EDD: Can't reopen unemployment or certify online. Help!
Hey everyone, I'm having trouble reopening my unemployment claim and certifying online. I got a letter from EDD but I can't seem to figure out how to certify on the website. Has anyone else had this problem? Any advice on what I should do when I finally get through to them on the phone?
24 comments
Tom Maxon
I found a way to solve reopening and certifying unemployment claim, watch this: https://www.youtube.com/watch?v=VBMQzUlTNU8
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Aliyah Debovski
Ugh, been there done that. The EDD website is a nightmare! 🤮 Have you tried clearing your browser cache and cookies? Sometimes that helps with the certification process.
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Ally Tailer
Thanks for the tip! I'll give that a shot. Any other tricks you've learned?
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Aliyah Debovski
Honestly, just patience lol. Sometimes I had to try at weird hours like 2 AM to get the site to work. Good luck!
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Miranda Singer
omg 2 AM?? thats crazy. the whole system needs an overhaul smh
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Cass Green
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/0UZGuPWGErg
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Finley Garrett
Sounds sketchy. Is it legit? $20 seems steep just to make a phone call.
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Cass Green
I was skeptical too, but it actually worked for me. Saved me hours of frustration. Worth it IMO.
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Madison Tipne
How long did you have to wait after using the service?
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Cass Green
It took about 2 hours, but I just went about my day and they called me when an agent was on the line. Way better than being stuck to my phone all day.
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Holly Lascelles
When you get through, make sure to ask them to walk you through the online certification process step-by-step. Sometimes there's a glitch they can fix on their end. Also, write down EVERYTHING they tell you. Good luck!
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Malia Ponder
Have you checked if your claim is actually still active? Sometimes they expire and you need to file a new one. Might be why you can't certify online.
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Ally Tailer
Oh man, I didn't even think of that. How do I check if it's still active?
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Malia Ponder
Log into your UI Online account and look for your claim status. If it says 'expired' or doesn't show a current claim, you might need to file a new one.
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Kyle Wallace
Pro tip: If you're having trouble certifying online, you can also do it by phone using EDD's automated system. Call 1-866-333-4606 and follow the prompts. Might be easier than dealing with the website.
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Ryder Ross
This! 👆 The phone system saved my butt when the website was down for maintenance.
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Gianni Serpent
Okay, here's a detailed breakdown of what you should do: 1. Double-check your claim status online 2. Try certifying through the automated phone system 3. If those don't work, prepare for your call: - Have your claim ID, SSN, and any correspondence from EDD ready - Write down specific questions about why you can't certify - Ask about any pending issues on your claim - Request step-by-step guidance for online certification 4. After the call, immediately try to certify online 5. If issues persist, consider asking for a supervisor Remember, persistence is key with EDD. Don't give up!
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Ally Tailer
Wow, thank you so much for this detailed plan! I'll definitely follow these steps. You're a lifesaver! 🙏
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Henry Delgado
This is gold 💯 Saving this for future reference!
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Olivia Kay
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get our benefits? 🤔 the system is broken af
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Joshua Hellan
Preach! 🙌 It's like they make it hard on purpose or something.
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Jibriel Kohn
Totally agree. We need to start writing to our representatives about this. It's not okay.
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Edison Estevez
Hey OP, what exactly did the letter from EDD say? Sometimes they send specific instructions or codes you need to use when certifying.
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Ally Tailer
TBH, I'm not sure. I'll have to dig it out and take another look. Thanks for reminding me!
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