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Giovanni Gallo

Fired for insubordination - can I still collect California EDD unemployment?

So I got fired from my job about two weeks ago and my employer listed the reason as 'insubordination' on the paperwork. I've been stressing ever since wondering if I can even file for unemployment benefits with California EDD when the termination wasn't a layoff. The thing is, what happened was kind of a gray area - my supervisor asked me to do something that I genuinely believed was unsafe for customers, I pushed back, and the next day I was let go. I went ahead and filed my UI claim anyway because someone told me getting fired doesn't automatically disqualify you, but now my claim is sitting in adjudication and I have no idea which way it's going to go. Has anyone successfully collected unemployment after being terminated for insubordination in California? I don't want to get my hopes up but I really need these benefits right now.

Yes you can absolutely still collect unemployment even if your employer said the reason was insubordination. California EDD doesn't just take your former employer's word for it - they look at the actual facts of what happened. The key legal standard they use is whether your termination was for 'misconduct' as defined under California unemployment law. Refusing to follow a single instruction, especially if you had a legitimate reason, often does NOT meet that threshold. Make sure when EDD contacts you for your interview you explain exactly what happened, why you refused, and that it was a one-time situation not a pattern of deliberate defiance.

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That's really reassuring to hear. My interview is scheduled for next week and I'm trying to figure out what to say. The unsafe conditions thing - should I have some kind of documentation for that?

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Definitely gather anything you can - texts, emails, safety reports, witness names. Even a written statement from yourself documenting what you observed and when is better than nothing. The adjudicator is looking for your credibility so being specific and consistent matters a lot.

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This is good info. I went through something similar and having a paper trail made all the difference in my adjudication.

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The way California EDD defines misconduct is actually pretty specific and a lot of people don't realize this. Under California Unemployment Insurance Code, misconduct has to involve a 'willful or wanton disregard of the employer's interests' - not just a disagreement or a single incident. Courts and EDD have consistently held that a single act of refusing an instruction doesn't automatically equal disqualifying misconduct, especially when the claimant had a good-faith reason. So your situation actually sounds like it could come out in your favor depending on the details.

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Wait so even though my termination paperwork literally says insubordination they still might approve me?? That seems surprising.

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Yes exactly. The label your employer puts on it doesn't control the outcome. EDD makes an independent determination based on the actual circumstances. Insubordination is just a label - what matters is what actually happened and whether your conduct rises to the legal definition of misconduct under UI law.

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this is literally what happened to me last year. my boss wrote insubordination but EDD approved me anyway because i explained my side during the phone interview

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Can I ask how long your claim has been in adjudication? Mine has been pending for almost 5 weeks after getting fired for a similar reason and I cannot get anyone at California EDD on the phone to tell me what's going on. I've called probably 40 times and either get the 'we're experiencing high call volume' message or I actually wait on hold for an hour and get disconnected. It's completely maddening when you're trying to pay rent.

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I was in the exact same boat last month. Someone in another thread mentioned Claimyr - it's a service that gets you through to an actual California EDD agent without you having to sit on hold forever. I was skeptical but tried it and actually talked to someone within the same day. You can check it out at claimyr.com - they also have a video showing how it works at https://youtu.be/JmuwXR7HA10 if you want to see it before signing up.

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Seriously?? I'm going to look into this right now. Five weeks with no information and bills piling up is not sustainable.

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second this, getting through to EDD on your own right now is basically impossible. anything that helps you reach an actual human is worth trying

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ok so i got fired for insubordination too and i just want to share what happened with my claim bc i think it'll help people. so edd called me for a phone interview like 3 weeks after i filed and the lady asked me a bunch of questions about what happened. i told her my manager told me to clock out early so the store wouldn't have to pay overtime but i stayed anyway because customers needed help. my employer said i was insubordinate but edd approved me. the whole thing took about 6 weeks from filing to first payment but i did get approved so dont give up

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This is exactly what I needed to hear. Did you do anything to prepare for the interview or just explain what happened naturally?

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honestly i just wrote out what happened beforehand so i wouldn't forget details when i was nervous. like a timeline of events. that helped me stay clear during the actual call

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Writing out a timeline is really smart advice. The phone interview can catch you off guard if you're anxious and having notes helps you give consistent accurate answers which is exactly what the adjudicator is evaluating.

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CALIFORNIA EDD IS AN ABSOLUTE NIGHTMARE TO DEAL WITH I HAVE BEEN TRYING TO GET ANSWERS ON MY INSUBORDINATION DISQUALIFICATION FOR TWO MONTHS AND NOBODY WILL HELP ME. filed my appeal three weeks ago and the system still shows 'pending' with zero communication. how is this legal????

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I hear you, the wait times are brutal. If your appeal is filed you should receive a notice from the California Unemployment Insurance Appeals Board (CUIAB) with a hearing date. That process is separate from EDD itself. Check your myCalifornia EDD inbox and also physical mail because they send notices by both methods.

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I've checked both literally every day. Nothing. I'm about to just show up at my local EDD office in person at this point.

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Going in person actually worked for my friend when she was in a similar situation. They can't ignore you when you're standing right there.

