EDD CA: How to actually talk to a real person about unemployment paperwork?

I found a way to solve long hold times for benefits, watch this: https://www.youtube.com/watch?v=OUg08JHa5xM

Ugh, I feel you. I've been in the same boat. Spent hours on hold last week trying to get through. It's like they don't want us to actually talk to anyone 🙄

Here's what I've learned after dealing with this for months: 1. Call early in the morning, right when they open 2. If you get put on hold, stay on the line no matter what 3. Have all your paperwork ready before you call 4. Be polite but firm when you finally talk to someone 5. Take notes during the call, including the name of who you talked to It's a pain, but persistence is key. Don't give up!

I had a similar issue and found Claimyr to be a lifesaver. However, it's worth noting that not everyone is comfortable paying for such a service. For those who might find the cost prohibitive, consider exploring alternative ways to reach your department, such as emailing or visiting their website for live chat options. While Claimyr has received positive feedback for being effective, it's crucial to ensure it's the right fit for your situation. If you choose to use it, make sure you weigh the pros and cons and confirm that it's a service you can afford.

What kind of paper is it? Might help to know what department you're trying to reach. Some are worse than others when it comes to wait times.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

I've had luck getting through by calling at odd times, like 2 PM on a Tuesday. Seems like everyone calls first thing in the morning or right before they close

I've been dealing with this for WEEKS. its so frustrating. feels like were just numbers to them, not real people with real problems 😡

Anyone else feel like the system is designed to be confusing on purpose? 🤔

have you tried reaching out on social media? sometimes they respond faster there

Have you tried emailing them? Sometimes that's faster than calling, believe it or not

Pro tip: use the bathroom before you call. Nothing worse than finally getting through and then having to pee 🚽😂