EDD Identity Verification Nightmare: Can't Get Through on Phone Lines

I found a way to solve unemployment identity verification issues, watch this: https://www.youtube.com/watch?v=Lz2vp_x7viE

Ugh, I feel your pain. I was in the same boat last month. It's like trying to win the lottery just to talk to someone there. Have you tried calling right when they open? That worked for me after like a week of trying.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Pro tip: have all your documents ready before you call. They'll ask for your SSN, ID, and probably some employment info. Makes the process go way smoother once you actually get through.

This whole system is a JOKE. How tf are we supposed to survive when we can't even get our benefits? 🤬 The government needs to fix this shit ASAP.

Here's what worked for me: 1. Call exactly at 8:01 AM when they open 2. If you get a busy signal, hang up and redial immediately 3. Repeat step 2 until you get in the queue 4. Once in the queue, DO NOT HANG UP no matter how long it takes 5. Have all your docs ready (SSN, ID, employment history) 6. Be super nice to the rep when you finally get one (they deal with angry people all day) It took me about 3 days of trying, but I finally got through and got my identity verified. Good luck!

Has anyone tried reaching out to their local state representative? I've heard some people had luck getting help that way when they couldn't get through to EDD directly.

lmao remember when they said they were "upgrading the system" to handle more calls? What a load of 💩

Guys, I just got through using the advice here! Keep trying, it does eventually work. Don't give up!