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Admin_Masters

EDD shows 'You Do Not Need to Reapply' message - What steps now?

Hey everyone, I'm totally confused right now. I just tried filing a new unemployment claim on the EDD website (first time applying since 2021), and got this weird notification saying "You Do Not Need to Reapply..." I was laid off from my marketing job last Thursday and thought I needed to file a completely new claim. Does this message mean I already have an active claim from before? My previous unemployment ended over 3 years ago during the pandemic, so I'm really confused why it's saying I don't need to reapply. Do I just ignore this and continue with certifying for benefits somehow? Or do I need to call EDD? I can't figure out what my next steps should be and I'm worried about delaying my benefits. Any advice from someone who's dealt with this recently would be super helpful!

same thing happend to me in January! it means you still have an open benefit year with some balance left from before. you should just be able to certify for the weeks since ur layoff without doing a whole new application

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Admin_Masters

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Thanks for responding! That's so weird though because my last claim was in 2021. I thought benefit years only last for 12 months? How do I certify if I haven't been on the system for years?

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Ella Thompson

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That message usually means one of two things: 1. You still have an active benefit year with a remaining balance 2. You have an existing claim but need to reopen it Check your UI Online homepage. If you see an option to "Reopen Claim" then click that. If you see weeks available to certify, just certify those instead. If your UI Online homepage doesn't show either option, you probably need to call EDD directly to have them sort this out. The system can sometimes get confused with older claims.

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Admin_Masters

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Just checked UI Online and there's no "Reopen Claim" button anywhere on my homepage. There's no weeks to certify either. So I guess I'm stuck having to call them? Is it even possible to get through to a real person there?

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JacksonHarris

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OMG the EDD system is such garbage!!!! I had this EXACT problem in February and wasted TWO WEEKS trying to figure it out. Turns out their system sometimes gets confused with old pandemic claims. You DEFINITELY need to talk to a tier 2 specialist to fix this. Good luck getting through though - I called 46 TIMES in one day and couldn't get past the "we're experiencing high call volume" message. 🤬

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Admin_Masters

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46 times?! That's insane. I don't have time to spend all day calling... I really need to get this fixed ASAP since I have rent due soon. There has to be a better way to reach them.

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I had a similar issue last month and found a service called Claimyr that helped me get through to EDD when I couldn't reach them myself. They basically call EDD for you and connect you once they reach a representative. I was skeptical at first but it worked - got through to a tier 2 specialist who fixed my claim issue in about 10 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The agent told me that the "You Do Not Need to Reapply" message often appears when there's an old claim in the system that needs manual intervention to either close properly or convert to a new claim.

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JacksonHarris

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I've heard of Claimyr too but I ended up just getting lucky and getting through on my own after a million tries. But yeah if you don't have time to waste, something like that might be worth it. The EDD phone system is BROKEN!!!

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Royal_GM_Mark

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I'm an unemployment advisor and can clarify this situation. When you see the "You Do Not Need to Reapply" message, it typically means one of these scenarios: 1. You have a claim established within the past 12 months with a remaining balance 2. You have a claim from longer ago that wasn't properly closed in the system 3. You're experiencing a technical glitch related to an old pandemic claim Since yours is from 2021, it's most likely scenario #2 or #3. Here's what you should do: 1. Try accessing your UI Online account and look for any alerts or action items 2. Check your inbox for any messages from EDD requiring response 3. If nothing there, you'll need to contact EDD directly Unfortunately, calling is usually necessary in these situations. The technical issue needs a representative to manually review your account history and either properly close the old claim or help you file a new one correctly. Once resolved, you'll be able to either reopen your existing claim or file a new one, depending on your specific situation. This is a common issue since the pandemic when many special programs were implemented.

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Admin_Masters

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Thank you for such a detailed explanation! I checked my UI Online account thoroughly and there's nothing in my inbox or alerts. I guess I'll have to call them. What's the best number to reach an actual representative? Is there a specific time of day that's better for getting through?

