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Grace Johnson

Hours cut at work - can I collect California EDD unemployment?

So my manager pulled me aside last Tuesday and told me my hours are getting slashed from 40 hours a week down to about 18-20 starting next pay period. I've been with this company almost four years and this came completely out of nowhere. No warning, no explanation really, just 'business is slow.' I'm in the retail sector if that matters. I started looking into whether I can even file for unemployment benefits with California EDD when you're still technically employed but working way fewer hours. My friend told me I probably don't qualify because I still have a job, but that doesn't feel right to me. I can't pay rent on 18 hours a week at my current wage. Has anyone actually been through this situation? Can you file a partial unemployment claim with EDD when your hours get cut like this? And if so, how does that even work - do you report what you're earning each week and they make up some of the difference? I'm completely lost on how this whole thing works and kind of panicking honestly.

Yes, you absolutely can file for partial unemployment through California EDD when your hours have been reduced involuntarily. This is actually one of the most common reasons people file. What you're describing falls under what EDD calls a 'partial claim' - you're still employed but your wages dropped significantly. Here's how it basically works: EDD calculates your weekly benefit amount (WBA) based on your highest earning quarter from the past 18 months. Then when you certify each week, you report whatever you actually earned that week. EDD uses a formula where they disregard the first 25% of your WBA, and then reduce your benefits dollar for dollar on earnings above that threshold. So for example if your WBA comes out to $400, they disregard the first $100. If you earned $300 from your reduced hours that week, the remaining $200 above that threshold gets subtracted from your $400 benefit, meaning you'd get $200 in UI benefits that week on top of your $300 in wages. You need to have your hours reduced through no fault of your own (which yours clearly were) and you need to be earning less than your WBA to receive any benefit. File the claim at UI Online as soon as possible because your claim effective date is the Sunday of the week you file.

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Oh wow okay so I CAN file even while still working there? I was so worried I'd have to actually quit or get fired first. This changes everything. What do I put for 'reason for filing' - do I say I was laid off or is there another option?

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There's a specific option for 'reduction in hours' or 'lack of work' - don't select laid off because that's not accurate and could cause issues with your claim. Look for something along the lines of 'still working but hours reduced.' EDD knows this situation well, it's very common in retail and service industries.

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same thing happened to me at my restaurant job, went from full time to like 15 hrs. filed partial and it actually worked out pretty well while i looked for something better

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The partial claim process definitely works but I want to add something important - you need to make sure your EMPLOYER filed what's called a Notice of Reduced Earnings (DE 2063) for you, OR you can file your own claim online. A lot of employers in retail don't bother with the DE 2063 form so most people just go straight to UI Online and file themselves. When you file, the fact that you're still employed will come up and EDD may contact your employer to verify the hours reduction. Don't stress about this - it's totally standard and since your employer cut YOUR hours (you didn't reduce them yourself or refuse additional hours), you should be fine on the eligibility front. One thing to know: you still have job search requirements even on a partial claim UNLESS your employer files for standby status for you. If they use that DE 2063 and request standby, you might be exempt from the weekly job search activities. Without that, you're expected to be actively looking for other work while collecting.

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I had no idea about the DE 2063 form. Should I ask my manager about this or would that be weird? I don't want to make things awkward since I'm still working there.

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Honestly most retail managers don't even know what that form is. I'd just file your own claim through UI Online - it's the path of least resistance and gets the same result. Your employer will just get a notice from EDD asking them to verify your separation/hours situation.

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yeah don't bring it up with your manager lol, just file online yourself. employers rarely do the paperwork proactively

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I went through almost this exact situation last year - dropped from full time to about 22 hours at my warehouse job. Took me forever to actually get someone from EDD on the phone to ask questions before I filed because I was nervous about doing something wrong. What finally worked for me was using Claimyr (claimyr.com). It basically gets you connected to an actual EDD agent without sitting on hold for hours. There's a video showing how it works at https://youtu.be/JmuwXR7HA10 - I was skeptical but I got through to someone who walked me through the partial claim process step by step before I filed. Way better than guessing and potentially messing up your claim.

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Wait there's actually a way to get through to EDD without waiting forever?? I tried calling once about something else and gave up after being on hold for like 45 minutes. I'll definitely check that out before I file.

