
California Unemployment
CommunityGovernment Services


Ask the community...
Ok this is weird - I just got a new Money Network card in the mail without requesting one and checked my UI Online account to find payment activity from a claim I filed back in July 2021! It shows "Conditional Payments" for weeks I never got paid for almost 4 years ago. The system clearly states these payments are "from claim 7/2021" and I haven't filed any new certifications or done anything with my account in years. I'm honestly shocked because I gave up on ever seeing that money. Back then, I was stuck in pending for months and eventually just had to move on and find work. Has this happened to anyone else recently? Is EDD suddenly processing long-abandoned claims from the pandemic era? Should I be worried this is some kind of mistake they'll want back later?
I was terminated from my retail position on February 12th and my former employer withheld my final paycheck of around $1,750. Despite visiting the store multiple times, sending dozens of emails, and leaving countless voicemails to HR, they ignored me for weeks. After struggling to pay rent, I finally filed a wage claim with the California Labor Commissioner's Office about 3 weeks ago. Yesterday, my ex-employer suddenly direct deposited my final check (minus some unexplained deductions). Now I'm confused about my options: Should I withdraw my wage claim since I received most of the money? Or should I continue with it because of the delayed payment and deductions? Also, how long does the wage claim process typically take if I decide to proceed? Has anyone gone through this while also on unemployment?
btw if ur applying for unemployment make sure u mention the late final paycheck issue when they ask about why u left ur job... doesnt hurt ur case at all
I went through something very similar last year and definitely keep your wage claim active! Even though you got paid, the waiting time penalties can be substantial - in your case at $21/hour for 38 hours weekly, that's about $159/day in penalties for each day they were late (up to 30 days max). Also document everything about those unexplained deductions - employers can't just randomly deduct money from your final paycheck without proper authorization. The $180 "merchandise" deduction sounds questionable unless you signed something specifically agreeing to it. One tip: when you eventually get your settlement conference or hearing scheduled, bring printed copies of all your emails, texts, and records of when you visited the store trying to get your check. This documentation really helps your case. The whole process is worth it - I ended up getting almost $3,000 in penalties on top of my wages.
Just got my unemployment claim approved yesterday after waiting for what felt like forever! Super relieved but now I'm stressing about when I'll actually get my EDD prepaid card in the mail. My rent is due in 2 weeks and I'm cutting it close. I tried looking on the EDD website but couldn't find any clear info about delivery timeframes for the Money Network card. Has anyone received theirs recently? How long did you have to wait after your claim was approved? Is there any way to track the card or speed up delivery? Really appreciate any help!!
I went through this recently. Card took exactly 8 business days to arrive after approval. If you need to speak with an actual EDD representative about your card status (which can sometimes give you more info than Money Network), use Claimyr to get through - saved me hours of frustration. Regular EDD phone system is basically impossible to navigate. One trick I learned: you can actually see if payments have been issued in your UI Online account under "Payment Activity." If it shows "Paid" status with an amount, that means the money has been sent to Money Network for your card, even if you don't physically have the card yet. This at least lets you know the process is moving along.
I just went through this exact situation last month! My card took 6 business days to arrive after approval, which was actually faster than I expected based on what I'd read online. A couple of things that helped me during the waiting period: - Like others mentioned, definitely check your UI Online account regularly - seeing that "Paid" status gave me peace of mind even before the card arrived - I called my landlord and explained the situation. Most are understanding about unemployment delays if you communicate early rather than waiting until the due date - The card really does come in a plain white envelope that looks like junk mail - I was checking my mailbox obsessively and almost missed it! Once you get it, activation is pretty straightforward through the Money Network website. You'll need your SSN and some personal info. The whole process took me maybe 10 minutes online. Fingers crossed yours arrives on the earlier side of that 7-10 day window! The waiting is definitely the worst part.
Finally got switched to the Money Network card from BofA last month and OH MY GOD what a disaster!! My latest payment is stuck in limbo somewhere between EDD approval and actually showing up on my card. When I call the Money Network number, I just get an automated system that tells me my 'funds are pending' but gives ZERO timeline. I've spent hours trying to figure this out! For those who've successfully navigated Money Network issues and actually GOT YOUR MONEY - what worked? Did you have to contact EDD directly? Visit a branch? Some secret phone number I don't know about? Just looking to prepare myself before my next certification because I can't afford another delay like this.
