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Need help! Can I reopen EDD claim with zero balance after being laid off again?

I'm stressing out right now. I was laid off from my marketing job in October 2024 and had started collecting unemployment. I had literally ONE payment left on my claim balance when I found a new job in March 2025 (thank goodness). I stopped certifying since I was employed again. Well, just got hit with another layoff last Friday - my new company is going through "restructuring" (aka getting rid of people). I'm completely confused about what to do next. Should I reopen my old claim even though I think it only has one payment left? Do I need to file a completely new claim? Does the system even allow that when it's been less than a year? I'm worried because I think I maxed out my benefit amount on the previous claim. Does that mean I'm just out of luck now? This has never happened to me before - two layoffs so close together is really throwing me for a loop. Any advice would be super appreciated.

Aisha Rahman

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You need to file a new claim. Your benefit year is probably over by now (they last 12 months from when you first apply). Since you worked at the new job and got laid off again, you'll qualify for a new claim with a new benefit amount based on your earnings during your base period. The base period is the first 4 of the last 5 completed calendar quarters before you file. Go to UI Online and submit a new application. Make sure to include all your work history from both jobs. The system will calculate if you're eligible and for how much.

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QuantumQueen

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Thanks for the quick response! So it doesn't matter that my previous claim still technically had one payment left? And will I need to do a phone interview again? That part was so stressful last time.

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Ethan Wilson

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i had something similar happen last year... but i think it depends on WHEN u filed the first time. if its been less than 12 months since ur first claim u might not be able to file a whole new one yet. try reopening ur old one first, thats what i did

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Aisha Rahman

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This is actually incorrect. If the benefit year has ended (12 months from initial filing), a new claim MUST be filed. If the benefit year hasn't ended, but all benefits were collected, you can't reopen - you must wait until the benefit year ends. If benefits remain AND the benefit year hasn't ended, then reopening is appropriate.

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Yuki Sato

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The first thing you should do is log into your UI Online account and check your claim status. Look for: 1. Your benefit year end date (should be 12 months after you first applied) 2. Your remaining claim balance If your benefit year already ended (which it probably did if you filed last October), you'll need to file a completely new claim. If by some chance your benefit year is still active AND you have that one payment left, you could reopen. Either way, be prepared to face delays. The EDD system gets overwhelmed with new claims and reopenings constantly. Since you worked at a new job since your last claim, they'll need to verify your employment and wages, which can add time. Also, just to clarify - being "maxed out" only applies to a specific claim. Once you file a new claim, you'll get a new benefit amount based on your highest-earning quarters in your base period.

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QuantumQueen

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Just checked and you're right - my benefit year ended in October. So I definitely need to file a whole new claim. I'm dreading dealing with the whole process again, especially the waiting part. Last time I had savings, but this time I'm cutting it close with bills.

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Carmen Flores

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In between your two jobs, did you work at all or earn any income? If so, make sure to report that when filing your new claim. Any unreported income could cause problems with your new claim. Also, gather your employment information from both jobs - especially the most recent one. You'll need accurate employment dates, employer contact info, and reason for separation (layoff due to restructuring in your case). I recommend calling EDD directly to make sure you're filing correctly. The problem is actually getting through to them on the phone...

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QuantumQueen

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Nope, went straight from unemployment to the new job, then straight back to being unemployed again. I've got all my employment info ready, but calling EDD sounds awful. Last time I tried calling it was just busy signals and disconnections for days.

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Andre Dubois

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DONT WASTE UR TIME trying to call EDD directly!!! I spent 3 WHOLE DAYS trying to get through last month. Busy signals, disconnections, or that annoying "we're experiencing high call volume" message over and over. I finally used Claimyr (claimyr.com) and got connected to an EDD agent in like 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It was actually worth it because the EDD rep was able to fix my issue right away. Otherwise I might STILL be trying to get through.

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Ethan Wilson

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does that really work?? seems kinda sketchy to me

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Andre Dubois

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It's not sketchy at all. They just automate the calling process for you so you don't have to keep redialing yourself. Saved me a huge headache.

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Aisha Rahman

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To directly answer your question about being "maxed out" - that only applies to your previous claim. Each unemployment claim has its own maximum benefit amount based on your earnings during the qualifying period. Since you worked at another job since your last claim, those wages will now be part of the calculation for your new claim (assuming they fall within the base period). You'll get a notice after you apply showing your weekly benefit amount and total claim amount for this new claim period. Also, be prepared for the fact that your weekly benefit amount might be different this time depending on your earnings at the new job.

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QuantumQueen

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That makes sense. My new job actually paid a bit more, so maybe that will help with the weekly benefit amount. I'm just worried about how long it's going to take to process. Bills don't wait for EDD to get their act together!

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CyberSamurai

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i had this exact situation last year and it was a NIGHTMARE. filed new claim and they said I didn't have enough wages in my base period because my new job was too short. ended up with NOTHING for 2 months until my old benefit year finally ended. the whole system is RIGGED i swear

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Yuki Sato

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This is an important point. For a new claim to be valid, you need to have earned enough wages in your base period. Generally, you need to have earned at least $1,300 in your highest quarter OR $900 in your highest quarter plus 1.25 times that amount across your entire base period. Since you only worked at the new job from March to October, you'll need to make sure those earnings are sufficient to establish a new claim. If you didn't earn enough at the new job, you might face challenges qualifying.

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Ethan Wilson

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also dont forget u have to do those stupid work search activities again every week when u certify!! I almost lost benefits cuz i forgot to do them when i went back on UI

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QuantumQueen

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Oh god, I totally forgot about the work search requirements! Thanks for the reminder. Do you know if they're still requiring 3 job search activities per week?

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Zoe Alexopoulos

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When you file your new claim, make sure your separation reason is clearly marked as "layoff" or "reduction in force" rather than anything that might suggest you quit or were fired for cause. This makes a huge difference in how quickly your claim is processed. Also, the first payment on a new claim is often delayed by about 3 weeks even if everything goes smoothly, so plan your finances accordingly if possible.

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QuantumQueen

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UPDATE: I filed a new claim yesterday through UI Online. It was actually easier than I remembered - took about 30 minutes to complete. The system confirmed my benefit year had ended from my previous claim. Now I just have to wait and hope it processes quickly. Thanks everyone for the advice and guidance!

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Yuki Sato

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Good job! One more tip: After you file, keep checking your UI Online account daily. Watch for any messages or tasks in your inbox. Sometimes they need additional information or documentation but don't clearly notify you. Missing these requests can cause major delays.

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