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That's awesome news! 16 days is pretty typical right now from what I've seen. Just a heads up - once he gets his account set up, he'll need to certify for benefits every two weeks (usually on Sunday). The system will tell him exactly when his next certification is due. Also, if he's been unemployed since he applied, he might be able to certify for those past weeks retroactively to get payments for the time he's been waiting. Make sure he doesn't skip that step!
For those who are still having issues after the system comes back up, sometimes your browser stores corrupted cookies from the failed login attempts. Try these steps: 1. Clear browser cache and cookies specifically for edd.ca.gov 2. Restart browser completely 3. Try incognito/private browsing window 4. Check that your internet connection is stable I've found that doing a full browser reset helps 90% of the time when these login glitches happen.
This is exactly why I always try to certify on weekdays when possible! I learned the hard way that Sunday mornings are the worst time to use the EDD site. I've been dealing with UI claims for almost a year now and I've noticed the system is much more stable Tuesday-Thursday between 10am-2pm. I know it's not always possible to avoid your assigned certification day, but if you have flexibility, those are the golden hours. Also, bookmark the mobile version of the site (m.edd.ca.gov) as a backup - it sometimes works when the main site is down because it runs on different servers.
This is super helpful advice! I'm new to the unemployment system and had no idea there were better times to use the site. I've been trying to certify whenever I remember, which is usually Sunday mornings like today when I have time. Definitely going to try those weekday hours you mentioned. Quick question - do you know if there's a way to change your assigned certification day, or are you stuck with whatever day they give you initially?
I'm new here but currently dealing with this exact same situation! My EDD payment has been showing "paid" for 2 days now and I'm pretty sure I accidentally entered my old Chase account info that I closed 3 months ago instead of my new Wells Fargo account. I've been absolutely panicking because I have utilities due this week and my phone bill is already overdue. Reading through everyone's experiences here has been incredibly helpful and honestly the first time I've felt hopeful since this started. It sounds like the 3-5 business day timeline for rejected payments to bounce back to EDD is pretty consistent, and then another 7-10 days for the Money Network card to arrive. I tried calling EDD multiple times yesterday but could never get through - just endless hold music and then disconnections. It's really reassuring to know that the Money Network card process happens automatically once the rejected payment comes back, so I don't have to somehow get through to customer service to fix this. Has anyone had experience with closed account situations specifically? I'm wondering if payments to closed accounts bounce back faster than payments to wrong account numbers, or if it's basically the same timeline. Also planning to use that timeline tracker idea someone mentioned - constantly refreshing UI Online is making my anxiety so much worse! Thanks to everyone sharing their stories here - this community is literally the only thing keeping me from having a complete meltdown right now!
Hey Andre! I actually went through almost this exact situation about 4 months ago when I accidentally used my closed PNC account instead of my new Bank of America account. From my experience, closed account rejections actually bounce back a bit faster than wrong account number situations - mine took exactly 3 business days instead of the usual 4-5. Banks typically reject payments to closed accounts immediately, whereas wrong account numbers sometimes take an extra day or two to process and reject. The timeline tracker idea is seriously a game changer for managing the anxiety! I marked down every business day and it helped me feel way more in control instead of just endlessly refreshing and panicking. Your Money Network card should definitely arrive within that 7-10 day window once the rejection processes. Also totally feel you on not being able to get through to EDD - I probably spent 15+ hours on hold over 3 days before giving up. The automatic process for issuing the Money Network card after a rejected payment is honestly one of the few things that actually works smoothly in their system. You're going to get through this! The utilities companies are usually pretty understanding about short delays too if you call and explain - I got a 10-day extension on my electric bill just by being upfront about the EDD payment issue.
I'm dealing with this exact same issue right now! My payment has been showing "paid" for 5 days and I'm pretty sure I entered my old credit union routing number but my current bank's account number. I've been absolutely stressed out because my rent was due yesterday and my landlord is starting to ask questions. Reading through all these experiences has been such a relief - it sounds like I'm right at that 3-5 day mark where the rejection should be coming back to EDD soon. The fact that the Money Network card gets issued automatically is honestly the best news I've heard all week because I've completely given up on trying to reach EDD customer service. I'm definitely going to try that timeline tracker idea and reach out to my landlord with documentation like some of you suggested. It's crazy how much stress this whole process causes when you're already dealing with unemployment. Thanks to everyone for sharing your real experiences - this thread has probably prevented me from having a complete breakdown!
I'm in the exact same boat right now - got my call in notice yesterday and have been calling since 7am this morning with nothing but the "too busy" message. The stress is unreal knowing I only have 9 days left to respond. After reading through everyone's experiences here, it's clear that the manual calling approach is basically impossible when you're working against this kind of deadline. I think I'm going to have to try Claimyr or one of those callback services everyone's mentioning. The $20-25 cost is painful when you're already struggling financially, but losing my entire benefit stream would be devastating. Thank you everyone for sharing your real experiences - this thread has been incredibly helpful in understanding that I'm not alone in this nightmare and that there are actually viable solutions beyond this broken phone system. It's infuriating that we have to pay extra just to reach a government agency that's supposed to serve us, but when your livelihood is on the line, what choice do we really have?
