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Sofia Ramirez

How does unemployment affect businesses? California EDD employer side explained

My company just went through a round of layoffs last month - we had to let go of about 15 people from our warehouse team due to slower sales this quarter. I'm the HR manager here and honestly I had no idea how much of this process works from the employer side until now. A few of our former employees have already filed unemployment claims and EDD sent us a notice asking us to respond. My boss is now asking me questions I don't have good answers to, like whether our tax rate goes up, whether we have to fight every claim, and what happens if we just ignore the notices. I want to understand the full picture - how does unemployment affect businesses when former workers file claims? Do we have to respond to every EDD notice? What actually happens to our account if people collect benefits? Any employers or HR folks here who've dealt with this would be a huge help.

Layoffs from last month, so those former employees probably filed within the first week or two - EDD would have mailed your company a DE 1101CZ (Notice of Unemployment Insurance Claim Filed) for each one. You have 10 days from the date printed on that notice to respond. Miss that window and EDD makes its decision without your input, and you lose the right to appeal whatever EDD decides. That deadline is the most important thing to know right now. I used Claimyr (claimyr.com) last spring when I needed to reach a live EDD agent about my own claim - the wage reporting on my record had an error and I couldn't get through on the phone. Their video on reaching a live person at EDD is at https://youtu.be/JmuwXR7HA10 if you want to see what that looks like. The agent pulled up my account and confirmed the correct wages were on file, so I could stop worrying about it.

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DE 1101CZ - that's exactly what we received. So if we don't respond within 10 days we just lose all standing? Even for the cases where there might be a question about why someone left?

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Exactly right. For your layoffs there probably isn't much to dispute anyway, but if you had any separations where there was a question about the reason, missing that 10-day window means EDD rules without your side of the story. Respond for every notice even if it's a clean layoff.

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HR manager here too. We got caught on that 10-day thing two years ago when our mail was delayed. The employer's office should send those notices certified mail honestly, would save a lot of grief.

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DE 1545 is the one that shows how claims hit your reserve account - it's called the Notice of Wages Used in Benefits. Each quarter EDD sends it and it shows what percentage of benefits paid to your former workers are charged to your account. For a standard tax-paying employer, that charge history is part of what sets your UI tax rate going forward. More claims charged to you over time, the higher your rate can go. The exact rate calculation involves a reserve ratio that the Employment Development Department adjusts. You won't see an instant jump this quarter, it feeds into the annual rate notice.

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So the 15 layoffs could raise our rate eventually but not immediately? That's actually useful context for my boss.

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Right, it's not a same-quarter shock. The rate gets recalculated based on your reserve account balance over time. Big spike in claims will show up in a future rate period.

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wait so businesses actually pay MORE when they lay people off? i always thought the employees paid into it from their paychecks

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To clear up what the person above was confused about - nothing comes out of an employee's paycheck for unemployment insurance. UI is funded entirely by what employers pay. The deduction labeled CASDI on a California paystub goes toward State Disability Insurance and Paid Family Leave, which is a separate system. So yes, when your company lays people off and they collect benefits, those charges go against the employer's reserve account and can influence the tax rate down the road.

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oh wow i genuinely did not know that. i thought i was paying into unemployment this whole time

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super common misconception. i thought the same thing for years.

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It trips up a lot of people. The CASDI line looks like it covers everything but it really is just for disability and PFL.

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For the question about whether you have to fight every claim - no, you don't have to, and for clean layoffs you usually shouldn't. EDD's standard is that someone laid off is out of work through no fault of their own, so those claims are going to go through regardless. Where responding really matters is if you had a termination for cause, like actual misconduct on the employee's part. EDD puts the burden on the employer to show misconduct in a firing. For your 15 warehouse layoffs, responding to confirm it was a layoff is worth doing, but contesting the claims themselves would be a waste of time and would probably just delay the payments for your former workers without changing the outcome.

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That's really helpful framing. All 15 were genuine layoffs, no performance issues, just reduced hours and then headcount cuts. So it sounds like we respond, confirm the layoff, and move on.

