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Need help changing name on EDD account - any tips to actually reach an agent?

Hey everyone, I'm trying to change my name on my EDD account profile. Has anyone gone through this process before? I've been trying to get through to an agent for days now, but no luck. Any tips or advice would be really appreciated!

Anderson Prospero

Ugh, changing anything on your EDD account is such a pain! I had to do this last year and it took forever. Have you tried faxing in your request? Sometimes that works faster than calling.

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Tyrone Hill

Faxing? What is this, 1995? 😂 But seriously, does that actually work?

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Anderson Prospero

I know, right? 🤣 But yeah, it actually does sometimes. EDD is stuck in the stone age lol

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Toot-n-Mighty

Can confirm. Faxed my docs and got a response in like 2 weeks. Way faster than waiting on hold forever.

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Lena Kowalski

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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DeShawn Washington

Sounds too good to be true. Has anyone else tried this?

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Mei-Ling Chen

20 bucks? Thats kinda steep for something that should be free...

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Lena Kowalski

I get the skepticism, but it honestly saved me so much time and frustration. Worth every penny imo.

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Sofía Rodríguez

Just used it yesterday. Can confirm it works. Got through in about an hour.

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Aiden O'Connor

Have you tried calling right when they open? I've had luck getting through that way before.

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Ahooker-Equator

Yeah, I've tried that a few times. No luck so far 😞

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Zoe Papadopoulos

Okay, so here's what you need to do: 1. Gather all your documents: ID, social security card, and any legal name change documents. 2. Fill out the DE 4365 form (Change of Name Request). You can find it on the EDD website. 3. Make copies of everything. 4. Try to fax these documents to the EDD. The fax number should be on their website. 5. If faxing doesn't work, mail everything via certified mail so you have proof of sending. 6. Keep calling every day. Use the trick of pressing 1 for Spanish then 0 for an agent - sometimes this gets you through faster. 7. If all else fails, contact your local assembly member's office. They can often help push things through. Good luck! The system is a mess, but persistence is key.

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Ahooker-Equator

Wow, thank you so much for this detailed response! I'll definitely give these steps a try. 🙏

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Jamal Brown

This is gold 💯 Saving this for future reference!

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Fatima Al-Rashid

man, the EDD is such a joke. how hard is it to change a name? smh 🤦‍♂️

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Giovanni Rossi

Have you tried reaching out on Twitter? Sometimes they respond faster there.

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Aaliyah Jackson

Wait, EDD has a Twitter? What's next, TikTok dances for unemployment claims? 😂

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Giovanni Rossi

Lol I know it sounds weird but it actually works sometimes! Their handle is @CA_EDD

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KylieRose

I'm in the same boat, been trying to update my address for weeks. This whole system is broken af

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Miguel Hernández

Pro tip: if you call and the wait time is more than 2 hours, hang up and try again. Sometimes you get lucky and catch a shorter queue.

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Sasha Ivanov

This! I got through after only 3 tries using this method.

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Liam Murphy

Anyone else think its crazy that we have to jump through so many hoops just to update our info? Like, its 2023 ffs. We should be able to do this online smh

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Amara Okafor

Preach! 🙌 The whole system needs a major overhaul.

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