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Royal_GM_Mark

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The best number to call is the main EDD customer service line at 1-800-300-5616. They're open 8am-5pm Monday-Friday. As for timing, your best chance is either right when they open at 8am or around 4pm. Mid-day tends to be the busiest. Also, Thursdays and Fridays typically have lower call volumes than Mondays and Tuesdays. When you call, have your EDD Customer Account Number, Social Security Number, and the date of your last employment ready. Be prepared to explain that you're seeing the "You Do Not Need to Reapply" message despite not having claimed benefits since 2021. Specifically ask to speak with a Tier 2 specialist if the first representative can't resolve your issue. Only Tier 2 specialists can make certain adjustments to claims in the system.

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i tried calling at 8am sharp last month and still couldnt get thru lol. the trick is to keep calling back to back when u get the busy signal. i also heard pressing 2-4 for spanish then 1-9 for english can sometimes get u to a different queue but never tried it myself

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Admin_Masters

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Update: Finally got through to EDD this morning! I used the Claimyr service that someone recommended here and was connected to a rep in about 20 minutes. The agent explained that my old pandemic claim from 2021 was still showing as "active" in their system even though the benefit year had ended. Apparently this is a common glitch with claims from that period. They had to manually close my old claim and then help me file a new one. For anyone else seeing the "You Do Not Need to Reapply" message after a long time between claims - definitely call EDD and speak to a representative. Don't try to file online because the system won't let you. Thanks everyone for your help! Now I just need to wait for the claim to process and hopefully start certifying soon.

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Chris King

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That's great! Did they say how long until you can start certifying for benefits? I'm about to apply for the first time and wondering about typical processing times in 2025.

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Admin_Masters

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The rep said I should be able to certify for my first two weeks this Sunday. She said new claims typically take about 10 days to process now, which is way faster than during the pandemic when it was taking months for some people. The first payment usually comes 2-3 days after you certify if everything goes smoothly. One thing I didn't know - they're now requiring much more detailed work search information for each week. Be prepared to list specific companies you applied to, contact information, and how you applied (online, in person, etc). They're apparently checking these more carefully than they used to.

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Chris King

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Thanks for the info! Good to know about the work search requirements - I'll make sure to keep detailed records of all my applications.

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This is really helpful info! I'm dealing with a similar situation where I got laid off from my tech job two weeks ago and when I tried to file online, I got the same "You Do Not Need to Reapply" message. My last claim was also from 2021 during the pandemic. It's frustrating that their system still has these glitches from the pandemic era claims. I was planning to try calling EDD but after reading about the wait times, I might look into that Claimyr service too. @Admin_Masters did the rep mention if this is something they're working on fixing in their system? Seems like a lot of people are running into this same issue with old pandemic claims still showing as active. Also good to know about the stricter work search requirements - I've been keeping a spreadsheet of all my applications anyway but I'll make sure to include all the contact details they're asking for now.

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Paolo Bianchi

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The rep didn't mention any timeline for fixing this system glitch unfortunately. She just said it's a "known issue" with pandemic-era claims and that they have to handle each case manually for now. Really annoying that they haven't automated a fix for something this common! If you do use Claimyr, just make sure you have all your info ready before they connect you - the rep will want your SSN, last employer details, and dates of employment. The whole call took about 15 minutes once I was connected. Way better than spending hours trying to get through on my own. Good call on the spreadsheet! The work search thing is definitely more strict now. They want company names, addresses, phone numbers, job titles you applied for, and the method (like "applied online through company website" or "submitted resume via Indeed"). Keep everything organized because they might audit it later.

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Dmitry Petrov

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I'm dealing with this exact same issue right now! Got laid off from my retail management position last week and when I tried to file a new claim, I got that same "You Do Not Need to Reapply" message. My last unemployment was also from the pandemic in 2021. Really appreciate everyone sharing their experiences here - sounds like calling EDD is the only way to get this resolved. The fact that this is still a "known issue" with pandemic claims in 2025 is pretty ridiculous though. You'd think they would have figured out how to automatically close those old claims by now. I'm definitely going to try calling first thing tomorrow morning at 8am. If I can't get through after a few attempts, I might look into that Claimyr service too. Just need to get this sorted out quickly since I have bills coming due. Thanks @Admin_Masters for sharing your whole experience and the update about the stricter work search requirements. I'll make sure to keep detailed records of every application I submit.