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Question for anyone who knows - does the reason your employer gives for firing you affect how long adjudication takes? Like does 'insubordination' specifically trigger a longer review than other termination reasons?

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Not specifically because of the word insubordination itself - what triggers a longer adjudication is anytime there's a factual dispute between the employer and claimant. When both sides have to submit statements and possibly do interviews the process just takes longer. Straightforward layoffs can process in days. Anything contested can take 3-8 weeks or more.

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Exactly right. The adjudication clock also depends on California EDD's current workload which fluctuates a lot. Right now wait times seem to be running on the longer end based on what people are reporting.

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Ok that makes sense. So it's really about the disputed facts not the specific termination reason. Good to know.

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I went through this whole process last year and one thing nobody told me that I wish I'd known - when you get the adjudication questionnaire from California EDD, don't just answer yes or no to the questions. Write full explanations for everything even if the question seems to only call for a yes or no. The more context you give them the better picture the adjudicator has of your situation. I learned this the hard way after getting denied the first time and then winning my appeal because I finally explained everything in full.

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Oh wow this is really helpful. I already submitted my questionnaire but I tried to be fairly detailed so hopefully that's okay. Did you have to request an appeal yourself or did EDD automatically give you the option?

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You get a Notice of Determination in the mail or your EDD inbox and if you disagree you have 30 days to file an appeal. It's pretty clearly stated on the notice itself. Don't miss that 30-day window because it's a hard deadline.

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The 30 day deadline is NO joke. My coworker missed it by 4 days and couldn't do anything about his denial. Don't let that happen to you.

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genuine question - if i get denied for misconduct can i still file weekly certifications while the appeal is pending? or do payments stop completely

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You should continue certifying weekly even while appealing. If your appeal is successful you'll receive back payments for all the weeks you certified. If you stop certifying those weeks won't be paid even if you win. This is one of the most important things to know during an appeal - keep certifying no matter what.

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thank you!! i had no idea i thought you had to wait until the appeal was resolved. definitely going to keep filing every week.

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This is accurate and super important. The California EDD system doesn't automatically resume certification for past weeks - you have to have filed them contemporaneously to receive payment for them retroactively.

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My situation was a bit different - I was fired for insubordination but it was my third written warning for the same type of behavior. EDD still did an interview but I ended up being denied. I'm not saying this to scare anyone just want people to know that a pattern of behavior is treated differently than a single incident. One time refusing something vs repeated documented refusals are two very different situations in EDD's eyes.

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This is actually an important distinction that I should have been clearer about. You're right - a single incident of refusing an instruction in good faith is very different from a documented pattern of willful defiance. California EDD looks at whether the claimant's overall conduct showed disregard for the employer's reasonable authority. Multiple warnings for the same behavior does change the analysis significantly.

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This is helpful context. My situation was truly a first-time thing and I have no disciplinary history before this incident so that sounds like a favorable factor for me.

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Then you're in much better shape than I was. Hope it works out for you - the process is stressful but knowing the factors they consider helps you prepare.

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For anyone who's tried calling California EDD and keeps hitting a wall - I want to reiterate that Claimyr genuinely changed my experience. I had a disqualification issue after being let go and could not get through for three weeks straight. A friend shared the link with me and I used it to get connected to an EDD rep who was actually helpful. The website is claimyr.com and there's a walkthrough video at https://youtu.be/JmuwXR7HA10 that explains the whole thing. Getting to talk to an actual person who could see my claim details was the only thing that actually moved things forward for me.

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I checked this out after seeing it mentioned earlier in the thread and signed up. Will report back but honestly at this point I'll try anything.

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does it actually work or is it one of those things that sounds good and then nothing happens

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In my experience it actually worked - I talked to a real EDD rep. I can't speak to everyone's experience but it solved the problem I had of never being able to get through to anyone.

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Something worth knowing about the adjudication interview - the EDD rep is not there to trick you or build a case against you. I know it feels that way but they're genuinely just trying to understand the facts. Be calm, be honest, be specific. Don't volunteer extra negative information but don't lie or exaggerate either. I've gone through two of these now and being straightforward and consistent was the thing that got me approved both times.

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This is reassuring. I think my instinct is to over-explain and get anxious on the phone. Having the written timeline I prepared should help me stay focused.

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Yes exactly this. I was so nervous for my interview and kept thinking they were trying to catch me. But the adjudicator was actually pretty neutral and just let me explain what happened.

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agreed - i treated it like a normal conversation and explained my side clearly and it went fine. treat it like an interview not an interrogation

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Just want to add something about job search requirements while in adjudication - you still have to meet your weekly job search activity requirements even while your claim is being reviewed. I made the mistake of thinking since nothing was approved yet I could pause my job search and I ended up with a secondary issue added to my already delayed claim. California EDD requires you to actively seek work and document it from week one.

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Wait really? Even before your claim is approved you have to be doing job searches?

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Yes - the job search requirement starts from your first week of eligibility not from your approval date. You need at least three employer contacts per week in California and you have to record them. If EDD audits your job search log you need to have the dates, employer names, contact method, and position applied for.

