Update: I FINALLY got through to EDD this afternoon! The rep immediately knew what the problem was when I explained it. She said it's a known system issue they call a "claim overlap error" where old uncertified weeks can reappear when a new claim is processed. She removed those 2021 weeks from my certification queue and assured me my current claim is fine. She said I should go ahead and certify as normal this Sunday for my current weeks. What a relief! Thanks everyone for your help - saved me from making a big mistake by certifying for those old weeks!

So glad to see this got resolved! This is such a perfect example of why it's important to reach out to the community before taking action on confusing EDD issues. The system quirks and glitches can be so overwhelming to navigate alone, but having people who've been through similar situations share their experiences really helps. Your post will definitely help other people who encounter this same "claim overlap error" in the future - now they'll know exactly what to ask for when they call EDD!

after i had my issues with the card I switched to direct deposit for all future payments!! SOO much better, the money shows up in my account 1-2 days after certification. Highly recommend doing this as soon as you get access to your account!!

I'm going through the exact same thing right now! Filed in December, got approved, can see payments in my UI Online account, but still no card after 4 weeks. It's so stressful watching the money just sit there while bills pile up. I called Money Network yesterday and they said my card was mailed 3 weeks ago but "sometimes mail takes longer than expected" - not very helpful! I'm seriously considering requesting a replacement at this point even though I'm worried the original might show up right after. This whole system is so broken, why can't they just do direct deposit from the start instead of forcing everyone to wait for these cards?

UPDATE: I finally got through to EDD this morning! The rep confirmed it was indeed a system error where my certification triggered an automatic new claim. She said it's happening because of recent changes to how they process partial unemployment claims. She removed the erroneous new claim from my account and noted that my original claim should continue until August. She said my payment for this week might be delayed by 1-2 days while the system updates, but otherwise everything should continue normally. Thanks everyone for your help and advice! This forum saved me so much stress.

So glad you got this resolved! I'm actually dealing with something similar right now - got a letter about a "new claim" even though I've been on partial UI for months. Your experience gives me hope that it can be fixed quickly once you get through to the right person. For anyone else facing this issue, it sounds like the key takeaways are: 1) Don't panic, it's a known system glitch, 2) Keep certifying on your original claim only, 3) Call ASAP and ask for a Tier 2 specialist, and 4) Document everything with screenshots. Thanks for sharing your resolution - this thread is going to help so many people!

One last thing I forgot to mention - they might ask if you're looking for other work outside of substitute teaching. This is important because you need to be available for and seeking work to qualify for UI benefits. Make sure you can honestly say you're looking for other opportunities while waiting for the school year to start. Keep a record of places you've applied to if possible.

Just wanted to follow up and share how my interview went yesterday! The EDD representative was actually really understanding and knowledgeable about substitute teacher situations. She asked all the questions that Christopher mentioned - about guaranteed work, minimum days, summer opportunities, and my work pattern from last year. I emphasized that being on the substitute list gives me ZERO guarantee of work or income, and I showed her my work schedule from last year with all the gaps highlighted. I also mentioned that I'm actively looking for other summer work (tutoring, camps, etc.) while waiting for potential sub assignments. The whole interview took about 20 minutes, and she approved my claim on the spot! She said the key factor was that I could demonstrate inconsistent work even while being available, which shows I don't have "reasonable assurance" of steady employment. For anyone else going through this - having documentation ready really helped, and being clear about the economic reality of substitute work (no guaranteed hours = no guaranteed income) was crucial. Don't let them lump you in with contracted teachers who have actual job security! Hope this helps other subs who might be going through the same process. The system isn't perfect, but it can work if you're prepared and honest about your situation.

wait, I'm confused about something... i thought PUA was only for ppl who lost work directly bc of covid? did school closures actually count as a valid reason?

I went through a similar PUA appeal last year after moving states - here's what saved me: 1. Call EDD Appeals Board directly at (916) 653-0293 instead of the regular EDD number. They handle hearing logistics and are usually easier to reach. 2. For your gig work proof, if you have the platform's app still installed, try to screenshot your driver profile/history. Some platforms keep records longer than others. 3. Don't panic about "perfect" documentation. I won my case with: my 1099, a simple letter from my kid's school district (I called their main office and they emailed me a standard COVID closure confirmation), and my own written statement explaining the timeline. 4. During the hearing, stick to the facts and don't over-explain. The judge asked me maybe 6-7 questions total, mostly about dates and my work situation. The key is proving you were legitimately working before COVID and had valid reasons to stop. Your situation with both childcare needs AND a high-risk household member actually strengthens your case since you had multiple qualifying reasons. You've got this!