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Exactly. Confirm the separation date, confirm it was a layoff due to lack of work, and you're done. The claims process goes smoothly.

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This is accurate. Misconduct is specifically about firings, not layoffs. I've seen employers try to dispute layoff claims and it goes nowhere with EDD.

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One thing worth knowing for your HR files - EDD also sends a Notice of Wages Used (the DE 1545) separately from the initial claim notice. That's the document where you can dispute whether the wages being charged to your account are accurate. You have 15 days from the date on that notice to respond in writing if something looks wrong. Keep an eye out for it in your company's mail.

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15 days on the DE 1545 - noted. What would typically be wrong on those wage records that we'd need to dispute?

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Usually it's a wage amount that doesn't match your records, or a former employee whose wages are being charged when they should be charged to a previous employer. For 15 warehouse workers at one company it's probably clean, but always worth checking the numbers against your payroll records.

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We had a mischarge once where a worker's wages from a temp agency were showing up on our account. Caught it because we checked the DE 1545 carefully.

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Something nobody's said yet: if EDD mails your company a Notice of Unemployment Insurance Claim Filed and you respond within 10 days but then there's a question about why the person stopped working, EDD sets up a phone interview with both sides. They talk to the former employee and to you separately. After that they send a Notice of Determination. If you disagree with what it says, you can appeal within 30 days of the mailing date on that notice.

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Are those phone interviews scheduled far out or do they happen quickly after we respond?

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In my experience they can take several weeks to schedule. EDD contacts each party with the time, and you need to be available for it. If you're not available at the scheduled time, contact EDD before the interview to change it - missing it means they rule on what they have.

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The notice EDD sends about the interview (DE 4800) has the date and time on it. Same process for employers as for claimants - you get the notice, you keep that time slot open.

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From an accounting standpoint the UI tax rate matters a lot for budgeting. California's Employment Development Department calculates each employer's rate based on the reserve account ratio - basically how much you've paid in versus how much has been paid out for your former workers over time. New employers start at a standard rate and it adjusts from there. A wave of 15 claims in one quarter is going to draw down that reserve account pretty noticeably. Doesn't mean your rate spikes immediately but model it into your HR budget for next year.

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Our CFO was asking about exactly this. So the best I can tell them is: expect some rate pressure in the next annual adjustment period, but no immediate spike.

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That's the right framing for a CFO conversation. The annual rate notice from EDD is when you'll see the actual number.

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Worth having your payroll vendor or accountant review those rate notices when they come. Sometimes the reserve account balance has errors and there's a process to correct them.

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EDD DOES NOT CALL YOU TO WARN YOU BEFORE THEY MAKE A DECISION. I cannot stress this enough. We had a former employee claim and nobody on our team knew we had to respond by a certain date. By the time our office manager found the DE 1101CZ in a pile of mail the 10 days were long gone. EDD ruled in the former employee's favor and we had no standing to appeal. Lost that one completely. CHECK YOUR MAIL EVERY DAY when you've had recent separations.

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This is exactly the kind of thing I needed to hear. I'm going to set a calendar reminder to check for EDD mail every morning for the next few months.

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Good. Also make sure whoever sorts the company mail knows to flag anything from the Employment Development Department as urgent and get it to HR immediately. Those deadlines move fast.

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The mail delay issue is real. If you have multiple locations make sure the notices are all going to whoever can act on them. We've rerouted our EDD mail to go directly to HR and payroll, bypassing the front desk.

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Former employee perspective here - I was one of the people laid off from a previous company about two years ago and I want to say that when employers respond honestly to EDD and confirm it was a layoff, the claim process moves much faster for us. My former employer confirmed the separation and I had my first payment within about three weeks of applying. When employers drag their feet or contest clean layoffs it delays benefits for people who really need them and EDD usually rules for the employee anyway.

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I appreciate hearing that. We want to do right by our former workers. They were good employees and the layoff wasn't about them, it was just the business situation.

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Sounds like you're approaching it the right way. The former employees will remember how you handled it.

