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Can I reschedule my EDD eligibility interview date? Need benefits ASAP

I just got laid off from my job on July 17 and filed for unemployment 2 days later. Today I checked my UI Online account and saw I have an eligibility interview scheduled for August 9 - almost 3 weeks away! The message says 'You have a phone interview appointment scheduled. There is a question concerning your eligibility.' The problem is, I can't get ANY benefits until after this interview happens. My rent is due August 1, and I'm seriously stressing about how I'll cover it. Has anyone successfully gotten their eligibility interview moved up? I can't believe I have to wait almost a month without any income just because they have a question about my claim. Any tips on what to do? I've tried calling but we all know how that goes...

Oliver Becker

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Unfortunately getting phone interviews moved earlier is REALLY hard. It's possible but rare. The system schedules them based on their capacity and usually won't budge. Your best bet is to keep all documentation ready that might explain the issue (probably about your job separation reason). Have your termination letter, final pay stub, etc. all ready for when they call. Eligibility interviews are typically scheduled when there's a discrepancy between what you reported and what your employer reported, or if the system flagged something about your separation reason.

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Amina Bah

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Thanks for the quick reply. So there's no special phone number or department I could try? I'm worried my former employer might have said something different about why I was let go. They called it a 'workforce reduction' but I was the only one let go in my department...

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CosmicCowboy

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I went thru this 2 months ago & had to wait almost 4 weeks for my interview!! It's crazyyyy how long they make ppl wait when bills don't wait for nobody. My landlord wasn't understanding AT ALL. Tried calling EDD like 100 times and couldn't get a human on the phone. best advice - try calling right when they open at 8am. sometimes u get lucky.

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Amina Bah

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4 weeks?! That's insane. Did your benefits get approved after the interview? I've been trying to call at 8am but I just get the 'we're experiencing high call volume' message every single time.

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Natasha Orlova

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I had the same problem last month and found a service called Claimyr that actually got me through to an EDD rep in about 20 minutes. They automate the calling and hold process for you. I was able to explain my urgent situation to the rep, and while they couldn't guarantee moving up my interview, they did make notes on my account about my financial hardship. Ended up getting my interview moved up by a week. You can check them out at claimyr.com - they have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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Javier Cruz

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Does that service actually work? Sounds too good to be true tbh. No offense but there are so many scams targeting people desperate for their unemployment money.

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Natasha Orlova

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It worked for me. I was skeptical too but was desperate after calling for 3 days straight. Not saying it'll definitely get your interview moved up, but at least you can talk to someone who might be able to help instead of just hitting redial for hours.

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Emma Thompson

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The reason EDD schedules these eligibility interviews is usually because there's a question about why you're no longer employed. Since you mentioned you were the only one in your department let go during a "workforce reduction," that might have raised a flag. If your employer contests your unemployment claim or suggests you were fired for cause rather than laid off, that would trigger an interview. While it's extremely difficult to get interviews rescheduled earlier, here are a few options: 1. If you're experiencing severe financial hardship (like potential eviction), document this with notices from landlords/bill collectors and try to speak with a representative to request expedited processing 2. Double-check if your UI Online inbox has any messages requesting additional information - sometimes answering these can resolve issues without an interview 3. Make sure your phone number is correct in the system and that you'll be available for the full day of your interview (they often don't call exactly at the scheduled time) 4. Contact your local state assembly member's office - they sometimes have EDD liaisons who can help in urgent situations

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Amina Bah

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Thank you for the detailed explanation. I'm definitely going to try contacting my assembly member - hadn't thought of that! And you're right about the separation reason... I'm worried my employer might contest it since my performance review from May wasn't great. But this was definitely presented to me as a reduction, not a for-cause termination.

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Malik Jackson

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wait do u HAVE to have the phone interview b4 getting paid?? i had a phone interview scheduled but got paid 4 my first 2 weeks before they even called me

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Oliver Becker

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It depends on the specific flag on the account. Some eligibility issues allow conditional payments while waiting for interview resolution, others require the interview first. Sounds like OP has a separation issue that's preventing payment until resolved.

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Malik Jackson

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oh got it thx for explaining. guess i got lucky

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Isabella Costa

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Ugggh I HATE the EDD interview system!!! I waited 5 WEEKS for mine earlier this year and missed the call because they called from a random number I didn't recognize. Then had to reschedule and wait ANOTHER 3 weeks while falling behind on all my bills. The whole system is designed to make people give up!!!! Why can't they just have enough staff to handle calls???? It makes me SO MAD that our tax dollars fund this joke of a system that doesn't work when people actually need it.

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Amina Bah

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Oh god, that's my nightmare scenario - missing the call after all this waiting. I'm planning to answer EVERY call that day, even spam likely ones. Did you eventually get approved?

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StarSurfer

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i think if u can prove financial hardship they might help. bring ur eviction notice or shut off notices to ur local EDD office. sometimes in-person works better. goodluck

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Amina Bah

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Are the EDD offices actually open for in-person visits now? I thought they were still appointment-only since COVID?

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Oliver Becker

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Just wanted to follow up - if you do manage to get through to EDD, make sure to specifically ask about conditional payments. In some cases, they can release payments while waiting for the interview if your hardship qualifies. Not guaranteed, but worth asking about. Also, document every call attempt you make. If your benefits are eventually approved, you may be eligible for back pay for all weeks you were qualified but not paid due to their processing delays.

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Amina Bah

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Thanks for the follow up! I've started keeping track of all my call attempts in a spreadsheet. I'll definitely ask about conditional payments if I can get through to anyone.

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Emma Thompson

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Any luck getting through to EDD? One thing to keep in mind - when they do call for your interview, they'll likely ask detailed questions about your separation. Be honest but concise. If it truly was a workforce reduction, they'll want to know why you specifically were selected, whether there was a seniority system, if others were also laid off (even if in different departments), etc. Having clear, factual answers ready will help your case.

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Amina Bah

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I finally got through using that Claimyr service someone mentioned above! The rep said they couldn't move up my interview but did add notes about my financial hardship to my account. They also explained that my employer reported my separation as 'misconduct' which is completely false! Now I'm gathering all my documentation to fight this. At least I know what I'm dealing with now. Thanks for all the advice everyone.

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