EDD won't release UI benefits - they think I'm in training classes but I'm not. How to update info?

I found a way to solve EDD training status mixup, watch this: https://www.youtube.com/watch?v=UAerjgSCoHg

Ugh, classic EDD mixup. I had something similar happen to me last year. Have you tried sending them an email or using their online portal to update your info? Sometimes that's faster than calling.

I found a way to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Here's what you need to do: 1. Document everything. Write down dates, times, and details of all your attempts to contact EDD. 2. Keep trying to call early in the morning or late in the afternoon. Those are usually less busy times. 3. If you can't get through by phone, send a written request via certified mail. This creates a paper trail. 4. Contact your local state representative's office. They often have liaisons who can help with EDD issues. 5. If all else fails, file an appeal. This forces them to review your case. Remember, persistence is key. Don't give up! The system is frustrating, but you'll get through eventually. Good luck!

lol welcome to the wonderful world of EDD 🤡 where nothing makes sense and the rules are made up

Have you tried faxing them? I know it sounds ancient, but I've heard some people have success with that method.

I feel your pain, OP. I've been dealing with EDD for 6 months now. It's like talking to a brick wall sometimes. Hang in there!

Pro tip: if you can't get through on the main line, try calling some of the other departments and ask to be transferred. Sometimes you can backdoor your way to the right person.

Have you checked if theres any in-person EDD offices open near you? Sometimes face-to-face is the best way to get things sorted.