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claimyr worked for me too when my claim went into adjudication. got through in way less time than trying to call on my own

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I've heard of this but wasn't sure if it was legit. Good to know it actually works for basic questions too not just complicated claim issues

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ok wait I'm confused about something. If you're still working at the same job aren't you like... not unemployed? I thought EDD was only for people who lost their jobs completely. My cousin told me you have to be fully unemployed to get benefits. Not trying to be discouraging just want to make sure you have accurate info before you file something that could get denied or cause problems later

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This is actually a very common misconception. California unemployment insurance covers partial employment situations specifically. The whole point of partial claims is that someone whose hours are involuntarily reduced can receive partial wage replacement. You don't have to be 100% unemployed. The threshold is earning less than your weekly benefit amount - if you meet that, you can collect.

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oh wow I didn't know that, my cousin must have had it wrong. Thanks for explaining

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Yeah the 'you have to be fully unemployed' myth causes a lot of people to miss out on benefits they're fully entitled to. Spread the word lol

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FILE ASAP. Like do not wait even one more day. Your claim effective date goes back only to the Sunday of the week you file, not to when your hours actually got cut. Every week you delay is potentially money you can't recover. I learned this the hard way and basically lost two weeks of benefits just because I kept putting off the filing thinking I needed to research more first. The UI Online system will walk you through everything, it's not as complicated as it seems. Just have your employment info, social security number, and your last employer's info handy.

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This is the kick I needed honestly. Filing tonight. Thank you.

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this is the most important advice in the whole thread ^^

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good luck! make sure to set up your UI Online account first if you don't have one, then file the claim through there

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One thing nobody mentioned yet - when you do your weekly certifications, be really careful about how you report your earnings. You report GROSS earnings (before taxes) for the week you WORKED them, not the week you get paid. This trips people up constantly. So if your pay period is Sunday-Saturday and you worked Monday through Friday of that week, you report those gross wages on your weekly certification for that week even if the actual paycheck doesn't hit your account until the following Friday. EDD goes by when the work was performed, not when the money arrives in your account.

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Oh man I definitely would have done that wrong. Reporting when I GET paid made way more sense to me intuitively. Thanks for clarifying.

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this is huge, getting this wrong can cause overpayment notices down the line which are a nightmare to deal with

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wait so every week i have to certify even if my hours are the same? like every single week?

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yes every week, that's how you 'claim' your benefits for that week. if you don't certify for a week you don't get paid for that week, no exceptions

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I've been on partial unemployment twice in the past few years (retail sector is brutal) and honestly the system works pretty okay for this exact situation. A few things I wish someone had told me: 1. Your weekly benefit amount gets set when you file and doesn't change even if your hours fluctuate week to week 2. Some weeks you might earn enough from work that you get zero in UI benefits - that's okay, just certify anyway so EDD knows you're still eligible 3. Keep looking for full time work because EDD will ask you to document at least three job search contacts per week (unless you have standby status) 4. If your employer eventually cuts you fully or brings your hours back up to full time, just report it honestly on your certification

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The job search requirement is interesting to me - does that mean I need to be applying to places even though I'm hoping my current employer will bring my hours back? Feels weird to be job searching when I want to stay where I am.

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Yes unfortunately, unless you have standby status (which requires your employer to set up). Without it you have to document job searches. A lot of people in your situation just do the minimum required contacts each week while hoping hours come back. Nothing wrong with that.

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To add to this - if your employer communicates in writing that your hours will be restored within a specific timeframe, you can ask EDD about standby status. It exempts you from the job search requirement. But you'd need employer documentation.

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Does the partial claim affect your employer at all? Like will they get in trouble or pay more taxes or something? Asking because I'm in a similar situation and nervous my boss will retaliate if I file

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Yes, unemployment benefits do affect employer tax rates - it's called experience rating and employers who have more claims filed against them generally pay higher UI taxes. HOWEVER, it is completely illegal for an employer to retaliate against an employee for filing an unemployment claim. That said, I get that you're worried about the practical reality.

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In my experience most employers in retail either don't notice or just accept it as normal. It's not like EDD contacts your boss and says 'hey your employee filed a partial claim.' They verify employment status but it's pretty routine.