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this person is right. i had a layoff claim once where the employer dragged it out for weeks trying to dispute it and EDD ruled for me anyway but i was without income for an extra month

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Nonprofit question - my organization is a 501(c)(3) and I've been trying to figure out if we're treated the same as regular employers for UI purposes. We chose the reimbursable method instead of paying the UI tax. So when a former employee files and collects benefits, do we still get the DE 1101CZ? Do we still have the 10-day response window?

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The DE 1101CZ and the 10-day response window apply the same way for reimbursable employers. The difference is in how you're billed - instead of UI tax charges affecting a reserve account rate, EDD bills you directly for the actual dollar amount of benefits your former workers collect. But the notice process, the response deadline, and the appeal rights are the same.

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That's really helpful, thank you. So same deadlines, different billing method. I need to make sure our executive director knows to flag those notices immediately.

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Exactly right. And reimbursable employers can still appeal within 30 days of a Notice of Determination if they disagree with EDD's decision.

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Nobody mentioned the difference between what happens to employers when someone quits versus is laid off. For a quit, EDD needs the former employee to show they had a good reason. For a firing, the employer is the one who needs to show there was misconduct. For a layoff it's simpler - out of work through no fault of their own. For you with 15 clean layoffs the claims will almost certainly go through, but if any of those 15 had also voluntarily reduced their hours before the final layoff date, that's a nuance worth noting in your response to EDD.

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None of them voluntarily reduced hours - EDD cut everyone to 20 hours for two months and then terminated. All company-driven changes.

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That's clean then. EDD-initiated hour reductions followed by company-initiated layoff is about as straightforward as it gets. Document those dates in your records just in case.

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DE 1101CZ timing question - we're a small business and we just had a resignation that might have actually been a constructive dismissal situation. The employee said they quit but we believe the circumstances would have forced any reasonable person out. We got the DE 1101CZ last week. Should we be arguing our side in the response or just letting EDD sort it out?

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You should absolutely give EDD your full account of the circumstances in that response. Constructive dismissal is exactly the kind of situation where your input matters - EDD considers whether the employee had a good reason to quit, and the circumstances you describe are part of that evaluation. Don't stay silent thinking EDD will figure it out on their own.

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Okay so we lay out the full timeline in writing - the working conditions, the demands we made, everything - and EDD weighs it?

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Yes. Write out what happened factually, include dates if you have them, and let EDD assess it. They'll likely schedule a phone interview to hear both sides before making a determination.

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About reaching EDD directly as an employer - the main number, 1-800-300-5616, works for employer questions too but the volume is brutal. I spent most of a morning on hold last fall trying to get a question answered about a DE 1545 discrepancy. What actually worked for me was using Claimyr to get through to a live agent - my account showed wages that didn't match our payroll records for one former employee, and the agent confirmed EDD's file and walked me through what to submit for a correction.

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So claimyr works for employer-side calls too, not just employee claims? That's good to know if we run into a discrepancy on the DE 1545.

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That's what worked for me on a wage discrepancy question. I ended up with an agent who could actually see our account.

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The hold times on that number really are rough. Good to know there are options when you have a time-sensitive question.

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Quick note on appeals as an employer - if EDD sends a Notice of Determination that you disagree with, the Appeal Form is the DE 1000M and you have 30 days from the mailing date on the notice. Appeals go to the California Unemployment Insurance Appeals Board, and an administrative law judge handles the hearing. You can represent your company yourself at the hearing, bring an attorney, whatever works for you. The judge's written decision is mailed after the hearing.

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30 days from the mailing date on the determination notice, DE 1000M form. Got it. I really hope we don't need to go that route for any of these layoffs but it's good to have the full picture.

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For clean layoffs you likely won't. Keep the information handy just in case.

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Does the 30-day appeal window apply the same way for reimbursable nonprofit employers? We've never had to appeal anything but I want to know.

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30 days from the mailing date on the Notice of Determination is the window for any employer, including reimbursable ones. The DE 1000M or a written letter mailed to the address on the notice is how you file it.