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Max Reyes

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I'm in the exact same boat! Just got laid off from my teaching job and seeing that same confusing message. It's crazy that EDD still hasn't fixed this pandemic claim glitch after all this time. One tip I saw mentioned in another forum - try calling right at 8:00 AM sharp and keep hitting redial immediately when you get the busy signal. Some people say they got through on the 15th-20th try that way. Also make sure you have your old EDD customer account number ready if you can find it. I found mine in an old email from 2021 and apparently having that helps the rep locate your account faster. Good luck getting through! This whole system is such a mess but at least we know there's a solution once you reach an actual person.

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Just want to add another data point for anyone else dealing with this - I had the exact same "You Do Not Need to Reapply" message show up when I tried filing after being laid off from my nursing job last month. My previous claim was also from 2021. I ended up getting through to EDD after calling about 25 times over two days (kept calling right at 8am and then again around 3:30pm). The rep confirmed it was the same pandemic claim glitch everyone's mentioning. One thing that helped - I had screenshots of the error message ready when I called, which the rep said was useful for documenting the issue. Also, they were able to email me a confirmation number right away once they fixed it, so I knew the new claim was properly submitted. Total time from getting the error to having a working claim was about 3 days including the phone call. Definitely frustrating but manageable once you know what to expect. Keep trying - you'll eventually get through!

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NebulaKnight

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Thanks for sharing your experience! That's actually really smart to take screenshots of the error message - I wouldn't have thought of that. I'm going to try calling tomorrow morning and will definitely have those ready along with my old account info. It's reassuring to hear that once you get through to someone, they can actually fix it pretty quickly. Three days total doesn't sound too bad considering all the horror stories I've heard about EDD processing times. Did they give you any insight into why this pandemic claim glitch is still happening? Just curious if they mentioned anything about when they might actually fix it in their system so people don't have to keep calling about it.

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Diego Mendoza

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This thread is incredibly helpful! I'm a newcomer here but dealing with the exact same situation - got the "You Do Not Need to Reapply" message when trying to file after being laid off from my accounting job. My last claim was also from 2021 during the pandemic. It's shocking that EDD still hasn't fixed this system glitch after 4+ years. Reading everyone's experiences gives me hope though - seems like once you actually reach a representative, they can resolve it fairly quickly. I'm going to try the early morning calling strategy starting tomorrow. Having those screenshots ready and my old account number is great advice. If I can't get through after a reasonable number of attempts, I'll definitely look into that Claimyr service that several people mentioned. Thanks to everyone who shared their experiences and solutions here. This community has been more helpful than any official EDD resource I could find online!

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Alice Pierce

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Welcome to the community @Diego Mendoza! You're definitely not alone with this issue - it seems like anyone who had a pandemic-era claim is running into this same glitch. I'd definitely recommend trying the early morning calling strategy first since it's free. From what I've seen in this thread, most people who got through did it by calling right at 8am and persistently redialing. The Claimyr service seems like a good backup option if you can't get through on your own. One thing I noticed from reading everyone's experiences - make sure you specifically ask for a Tier 2 specialist if the first person you talk to seems unsure about how to handle the pandemic claim issue. Several people mentioned that only Tier 2 can make the necessary system adjustments. Good luck with your calls tomorrow! Hopefully EDD will eventually fix this system issue so future people don't have to go through all this hassle.

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Sofia Morales

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Just wanted to jump in as someone who went through this exact same frustrating experience! Got laid off from my healthcare admin job three weeks ago and hit the same "You Do Not Need to Reapply" wall when trying to file. My last claim was also from the 2021 pandemic era. After reading through everyone's helpful advice here, I tried calling at exactly 8:00 AM and got through on my 18th attempt! The rep confirmed it was the same system glitch with old pandemic claims still showing as "active" even though they expired years ago. What really helped me was having everything organized beforehand: screenshots of the error message, my old EDD customer account number from a 2021 email, last employer details, and exact dates of employment. The whole call took about 12 minutes once connected, and the rep was able to manually close my old claim and help me file a new one. One tip I didn't see mentioned - when you get through to the initial rep, politely ask if they can handle pandemic claim system issues or if you need to be transferred to a Tier 2 specialist. Some of the front-line reps told me they can now handle these cases directly, which saves time on transfers. My new claim is already processing and I should be able to certify this Sunday. Don't give up - persistence with the phone calls really does work!