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This is correct and really important to flag. A lot of people don't realize the job search requirement runs concurrent with adjudication. Missing those requirements can create a separate eligibility issue on top of the misconduct question.

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i wanna clarify something i see confused in these threads a lot - standby status and regular unemployment with a job search requirement are totally different things. if you got fired you are NOT going to be on standby, standby is for people who are temporarily laid off expecting to return to the same employer. when ur fired for insubordination you're filing regular UI which requires active job search. just want to make sure nobody confuses these

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Good clarification. I definitely had these mixed up in my head. So if I'm filing after being fired I need to be documenting job searches from the start.

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exactly. three employer contacts minimum per week for regular UI in california. keep a log of every application, networking contact, or employer outreach you do.

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Correct - and CalJOBS registration is also required. You need to register with the California Employment Development Department's CalJOBS system as part of your job search obligations. This is a separate step from filing your claim.

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does anyone know if your former employer can actually fight your unemployment claim after you've already been approved? like can they appeal after the fact?

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Yes employers do have appeal rights too. If EDD approves your claim the employer has 30 days to file an appeal just like claimants do. If they appeal you'd go to a hearing before the California Unemployment Insurance Appeals Board. This happens less often than claimants think but it does happen especially with larger companies that actively contest UI claims.

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Wow I had no idea. So approval doesn't necessarily mean it's over.

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This happened to me actually. I got approved then my former employer appealed. I went to the CUIAB hearing, represented myself, and still won because my documentation was solid. Don't panic if it happens but do take it seriously and prepare.

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I'm a little further along in the process than OP and just got my Notice of Determination in the mail. They denied me citing misconduct. My situation was I refused to falsify a safety inspection document my supervisor asked me to sign off on. I'm obviously appealing but I'm wondering if anyone has experience winning an appeal on a refusal-to-do-something-illegal grounds

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Refusing to commit fraud or falsify records is actually one of the strongest grounds for winning a misconduct appeal. There's California case law supporting that an employee's refusal to perform an illegal act cannot constitute disqualifying misconduct. You should seriously consider consulting with an employment attorney even just for a free consultation before your CUIAB hearing - this sounds like a winnable case.

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That's incredibly helpful. I was worried being denied meant I was out of options but this gives me real hope. I'll look into employment attorney consultations.

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Please do appeal this. What you're describing - refusing to falsify a document - is almost textbook protected activity. The denial was likely based on the employer's version without full context. The appeal hearing is your chance to present the real story.

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UPDATE from OP - just wanted to come back and share that my EDD phone interview happened yesterday. I was nervous but I followed the advice in this thread - had my written timeline, stayed calm, gave specific details about the safety concern I raised and why I refused. The adjudicator was professional and let me explain everything. She said I'd receive a Notice of Determination within 10 business days. Fingers crossed but I feel much more confident now. Will update when I get the notice.

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So glad to hear this!! Sounds like you handled it really well. The specific details about your safety concern are exactly the right thing to emphasize.

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Good luck!! Come back and update us. These success stories are genuinely helpful for people searching this topic who are going through the same thing.

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This whole thread has been so helpful. Still waiting on my own situation but following Claimyr's connection to an EDD agent yesterday I finally found out my claim is actively being reviewed and should have a determination soon. Literally the first actual information I've gotten in 5 weeks.

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Late to the thread but can someone explain what happens at a CUIAB appeal hearing? Like is it like a real court? Do you need a lawyer? I just got denied for misconduct and filed my appeal but I genuinely don't know what to expect

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The CUIAB hearing is an administrative proceeding, not a full courtroom trial. It's usually done by phone. An administrative law judge presides, both you and your former employer can present evidence and testimony, and you can bring witnesses. You don't need a lawyer but you can have one. The judge will ask questions and then issue a written decision. The whole call usually runs 45-60 minutes.

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Ok that's less scary than I was imagining. Can I bring documentation I didn't submit during the original adjudication?

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Yes you can submit additional evidence for the hearing. Submit it to CUIAB before the hearing date so it's in the record. The hearing is essentially a fresh review so you get to present your full case again with any evidence you have.

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final update from OP - I GOT APPROVED! just got the Notice of Determination today and EDD found the termination did not constitute disqualifying misconduct. payments should start processing this week. for anyone going through this same situation - don't assume getting fired automatically disqualifies you, file the claim, prepare thoroughly for your interview, explain your specific circumstances, and don't give up. also this thread was genuinely invaluable so thank you everyone.

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CONGRATULATIONS!! This is the best kind of update. So happy for you.

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Great outcome and a great example of the system working correctly. You did everything right - filed immediately, prepared for the interview, gave clear and specific information. Well deserved approval.

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Congrats!! And for anyone who's still stuck in the waiting phase - definitely check out claimyr.com if you're trying to reach a California EDD agent to check on your status. Getting through to an actual person who could tell me where my claim stood was the thing that kept me from completely losing my mind during the wait. Video walkthrough is at https://youtu.be/JmuwXR7HA10 if you want to see how it works first.

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So happy for you! And same - just got my approval notice today too. Turns out 5 weeks of silence and then it just resolves. The anxiety of not knowing was the worst part. Good luck to everyone else still waiting.

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