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BEEN THROUGH THIS EXACT SITUATION as an HR manager at a mid-size warehouse operation. The part that stressed me out most was not knowing what our former employees were saying about why they left. For our layoffs it was fine but we had one termination for cause in the same batch and EDD scheduled interviews for that one. The key thing I'll say: be specific in your written response to the DE 1101CZ. Don't just say 'terminated for misconduct' - describe what happened, what policy was violated, what documentation you have. Vague responses don't help you.

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For us it's all layoffs but that specificity advice applies - I'll make sure our responses to the DE 1101CZ are detailed about the layoff reason, dates, and that it was due to lack of work.

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Dates are key. 'Layoff effective [date] due to reduction in workforce caused by reduced sales volume' is way better than 'layoff.' The more specific the cleaner your record looks.

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HR manager at a manufacturing company. We did a larger reduction a few years ago and what surprised me was that EDD actually mailed us a Notice of Wages Used for every single claimant individually. When you have 15 people filing it means 15 separate DE 1545 notices to track. Build a spreadsheet. Every notice gets its own row with the mailing date and the response deadline. That's how we stayed on top of it.

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15 separate notices to track, got it. I'm building that spreadsheet today. You said there's a 15-day window on the DE 1545 to dispute anything?

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15 days from the date on each DE 1545 to respond in writing if you think anything is wrong. For clean layoffs where the wages match your payroll records you usually don't need to do anything, but verify each one.

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Seconding the spreadsheet approach. We track every EDD document with a received date, mailing date from the notice, and deadline date. HR gets a weekly review of anything with a deadline coming up.

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Former payroll admin here - the reserve account piece confused me for years. Think of it like this: every employer in California pays UI tax into a sort of running balance for their own reserve account. When former workers collect benefits, EDD draws down from that balance. If the account runs low relative to what you've paid in, your tax rate goes up at the next recalculation. If your account stays healthy because you haven't had many claims, your rate can go down. Mass layoffs hurt the account. The DE 1545 is how you track what's being charged.

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That's a much clearer explanation than anything I found on EDD's website. Reserve account balance goes down with each claim charged, rate gets recalculated annually based on where the balance sits.

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Right. And new employers start at a set rate while EDD establishes their history. After a few years your rate is based entirely on your own claim history.

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The reserve ratio concept is exactly right. Employers with long histories of low turnover can get to very favorable rates. High-turnover industries tend to run higher rates as a result.

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Probably worth mentioning: EDD's website has resources specifically for employers at edd.ca.gov. There's information about responding to claim notices, understanding your reserve account, and the appeal process for employers. For the basics of what to do when you receive a DE 1101CZ it's all laid out there. Sometimes reading it straight from EDD is better than piecing it together from forum comments, no offense to anyone here.

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No offense taken at all, that's good advice. I've been on edd.ca.gov but I didn't know what sections to look for. 'Responding to Unemployment Insurance Claim Notices' helped me find the right pages.

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That section is exactly the right place. It walks through the DE 1101CZ response process and the timelines.

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Something that helped us get clear answers on a confusing DE 1545 charge was using Claimyr to reach EDD directly - we had a quarter where the charges listed didn't match the wages in our payroll system for one former worker. The agent looked up the account and told us the discrepancy was in how one week of wages was classified. We submitted a written correction and it was resolved.

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Does that work for reimbursable employers too? We've had billing questions before and the hold times make it really hard to get a human on the phone.

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Reached an agent about our own charge question, so I'd assume the phone line is the same for any employer type - but you'd have to try it for your specific situation.

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For the original poster - since you mentioned your boss is asking about whether the company has to fight every claim, the short answer to that question is no. For employees laid off due to lack of work, challenging the claims would almost certainly fail and would put your former workers through unnecessary delays. The practical move is to respond, confirm the facts, and focus your energy on tracking the reserve account impact over time so you can budget for any rate changes.

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That's exactly the guidance I needed to bring back to my boss. We're not going to fight the layoff claims. We'll respond professionally and confirm the facts. The rate impact is a budgeting question, not a claims question.

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That's the right call. And if you do end up with a future termination for cause where it's worth contesting, you'll know the process now.

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Coming in with that clear thinking will make you look good to your boss. And keeping your former workers from having their benefits delayed is the decent thing to do when it was a business decision, not their fault.

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