EDD payment history showing no name - need for SNAP certification

You need to download your payment history as a PDF. Log into UI Online, go to 'Claim History' on the left side menu, then click 'Payment History'. From there, look for an option to download or print the page. The generated PDF should have your name at the top. If that doesn't work, you can also request an official proof of income statement through the 'Contact EDD' feature - but that might take a few days to process.

had same issue last month for my calfresh renewal. the EDD website is SO frustrating!! my name wasnt on the payment history page either lol

When I needed this for housing assistance, I took screenshots of BOTH my profile page (showing my name) and then the payment history page, and submitted them together. My caseworker accepted that as proof. You might try calling your SNAP caseworker to ask if they'd accept that method too.

The EDD system is deliberately designed to make it hard to get simple documentation. I've been dealing with them for 6 months and EVERY SINGLE THING requires jumping through hoops!!! Try calling them directly and requesting an official income verification letter - that will definitely have your name and payment amounts.

Have u tried clicking on each individual payment? When u click on a specific payment it opens more details and sometimes shows different info including ur name at top. worth trying

If you're struggling to reach EDD to get the proper documentation, I'd recommend trying Claimyr (claimyr.com). I was in a similar situation trying to get income verification for my apartment application, and after trying for days to reach EDD, Claimyr got me connected to an actual EDD representative in about 20 minutes. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep I spoke with emailed me an official income verification letter the same day which had everything my landlord needed - name, payment history, claim amounts.

For future reference, here's the exact procedure for getting an income verification document from EDD with your name and payment history: 1. Log into UI Online 2. Select 'Contact EDD' from the menu 3. Choose 'Ask EDD' 4. Select 'Unemployment Insurance Benefits' as the category 5. Select 'Payments' as the sub-category 6. Select 'Request for Income Verification' as the topic They typically send the verification letter within 5-10 business days. If you need it urgently, calling is fastest but as others mentioned, getting through is challenging. For your immediate SNAP recertification, the screenshot method mentioned above is your best option. Most county SNAP workers understand the EDD documentation challenges and will accept alternative proof.

UPDATE: I followed the advice about taking screenshots of both my profile page and payment history page, then called my SNAP caseworker. She said that would be acceptable as long as I could also email her my EDD account number separately for verification. Just submitted everything and she confirmed it's sufficient! Thanks everyone for your help - saved my benefits!

That's awesome news! I'm so relieved for you that the screenshot method worked. This is exactly the kind of practical solution that helps people navigate these bureaucratic nightmares. Your experience will definitely help others in similar situations - the EDD documentation process is so unnecessarily complicated, but knowing that SNAP caseworkers are often understanding about these issues is really valuable info. Glad you didn't lose your benefits!

This thread is exactly what this community is about - people helping each other navigate these impossible government systems! I went through something similar for my Medicaid renewal and the EDD website made me want to throw my computer out the window. The fact that they don't automatically include your name on payment history documents is just mind-boggling. @StormChaser so glad you got it sorted out! For anyone else reading this, definitely save Connor's step-by-step instructions for requesting official income verification - that's gold right there. And the screenshot method is brilliant for urgent situations. These are the real-world solutions we all need!

This is such a helpful thread! I'm bookmarking this for future reference. The EDD system is absolutely broken when it comes to basic documentation - the fact that your name doesn't automatically appear on payment history is ridiculous. I love that everyone jumped in with actual solutions instead of just venting (though the venting is totally justified!). The screenshot method is genius for urgent situations, and having those step-by-step instructions for the official income verification request is incredibly valuable. This is exactly why communities like this are so important - we have to help each other navigate these impossible bureaucratic mazes. Thanks to everyone who shared their experiences and solutions!

This whole thread is a masterclass in community problem-solving! I've been dealing with EDD for months and the documentation hurdles are absolutely maddening. What really stands out to me is how @StormChaser got multiple practical solutions AND came back to update everyone - that's the kind of pay-it-forward mentality that makes this community so valuable. The screenshot method is brilliant for time-sensitive situations, and I'm definitely saving Connor's step-by-step guide for the official income verification. It's wild that in 2025 we still have to hack our way around basic government documentation, but at least we have each other's backs. For anyone else struggling with EDD docs - this thread proves there's always a workaround if you ask the right people!

Just wanted to jump in as someone who's been through this exact nightmare multiple times! The EDD documentation system is absolutely broken - I've never understood why they don't just automatically include your name on payment history pages. It's such a basic requirement for any official document. I love seeing how this community rallied around @StormChaser with actual solutions! The screenshot method is pure genius for urgent deadlines, and having those detailed instructions for requesting official income verification is going to help so many people. I've shared this thread with friends who are also dealing with benefit renewals. It's incredible how we have to become amateur bureaucracy experts just to access our own information, but threads like this prove we're stronger when we help each other navigate these impossible systems. Bookmarking this for sure!

This thread is such a lifesaver! I'm currently going through the exact same situation for my CalWORKs recertification and was pulling my hair out trying to figure out why my name wasn't showing up anywhere on the EDD payment history. The screenshot method is brilliant - I never would have thought to combine the profile page with the payment history page. It's absolutely ridiculous that in 2025 we still have to jump through these hoops for basic documentation. @StormChaser thanks so much for sharing your experience and coming back with the update! Knowing that SNAP caseworkers are understanding about these EDD issues gives me hope for my own situation. I'm going to try calling my CalWORKs worker tomorrow with the same approach. This community is amazing - actual practical solutions that work in the real world!