EDD payment history showing no name - need for SNAP certification

You need to download your payment history as a PDF. Log into UI Online, go to 'Claim History' on the left side menu, then click 'Payment History'. From there, look for an option to download or print the page. The generated PDF should have your name at the top. If that doesn't work, you can also request an official proof of income statement through the 'Contact EDD' feature - but that might take a few days to process.

had same issue last month for my calfresh renewal. the EDD website is SO frustrating!! my name wasnt on the payment history page either lol

When I needed this for housing assistance, I took screenshots of BOTH my profile page (showing my name) and then the payment history page, and submitted them together. My caseworker accepted that as proof. You might try calling your SNAP caseworker to ask if they'd accept that method too.

The EDD system is deliberately designed to make it hard to get simple documentation. I've been dealing with them for 6 months and EVERY SINGLE THING requires jumping through hoops!!! Try calling them directly and requesting an official income verification letter - that will definitely have your name and payment amounts.

Have u tried clicking on each individual payment? When u click on a specific payment it opens more details and sometimes shows different info including ur name at top. worth trying

If you're struggling to reach EDD to get the proper documentation, I'd recommend trying Claimyr (claimyr.com). I was in a similar situation trying to get income verification for my apartment application, and after trying for days to reach EDD, Claimyr got me connected to an actual EDD representative in about 20 minutes. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep I spoke with emailed me an official income verification letter the same day which had everything my landlord needed - name, payment history, claim amounts.

For future reference, here's the exact procedure for getting an income verification document from EDD with your name and payment history: 1. Log into UI Online 2. Select 'Contact EDD' from the menu 3. Choose 'Ask EDD' 4. Select 'Unemployment Insurance Benefits' as the category 5. Select 'Payments' as the sub-category 6. Select 'Request for Income Verification' as the topic They typically send the verification letter within 5-10 business days. If you need it urgently, calling is fastest but as others mentioned, getting through is challenging. For your immediate SNAP recertification, the screenshot method mentioned above is your best option. Most county SNAP workers understand the EDD documentation challenges and will accept alternative proof.

UPDATE: I followed the advice about taking screenshots of both my profile page and payment history page, then called my SNAP caseworker. She said that would be acceptable as long as I could also email her my EDD account number separately for verification. Just submitted everything and she confirmed it's sufficient! Thanks everyone for your help - saved my benefits!

That's awesome news! I'm so relieved for you that the screenshot method worked. This is exactly the kind of practical solution that helps people navigate these bureaucratic nightmares. Your experience will definitely help others in similar situations - the EDD documentation process is so unnecessarily complicated, but knowing that SNAP caseworkers are often understanding about these issues is really valuable info. Glad you didn't lose your benefits!