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NebulaNinja

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This is such valuable information @Sofia Morales! I'm new to this community but dealing with the exact same issue - laid off from my customer service job two days ago and getting that frustrating "You Do Not Need to Reapply" message. My previous claim was also from 2021. It's really encouraging to hear that you got through on your 18th attempt and that the whole process only took 12 minutes once connected. I love that you had everything organized beforehand - that's definitely going to be my strategy too. The tip about asking the initial rep if they can handle pandemic claim issues directly is brilliant! That could save a lot of time if they don't need to transfer you to Tier 2 anymore. I'm planning to start calling first thing tomorrow morning at 8 AM with all my documentation ready. Hopefully I'll have similar luck getting through! Thanks for sharing your success story - it gives me hope that this frustrating situation will get resolved quickly once I reach the right person.

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Hey everyone! I'm new to this community but unfortunately dealing with the exact same frustrating situation. Got laid off from my graphic design position last week and when I tried to file for unemployment benefits, I got hit with that same confusing "You Do Not Need to Reapply" message. My last claim was also from way back in 2021 during the pandemic. Reading through all of your experiences has been incredibly helpful - it's both frustrating and reassuring to know this is such a widespread issue with old pandemic claims still causing system glitches in 2025. It's honestly ridiculous that EDD hasn't fixed this by now! I'm definitely going to try the early morning calling strategy that several people mentioned. I've already gathered my old EDD customer account number from an email, taken screenshots of the error message, and have all my employment details ready. If I can't get through after a reasonable number of attempts, I'll look into that Claimyr service as a backup option. Thanks to everyone who shared their experiences and practical tips here - this thread has been way more helpful than anything I could find on the official EDD website. Hopefully I'll have a success story to share soon too!

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Sophia Miller

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Welcome to the community @QuantumQuester! You're definitely in good company - it seems like everyone who had a pandemic-era claim is running into this exact same frustrating glitch. Based on all the success stories shared here, you're totally on the right track with your preparation. Having those screenshots, your old account number, and employment details organized beforehand seems to make a huge difference in how quickly the rep can resolve things once you get through. I'd definitely recommend starting with the 8 AM calling strategy since so many people here had success with that approach. The persistence really seems to pay off - even if it takes 15-20 attempts, that's still way better than being stuck in limbo with a broken online system. It's crazy that EDD still hasn't fixed this widespread issue after 4 years, but at least we know there's a clear solution once you reach the right person. Fingers crossed you get through quickly and can get your claim sorted out! Looking forward to hearing your success story soon.

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I'm dealing with this exact same issue right now! Just got laid off from my marketing coordinator position yesterday and when I tried to file online today, I got that same "You Do Not Need to Reapply" message. My last unemployment claim was also from 2021 during the pandemic. This thread has been a lifesaver - I had no idea this was such a common issue with old pandemic claims still showing as "active" in their system. It's absolutely ridiculous that EDD hasn't fixed this glitch after 4+ years, but at least now I know what I'm dealing with. I'm going to try calling tomorrow morning right at 8 AM with all my documentation ready: screenshots of the error, my old EDD account number, and employment details. If that doesn't work after multiple attempts, I'll definitely look into the Claimyr service that several people here recommended. Thanks to everyone who shared their experiences and solutions - this community has been way more helpful than any official EDD resource I could find! Hopefully I'll have my own success story to add soon.

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Liam Sullivan

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Welcome to the community @Ana ErdoÄŸan! You're definitely not alone - it's crazy how many of us are dealing with this exact same pandemic claim glitch. I'm also new here but have been following this thread closely since I'm in a similar situation. The preparation strategy everyone's mentioned seems really solid - having those screenshots, old account info, and employment details ready definitely appears to make the process smoother once you get through to a rep. The 8 AM calling approach has worked for so many people here that it seems like the best first step. It's honestly mind-blowing that EDD still hasn't automated a fix for something this widespread. You'd think after thousands of people running into the same issue, they'd have found a way to properly close those old pandemic claims in bulk. But at least we have this community sharing real solutions! Good luck with your calls tomorrow - I'm planning to try the same strategy myself. Hopefully we'll both have success stories to share soon!

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