EDD CA: Can't change address or reopen claim - Tips for reaching a live agent?

I found a way to solve EDD address change and reopening, watch this: https://www.youtube.com/watch?v=gE6MdEx1nMg

Here's a comprehensive guide to dealing with EDD based on my experience and what I've learned from others: 1. Timing is everything: Call at 8:01 AM sharp or right before they close. Midday is usually a nightmare. 2. Use the right sequence: When you call, try different combinations of menu options. Some work better than others (1-2-4 seems popular). 3. Persistence pays off: Be prepared to call multiple times. It's not uncommon to need 20+ attempts. 4. Explore alternatives: - Try the online portal for simple changes - Contact your local assembly member's office - Use non-English phone lines if you can - Consider using a paid service like Claimyr as a last resort 5. Be prepared: Have all your info ready when you call. The less time you spend fumbling for details, the more you can accomplish. 6. Stay calm: I know it's infuriating, but losing your cool with the rep won't help. They're probably overwhelmed too. 7. Document everything: Keep a log of your calls, who you spoke to, and what was said. It can help if you need to escalate later. Remember, you're not alone in this struggle. The system is flawed, but with persistence and the right strategy, you can get through. Good luck!

Hot take: EDD's terrible phone system is actually a 4D chess move to reduce unemployment by forcing people to spend all their time calling instead of job hunting 🤔

Ugh, I feel your pain. I had to change my address too and it took FOREVER. Here's what worked for me: 1. Call exactly at 8:01 AM 2. Choose option 1, then 2, then 4 3. If you hear "we're experiencing high call volume," hang up and try again 4. Repeat until you get in the queue It took me like 50 tries but I finally got through. Good luck!

lol good luck. EDD is a joke. I've been trying to sort out my claim for 3 months now. Might as well be screaming into the void 🤡

Have you checked if you can do this online? Sometimes you can update your info or reopen a claim through your EDD account without having to call. Might be worth a shot before you pull your hair out trying to reach someone.

PSA: If you're having trouble with EDD, remember to check your spam folder regularly! I almost missed an important notice because it got filtered out. Don't let their incompetence screw you over even more.

Welcome to the club, buddy. EDD's phone system is a nightmare. I've been trying to get through for weeks now. It's like they don't want us to actually get our benefits 🙄

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. (https://claimyr.com

I'm in the same boat, buddy. Been trying to navigate these choppy EDD waters for weeks now. Sometimes I think they're just hoping we'll give up and go away. Stay strong and keep trying! 💪

Have you tried contacting your local assembly member's office? They can sometimes help push things through with EDD. Worth a shot if you're really stuck.

While Claimyr might seem like an extra cost, it's a resourceful tool for those who are at their wits' end with the EDD phone system. It's important, however, to weigh the cost versus your urgency and see if other free alternatives work for you first. Some may view this as a price worth paying for cutting down the wait time significantly and reducing stress, but it's not a perfect solution for everyone. Always double-check the legitimacy of services like this by reading reviews and getting feedback from others who have used it. Remember, Claimyr is an alternative, not a guaranteed fix, and should be used in the context of your specific situation.

Have you tried calling right when they open? I heard that's the best time to get through. Also, keep hitting 0 or # repeatedly - sometimes that tricks the system into connecting you to a human.

Protip: if you have any friends or family who speak another language, try calling the non-English lines. They usually have shorter wait times and the reps can still help you in English.

Anyone else feel like we're all just rats in some sick EDD maze experiment? 🐀🧀 How long before we crack and start a revolution? 😂

Update: I finally got through! Used a combo of your guys' advice - called at 8:01 AM, used the 1-2-4 option sequence, and it only took 7 tries. The rep was actually super helpful once I got through. Address is updated and claim reopened. Thanks everyone for your help!