I'm so sorry you're going through this stress too! I just went through the exact same thing last week and I know that sinking feeling when you realize manual calling just isn't going to work with these tight deadlines. I ended up using Claimyr after wasting 3 days calling manually, and honestly it was the best decision I made. Got connected in about 35 minutes and the whole conversation with the agent took maybe 8 minutes - they just needed to verify some basic employment info. The $22 felt like a lot when money's already tight, but compared to losing weeks or months of benefits, it was absolutely worth it. Don't torture yourself with more days of manual calling - these 10-day deadlines are not flexible and they really will cut you off. Better to spend the money now than risk losing everything because their phone system is broken.
I'm dealing with this exact nightmare right now too! Got my call in notice on Tuesday and have been calling obsessively for three days straight with absolutely zero success - just that soul-crushing "too busy" message over and over. The anxiety is eating me alive knowing I'm already halfway through my 10-day deadline and literally cannot reach a human being no matter what I do. After reading through everyone's experiences here, I'm convinced that Claimyr is going to be my only realistic option at this point. It kills me to spend $20-25 when I'm already scraping by on unemployment, but losing my entire benefit stream would be financial disaster. Thank you all for sharing your real experiences and strategies - this thread has been a genuine lifesaver in showing me I'm not going crazy and that there are actually solutions beyond EDD's completely broken phone system. It's absolutely insane that we have to pay a third party service just to access a basic government agency, but when your livelihood is literally on the line, what choice do we have? Don't let anyone tell you to "keep trying" with manual calling when you're facing a hard deadline like this - these 10-day limits are not negotiable and they absolutely will cut you off without mercy.
Giovanni Marino
I'm actually going through a second appeal right now too, so this thread has been incredibly valuable! Based on what I've learned from my own research and talking to an attorney, here are a few additional things to consider: 1. Make sure you clearly identify which specific "Findings of Fact" or "Conclusions of Law" from the ALJ decision were incorrect - the CUIAB wants very precise challenges, not general disagreements 2. If you have any documentation about your company's safety policies or your specific safety report, include that. It strengthens the retaliation argument significantly 3. Consider requesting judicial notice of any relevant OSHA regulations or state safety codes that your employer may have been violating - this adds weight to why your safety report was legitimate The fact that you have emails praising your work just 2 weeks before termination is huge. In my case, I had similar documentation and my attorney said it creates a "rebuttable presumption" that the performance claims were pretextual. One last tip - when you write your appeal, use the same legal language and formatting as the ALJ decision. It shows you understand the legal framework and makes your arguments sound more credible. Rooting for you! The system isn't perfect but it can work when you have solid evidence like you do.
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Fatima Al-Sayed
•This is incredibly thorough advice, thank you! I hadn't thought about the "rebuttable presumption" concept - that's exactly what those praise emails should create. Your point about using the same legal language and formatting as the ALJ decision is brilliant too. I've been struggling with how to structure my appeal to sound more professional and legal rather than just emotional. The tip about requesting judicial notice of OSHA regulations is something I definitely want to pursue since the safety violations I reported were related to fall protection standards. I actually have a copy of my original safety report to HR, so I'll make sure to include that as evidence of the legitimate nature of my complaint. Really appreciate you sharing your attorney's insights - it's giving me a much clearer roadmap for putting together a compelling second appeal!
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Zoe Gonzalez
I've been through this exact process and won my second appeal after being denied at the ALJ level. Here's what I learned that might help you: The success rate for second appeals is actually higher than most people think - around 20-25% according to my attorney - but only if you focus on legal errors rather than rehashing the same arguments. In your case, you have several strong legal angles: 1. The temporal proximity between your safety report and termination (3 weeks) creates a strong inference of retaliation 2. Those emails praising your work contradict their "performance issues" claims 3. If they didn't follow progressive discipline, that's another legal error The key is being very specific about which "Findings of Fact" were wrong and why. Don't just say "the judge was unfair" - point to specific testimony or evidence that was ignored or misinterpreted. I'd also recommend getting the hearing transcript if you haven't already. Sometimes there are discrepancies between what was actually said and what the ALJ wrote in their decision. My second appeal took about 4 months but I received $16,800 in retroactive benefits. The retaliation angle seems very strong in your case given the timing and your documentation. Don't give up!
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Luca Russo
•This is exactly the kind of detailed breakdown I was hoping to find! The 20-25% success rate is much more encouraging than what some people were saying earlier in this thread. I'm definitely going to request the hearing transcript - that's the second time someone has mentioned potential discrepancies between what was said and what was written in the decision. Your point about being very specific with the "Findings of Fact" is really helpful too. I've been reading through the ALJ decision trying to identify exactly which findings I can challenge with my evidence. The fact that you received almost $17,000 in retroactive benefits after a 4-month wait really motivates me to see this through. I've already started organizing my evidence around the three legal angles you mentioned. Thank you for sharing your success story and giving me a realistic timeline expectation!
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