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okay that's reassuring. I think I'm going to go for it, I can't afford to just absorb this pay cut without doing something about it

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Quick question for the experts in this thread - if someone is on a partial claim and then their hours get cut even more, like from 20 hrs to 10 hrs, do they have to refile or does the original claim just adjust automatically?

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The original claim stays open - you don't have to refile. Your weekly benefit amount is already calculated. What changes is just what you report on your weekly certification for that week. Less earnings from work means more of your WBA gets paid out, up to your maximum. The claim itself doesn't need any modification.

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Perfect, that's what I figured but wasn't sure. Helpful to confirm.

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went thru this whole process 8 months ago when my retail gig cut everyone to part time. honestly filing was way easier than i expected. UI Online is not the most intuitive website but its manageable. the part that stressed me out was waiting for EDD to verify everything and not knowing if i was actually approved took about 3 weeks before i saw my first payment hit the debit card

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Three weeks... okay I need to mentally prepare for that. Is there anything I can do to speed it up or is it just waiting?

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not really much you can do. just make sure you do your weekly certifications every week during that waiting period because when you do get approved they'll pay all the weeks you certified for, retroactively

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If you want to check on status faster, that Claimyr service I mentioned earlier (claimyr.com) is useful for calling in to check on where your claim is in processing. Saved me a lot of anxiety during my waiting period tbh

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I'm going to push back slightly on something here because I've seen people get surprised by this. Even though partial claims are legit and you can file, there IS a waiting period (one week) where you won't receive benefits. California eliminated the waiting period for a while but it came back. So your first week of eligible unemployment you get nothing - week two is when benefits can start. Plan accordingly budget-wise. This is not a reason not to file, just something to be aware of.

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That's actually really important to know, thank you. So I should file now but not expect anything for at least two weeks minimum?

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Correct. File now, certify for your first week, that's your unpaid 'waiting week.' Certify for week two and beyond and those weeks are eligible for payment, assuming your claim gets approved without adjudication issues.

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good call mentioning this, I've seen people freak out when week 1 shows zero payment thinking something is wrong with their claim

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Also worth knowing - your partial claim has a maximum benefit amount for the entire benefit year, not unlimited payments. California calculates your maximum claim as either 26 times your WBA or the total of your base period wages whichever is lower. So if you're on partial UI for a long time the total does have a ceiling. For most people in a temporary hours reduction this isn't a concern because you'll either get your hours restored or find a full time job before hitting the max. But if you're planning for longer term it's good to understand.

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26 weeks is actually more than I thought honestly. I assumed it was like 12 weeks or something.

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Yeah California has one of the more generous maximum durations. Though on a partial claim you're drawing less than your full WBA most weeks so your actual claim can last longer than 26 weeks in terms of calendar time - you're just limited by the total dollar amount

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ok reading this whole thread because im in literally the same boat - hours went from 38/week to like 16 at my grocery store job. been scared to file because I thought it would show up on background checks or affect me getting hired somewhere else is that true?? does collecting UI show up on background checks

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No, collecting unemployment does NOT show up on standard background checks. Background checks typically look at criminal records, credit history, education/employment verification - not government benefit claims. There's no reason to let this fear stop you from filing if you're eligible.

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omg thank you so much this was my biggest fear. filing today

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Collecting UI is your legal right when you qualify. There is zero stigma and zero lasting record for employment purposes. File without hesitation.

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Something I want to add since I work adjacent to HR - when you file a partial claim, California EDD will mail a Notice of Unemployment Insurance Claim Filed to your employer. Your employer then has the opportunity to respond and either confirm or dispute the information you provided. In a clear-cut hours reduction case like OP describes, there's really nothing to dispute. But if for some reason your employer submits inaccurate information, your claim could go into adjudication while EDD investigates. This is rare for straightforward partial claims but it does happen. Just be aware that if you see 'pending investigation' or 'adjudication' on your claim status, it doesn't necessarily mean YOU did anything wrong.

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This is low key anxiety-inducing lol. I genuinely hope my employer doesn't make this weird. As far as I know the hours cut was purely business-related.

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Honestly for retail hours reductions it's almost never an issue. Employers deal with this constantly and most don't bother to dispute. I'm just giving you the full picture so you're not blindsided.

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If it does go into adjudication for any reason, document EVERYTHING. Screenshots, texts, emails, anything your employer communicated about the hours change. That documentation can resolve adjudication issues much faster.

