normal for a standard layoff with no eligibility questions.

0 coins

Three weeks feels like forever when you're waiting on rent money but that does sound like a typical timeline.

0 coins

For anyone reading this who's the actual claimant and not the employer — if EDD needs more information about why you stopped working, they'll schedule a phone interview. The notice for it is a DE 4800 and it'll have the date and time printed on it; that time also shows up on your UI Online homepage. The interviewer phones you at that time, so keep your phone free and nearby. For a straight layoff there usually isn't a phone interview at all — that's more for quits and firings where EDD needs to hear both sides.

0 coins

I got a phone interview even on what I thought was a clear layoff. Turned out there was some language in my separation paperwork that made it look ambiguous. EDD just needed me to explain the situation and it was resolved quickly.

0 coins

Good point — sometimes the reason code the employer puts on their response triggers a review. It doesn't mean trouble, EDD just wants to make sure the record is accurate.

0 coins

What happens if you miss the phone interview? Do they reschedule it or just deny you?

0 coins

If you miss it you're supposed to phone EDD at 1-800-300-5616 the same day to explain. If you don't, EDD decides from whatever information it already has, which could mean delays or a denial. They say you should contact them before the interview time if you need to change it, with at least a day's notice.

0 coins

The waiting week thing confused me for a long time — your first week of eligibility is always unpaid, it's just how California unemployment works. So even if you get approved immediately and certify right away, the first certification usually covers one unpaid waiting week and then one paid week. Your workers should know to expect that so they don't think something went wrong when the first payment is less than expected.

0 coins

I definitely thought my claim was messed up when my first payment was for one week instead of two. No one explained the waiting week to me upfront.

0 coins

EDD explains it on the DE 429Z — that's the award notice that shows your weekly benefit amount. It's worth reading that form carefully when it arrives.

0 coins

Been following this thread trying to figure out my own situation — got laid off from a restaurant and my employer actually told me I wasn't eligible because I was part-time. That's not right, is it? Part-time hours don't automatically disqualify someone from filing.

0 coins

Your employer can't tell you whether you qualify — that's completely EDD's call. File the claim and let EDD decide. Part-time wages absolutely count in the base period calculation.

0 coins

EDD looks at wages earned in the base period, which is basically the first four of the last five completed calendar quarters before you filed. If you had enough wages in that window you likely have a valid claim. File and find out.

0 coins

Filed this morning after reading this. Didn't realize I could just go ahead regardless of what my old boss said.

0 coins

Something I haven't seen mentioned yet — if any of your former workers also had wages from another state in the past 18 months, they'd file a combined wage claim, which has to be done by phone, fax or mail rather than online. Usually not the case for local landscaping crews but worth flagging just in case.

0 coins

All three of mine are California-only workers as far as I know, but good to know that exists.

0 coins

Yeah it's a pretty specific situation. For most people filing online through myEDD is the fastest route.

0 coins

Six weeks of Pending on my claim — the UI Online screen just says what it says and gives no explanation. Called EDD at 1-800-300-5616 three mornings in a row and couldn't get through. Used Claimyr to get to a live EDD agent and found out there was an identity verification step that hadn't been completed on my account. Had to finish it through ID.me, which took about twenty minutes, and within two days the pending weeks started clearing.

0 coins

Identity verification was holding mine up too. The DE 1326C letter explaining what to do showed up in my mailbox almost two weeks after I filed. If you don't get that letter, check your EDD mailing address is correct.

0 coins

How did you know to look at the ID.me step specifically? Did the agent just bring it up or did you have to ask?

0 coins

The agent pulled up my account and could see that the ID.me verification was incomplete — I hadn't gotten any letter or notification about it, so I had no idea. The agent told me exactly what to do next and said once it was confirmed the pending weeks would process.

0 coins

Payroll side of this for anyone keeping track — the CASDI deduction that employees see on their paystubs funds State Disability Insurance and Paid Family Leave, not unemployment. Unemployment insurance is funded by what the employer pays in UI taxes, nothing taken from the worker's check. So your former employees didn't lose any of their UI coverage because of a small paycheck — the coverage comes from your quarterly tax payments as the employer.

0 coins

I did not know that's what CASDI was for. I always wondered what that deduction was.

