EDD name change nightmare - can't access benefits or update profile. Help!

I found a way to solve EDD name change account issues, watch this: https://www.youtube.com/watch?v=TV09HgR6xpQ

Ugh, dealing with EDD is always a nightmare. I had to change my address once and it took forever. Here's what I'd suggest: 1. Get all your legal docs ready (marriage certificate, court order, whatever you have) 2. When you talk to the agent, be super clear about needing to update your name 3. Ask them to confirm after they make the changes 4. Check your online account in a few days to make sure it's updated Good luck, hope it goes smoothly for you!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

have you tried faxing your name change docs to EDD? sometimes that works faster than calling

OMG I'm in the exact same boat! Changed my name after getting married and now my EDD account is all messed up. Following this thread for advice 👀

Pro tip: if you can't get through on the main line, try calling right when they open or just before they close. Sometimes you can catch a break in the queue.

am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to update our info? the whole system needs an overhaul smh

Whatever you do, DON'T try to update it online without talking to someone first. I did that and it locked me out of my account for weeks. Had to send a million emails to get it fixed.