EDD name change nightmare - can't access benefits or update profile. Help!
Hey everyone, I'm having trouble with my EDD account. I recently changed my name and now I can't access my benefits or update my profile. Has anyone gone through this process before? What should I do when I finally get through to an agent? Any tips or advice would be really appreciated!
20 comments
Tom Maxon
I found a way to solve EDD name change account issues, watch this: https://www.youtube.com/watch?v=TV09HgR6xpQ
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Destiny Bryant
Ugh, dealing with EDD is always a nightmare. I had to change my address once and it took forever. Here's what I'd suggest: 1. Get all your legal docs ready (marriage certificate, court order, whatever you have) 2. When you talk to the agent, be super clear about needing to update your name 3. Ask them to confirm after they make the changes 4. Check your online account in a few days to make sure it's updated Good luck, hope it goes smoothly for you!
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Dyllan Nantx
This is solid advice. I'd add: write down the name of the agent you talk to and get a reference number for the call if possible. CYA always!
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Hattie Carson
Thanks so much! I'll definitely follow these steps. Fingers crossed it won't be too much of a hassle 🤞
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TillyCombatwarrior
lol good luck with that. EDD and 'smoothly' don't belong in the same sentence 🤣
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Anna Xian
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Jungleboo Soletrain
Sounds too good to be true. Is this legit?
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Anna Xian
Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Rajan Walker
20 bucks to avoid EDD hold hell? Sign me up! 💯
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Nadia Zaldivar
have you tried faxing your name change docs to EDD? sometimes that works faster than calling
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Lukas Fitzgerald
OMG I'm in the exact same boat! Changed my name after getting married and now my EDD account is all messed up. Following this thread for advice 👀
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Hattie Carson
Ugh, it's so frustrating! Let me know if you figure anything out on your end too!
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Lukas Fitzgerald
Will do! We're in this together 💪
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Ev Luca
Pro tip: if you can't get through on the main line, try calling right when they open or just before they close. Sometimes you can catch a break in the queue.
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Avery Davis
This! Also, Wednesdays seem to be less busy for some reason. idk why but it's worked for me
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Collins Angel
am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to update our info? the whole system needs an overhaul smh
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Marcelle Drum
Preach! 🙌 It's 2023, why can't we just do this stuff online?
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Tate Jensen
Because goverment. That's why. 🤡
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Adaline Wong
Whatever you do, DON'T try to update it online without talking to someone first. I did that and it locked me out of my account for weeks. Had to send a million emails to get it fixed.
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Hattie Carson
Yikes, thanks for the warning! Definitely gonna avoid that mistake
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