0 coins

Common confusion. Workers never paid into unemployment — it's entirely the employer's side of the equation.

0 coins

Important clarification. I've heard people say they 'paid into unemployment' but that's not accurate for California — the UI tax is on the employer, not the employee.

0 coins

The benefits themselves — your workers should know the weekly amount comes from wages they earned in the base period, specifically the highest-paid quarter. The range EDD pays is $40 to $450 a week. The actual number shows up on the Notice of Unemployment Insurance Award (DE 429Z) that EDD mails out. If the number looks wrong based on what they were earning, they can appeal that within 30 days of the mailing date on the form.

0 coins

My weekly amount on the DE 429Z was lower than I expected because one really good quarter I had fell outside the base period window. The timing of when you file actually matters for which wages get counted.

0 coins

Exactly right. The standard base period is the first four of the last five completed calendar quarters — so your most recent earnings might not be in it yet depending on when you file.

0 coins

There's something called an alternate base period EDD can use if the standard one doesn't generate a valid claim at all, but it's not something you can request to get a higher weekly amount — EDD only uses it if the standard base period doesn't have enough wages to qualify.

0 coins

Former landscaping worker here, this thread is really helpful. One thing I want to flag for the OP's crew members — after they register in CalJOBS and get approved, they still need to be actively looking for work every week they certify. EDD doesn't specify a certain number of applications in any public rule I've seen, but keeping notes on where you apply is a habit worth building in case there's ever a question.

0 coins

Just to add — the work search requirement is waived in some situations, like if EDD determines you're attached to a union hiring hall or in certain training situations. EDD tells you if you're exempt; otherwise assume it applies.

0 coins

Good addition. I assumed it always applied and kept my records just in case.

0 coins

Reading this whole thread from start to finish and the thing that helped me most on my own claim was understanding that EDD and the employer are separate processes. The employer responds to their notice, EDD decides the claim, the worker certifies independently. When those three things line up without any disputes it usually goes smoothly. The rough cases are when any one of those three has a gap or a disagreement.

0 coins

That's actually a really clear way to frame it. I was treating this like I had to manage my workers' claims somehow on top of running my response, and I don't — I just respond to my form and they handle theirs.

0 coins

Exactly. Your part is one response form. Their part is filing, identity verification, CalJOBS, certifying every two weeks. EDD's part is in the middle tying it together.

0 coins

Drywall business owner I know went through something similar and was surprised how hands-off the employer role actually is once you submit that one response.

0 coins

For anyone wondering about severance — if the laid-off workers received any severance pay, they still need to report it when they certify. EDD has it on the list of things to report. But the way EDD treats it, severance paid out under a company plan or policy isn't counted as wages that delay or reduce benefits. The worker reports it and EDD makes the call; no one should assume it automatically disqualifies a week.

0 coins

I reported a one-time severance payment on my certification and EDD still paid me for that week. Came through without any issue.

0 coins

Yep, that lines up with how it usually works for straightforward company-policy severance. Always report it though — don't try to guess whether it matters, let EDD decide.

0 coins

What about vacation payout they included in my final check?

0 coins

Vacation pay is also on EDD's list of things to report. Same rule — report it and let EDD determine how it affects your payment for that week. EDD's pages don't spell out the exact formula publicly, so just be accurate on the form.

0 coins

Updating this thread since several people have been helpful — I sent in my employer response today confirming it was a layoff due to loss of contracts, no disputes. I also called my three former employees and two of them still need to file. Told them to go through myEDD right away so their claim week starts this Sunday. The one who already filed said his Pending status might clear once my response goes through, based on what someone mentioned earlier. I'll follow up here if anything unexpected comes up on my end.

0 coins

Good move getting that response in. The timing really does make a difference for the pending weeks.

0 coins

Your former employees filing this week rather than waiting another week is the right call — the Sunday start date means every week counts.

0 coins

Pausing to try Claimyr again since my own claim had a new issue pop up — a certification question I answered wrong in an earlier week flagged something. The agent walked me through what to do, which is contact EDD through the UI Online message system to report the correction, since the Report Wages option only works before you certify that week.

0 coins

California Unemployment AI

Expert Assistant
Secure