EDD Money Network card declining at stores but works at ATMs - anyone else?

ya same thing was happening to me last month. so annoying! had to get cash from atm every time. call Money Network and specifically ask them to enable POS purchases. for some reason new cards sometimes have store purchases blocked but atm works. they fixed mine in like 2 minutes once i finally got thru to them

This is a common issue with the Money Network cards. There are a few possible reasons: 1. Your PIN might not be working for POS (Point of Sale) transactions even though it works at ATMs 2. The merchant category code might be restricted on your card 3. The card might need to be activated specifically for retail purchases Call Money Network customer service at 1-866-320-8699 and specifically tell them you need to enable retail/POS transactions. When you're on the phone, also ask them to check if there are any merchant restrictions on your account. Sometimes they limit new cards to prevent fraud.

try running the card as credit instead of debit when ur at the store. worked for me

THE WHOLE EDD MONEY NETWORK SYSTEM IS GARBAGE!!! I've had nothing but problems since they switched from BofA!!! My card randomly gets declined too, and when I call their customer service its ALWAYS at least an hour wait!!! And half the time they can't even fix the problem! I've started just withdrawing all my money as soon as it hits my card and putting it in my regular bank account. The Money Network app is also terrible and crashes constantly. I miss the old BofA cards that actually WORKED!!!

actually i think i know whats happening. does ur card say visa or mastercard on it? my first card was visa and had tons of problems with declines. EDD sent me a replacement that was mastercard and it works everywhere now

When I had this exact problem last year, I spent HOURS trying to get through to Money Network with no luck. After trying for days, I finally used Claimyr (claimyr.com) to help me reach an actual Money Network representative. They got me connected in about 20 mins when I couldn't get through for days on my own. The rep told me my card had a merchant restriction that needed to be removed. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It saved my sanity after dealing with this frustrating issue for over a week.

did u activate ur card? somtimes u think its activated but its not really

Here's what's likely happening: The Money Network cards have separate authorization systems for ATM withdrawals versus retail purchases. This is actually a security feature, not a bug. When you call customer service, specifically ask them to: 1. Verify your card is set up for POS/retail purchases 2. Check if there are any daily spending limits that might be lower than your ATM withdrawal limits 3. Confirm your card isn't set to "ATM only" mode Also, if you're having trouble reaching Money Network customer service, remember you can also contact EDD directly at 1-800-300-5616 and ask them to escalate the issue with Money Network on your behalf.

Just to follow up on this - I had a similar issue last month. After speaking with Money Network, I found out my card had a security flag on it because I had tried to use it at several different stores in one day (grocery shopping, Target, and gas station). The system flagged it as potential fraud and restricted retail purchases but left ATM access active. They removed the flag and it worked fine after that. It might be worth asking if there's a security flag on your account.