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For anyone in this thread who needs to reach an EDD agent - whether for a partial claim question, to check status, or because your claim went into adjudication - I really can't recommend Claimyr enough (claimyr.com). There's a demo video at https://youtu.be/JmuwXR7HA10 that shows exactly how it works. Getting through to an actual human at EDD used to take me literal hours of redialing, this solved that completely.

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bookmarking this for when my claim inevitably has some issue lol

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Second this recommendation. Partial claims seem simple until they're not and then you really need to be able to reach someone.

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Yeah the EDD phone situation is honestly one of the most frustrating parts of the whole process. Good to know this exists.

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Has anyone had their partial claim denied? I'm a little worried because my employer kind of implied when they cut my hours that it was 'temporary' and 'might' go back to full time. Does EDD consider that when deciding eligibility?

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The temporary vs. permanent nature of the hours cut doesn't actually affect your eligibility for partial benefits. What matters is the current week's earnings vs. your WBA. If you're earning less than your WBA right now, you're eligible right now. Period. EDD doesn't factor in whether hours might return eventually.

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That's a huge relief honestly. My hours have been 'temporarily' cut before and it turned into six months of part time lol

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Yep, file for every week you're actually underemployed. If hours do come back to full time, you just stop certifying (or certify and report full time wages which will result in zero benefit that week). There's no penalty for the benefits you received during the actual reduction period.

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Just want to pop in as someone who successfully navigated this - it took me about 5 weeks from filing to first payment on my partial claim, but once it kicked in the process became really routine. File your certifications every two weeks on schedule, report honestly, keep your job search log if required, and the money comes in pretty reliably. The hardest part honestly was the initial setup and waiting period. After that it becomes kind of second nature. Good luck OP, you're doing the right thing by looking into this instead of just absorbing the pay cut.

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This is really encouraging to read. I appreciate everyone in this thread so much, I came here completely panicking and now I feel like I actually know what I'm doing. Filing tonight for real.

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That's the spirit! One more tip - screenshot everything after you file. Your confirmation number, your claim details, all of it. EDD's system can be glitchy and having records of what you submitted saves headaches later.

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same advice I give everyone - screenshot everything, save every confirmation email. future you will thank present you

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this thread should be pinned somewhere lol. every week i see someone ask 'can i still file if my hours got cut' and the answer is always yes but people don't know where to find good info

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Truly. I spent like two hours googling before posting here and none of the official EDD pages explained it as clearly as this thread did.

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official EDD website is notoriously hard to navigate for simple questions like this. forums like this one are honestly more useful

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Late addition but for the job search documentation piece - California EDD requires you to record at least three employer contacts per week (during weeks you claim benefits and don't have standby status). You log these in your UI Online account. They need to include the employer name, contact method, date, and position applied for. The good news is applying on job sites like Indeed, LinkedIn, etc. counts as a valid contact. You don't have to cold call companies or anything formal like that. Just keep a running log as you go rather than trying to reconstruct it later.

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Three per week is manageable. I was imagining something way more intensive like daily contact requirements. Thanks for breaking that down.

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Yeah it's designed to be reasonable. The bigger issue is people forgetting to document as they go - three contacts per week over several weeks adds up and you don't want to be guessing at dates and employer names later if EDD ever audits your job search records.

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do they actually check this stuff? like will someone from EDD look at your job search log?

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EDD does random audits and can request documentation of your job search activities. Most people never get audited but you should document properly regardless. If you do get audited and can't produce records you could face disqualification.

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OP I just want to reassure you one more time because I remember how stressed I was in exactly your situation - the partial unemployment system in California genuinely exists for people like you and it works. You paid into UI through your paycheck taxes this whole time you've been employed. This is quite literally what those deductions were for. There is nothing sketchy or questionable about using a benefit you've been paying into for four years. File the claim, certify every week, report honestly, and let the system do what it's designed to do.

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This hit different honestly. You're right, I've been paying into this system for four years and never used it. Okay. Filing right now. Thank you everyone.

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good luck!! come back and update us when you get your first payment

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Rooting for you. And remember if you run into any weirdness with your claim and need to talk to EDD directly, claimyr.com has made that process way less painful for a lot of people in this community. Don't suffer through hours of hold music if you don't have to.

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