EDD claim reopening timing after final payment - stuck in UI Online loop

ur suppose 2 wait til u certify for ur last week n then u can reopen. it wonbt let u do anything til ur claim cycle is fully done

There's actually a 4-day processing period after your last payment before the system will allow you to reopen a claim. Even though you received your payment, the EDD's internal system hasn't fully processed the claim closure yet. Try again on Monday and the reopen option should be available. If not, you might be experiencing the common UI Online glitch where it doesn't show the reopen button when it should. When that happens, you need to call EDD directly.

I had the EXACT same issue last month!! The reopen button never appeared even after waiting a full week. Complete system failure on their end. I wasted 3 days trying to get through on the phone - kept getting the "we're experiencing high call volume" message and disconnects. BEYOND FRUSTRATING!!!!

I've reopened my claim 4 times (entertainment industry work fluctuations). Each time was different but the key is waiting until the system updates. Sometimes it's 3 days, sometimes it's 5. The system is incredibly inconsistent.

The issue you're experiencing is actually quite common with UI Online. Here's what's happening technically: 1. There's a system processing period (typically 3-5 business days) after your final payment before reopening becomes available 2. The UI Online portal sometimes experiences sync issues with the main EDD database 3. If the button doesn't appear after waiting, it usually indicates a technical glitch If waiting doesn't resolve it, calling is your best option. However, reaching an EDD representative by phone can be extremely difficult. I'd recommend trying Claimyr (claimyr.com) - they helped me get connected to an EDD rep within 20 minutes when I had the exact same reopening issue. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you reach a rep, they can manually trigger the reopening option on your account - takes them about 2 minutes to fix.

i waited 8 days and button never showed up. had to call. got thru after like 50 tries then they fixed it in 5 min. so stupid they cant just fix the website. my 'technically savvy' son says its prob because they have ancint coding spaghetti nobody wants to touch lol

Just wanted to follow up - it's also important to know that when you do reopen, you'll need to complete a new work search record for each week. Under current requirements, you need to document at least 3 work search activities per week. Make sure you're keeping detailed records of job applications, contacts, networking, etc. Many reopened claims get flagged for eligibility interviews if the work search isn't properly documented.

So my brother's girlfriend's cousin works at EDD (I know sounds like a joke but true) and she says there's actually no set waiting period programmed into the system! It's literally just that different parts of their database don't talk to each other properly so sometimes it works right away and sometimes it takes days. Totally depends on which server your account data is stored on and when the batch updates run. Peak government efficiency lol

UPDATE: Just wanted to let everyone know that the reopen button appeared exactly 4 business days after my last payment, just like some of you suggested. The system let me complete the reopening process without any issues. Thanks for all your help and advice!

Glad you got it sorted out! For anyone else dealing with this issue, I'd recommend bookmarking this thread - it's got all the real info you need. The 4-day processing period seems to be the most reliable timeline based on everyone's experiences here. Also worth noting that if you're in seasonal work like construction or entertainment, it might be worth keeping a log of when you close/reopen claims so you can predict the timing better for future gaps. The EDD system is unpredictable enough without having to guess about processing times!