Just a follow-up since my earlier solution worked for you - after you get this resolved, I STRONGLY recommend setting up direct deposit through the Money Network portal rather than using the card. It takes about 5-7 business days to process the change, but then your funds go straight to your regular bank account rather than dealing with the card. Also, document EVERYTHING. Take screenshots of your UI Online payment history showing 'paid' status, note the times/dates you call Money Network, and get the names of any representatives you speak with. This documentation can be crucial if you need to escalate your case.
I went through this EXACT same nightmare 2 months ago! My payment was stuck for almost 3 weeks and I was losing my mind. Here's what finally worked for me: 1. Called Money Network and asked for a "payment trace" (like Nathan mentioned) - they confirmed the payment was sent from EDD but never reached my card 2. Got documentation from Money Network showing the failed transfer 3. Called EDD with that documentation and they were able to see the issue immediately 4. The EDD rep had to "reverse and reissue" the payment because it got lost somewhere in their system The whole process took about 5 days once I had the right documentation, but the money finally showed up. The EDD rep told me this is happening A LOT with the Money Network transition and they're working on fixes. Pro tip: When you call EDD, mention you have "Money Network payment trace documentation" - it seemed to help get me transferred to someone who actually knew how to handle these cases. Good luck!
Just got hit with a second Notice of Denial of Benefits and Overpayment for my claim from August 2023. The first notice came while I was on vacation and I completely missed the appeal deadline (totally my fault). This new notice says I'm denied benefits for 12 weeks starting March 24, 2025. The weird thing is my UI Online account still shows weeks available to certify! I'm confused - should I keep certifying during this penalty period while I try to appeal the second notice? Will certifying help my case or make things worse? I've been calling EDD non-stop but getting nowhere. Anyone dealt with penalty weeks before?
Update: I finally submitted an appeal for the second notice today. I included documentation about the family emergency that happened during my vacation (which is why I missed checking mail). I'm going to keep certifying every two weeks as suggested here. Also, I tried that Claimyr service someone mentioned and actually got through to EDD this morning! The rep confirmed I should keep certifying during penalty weeks but said my chance of winning the appeal is pretty low since it's past the deadline. She suggested I should focus on requesting an overpayment waiver based on financial hardship. Will update once I hear about the appeal. Thanks for all the advice!
I'm going through something similar right now and this thread has been incredibly helpful! I just wanted to add that if anyone is dealing with penalty weeks, make sure to screenshot your UI Online account showing the weeks available to certify. I learned this the hard way when EDD tried to claim I hadn't been maintaining my claim properly during my penalty period. Having those screenshots saved me when I had to prove I was following their system prompts to certify. Also, when you do get through to EDD (whether through Claimyr or just persistence), ask them to put notes in your file about the conversation - get the rep's name and badge number if possible. The system is frustrating but documentation is everything with EDD appeals and waivers.
This is such great advice about documenting everything! I wish I had known about taking screenshots earlier - I've been certifying but didn't think to save proof. Going to start doing that immediately. The tip about getting rep names and badge numbers is gold too. I've talked to a few EDD reps through Claimyr but didn't think to ask for their info. Next time I call I'll make sure to get all those details and ask them to document our conversation. Thanks for sharing what you learned - it's so helpful to hear from people who've actually been through this process!
Camila Jordan
Honestly this whole thing just shows how broken the entire unemployment system is. They make people wait FOUR YEARS to get money they were entitled to during one of the worst economic crises ever, and we're supposed to be grateful? People lost homes, went into debt, and destroyed their credit while waiting for these payments that EDD was legally required to provide. And now they just drop money on you with no explanation or apology. The entire department needs to be investigated and overhauled.
0 coins
Alexis Renard
this!!! ๐ my neighbor literally had to move in with her parents bc her payments were stuck in pending for months back then. now she gets money years later when shes already recovered? system is a joke
0 coins
Hunter Edmunds
AuthorYou're absolutely right. I had to take a job paying about 40% less than my previous position because I couldn't wait any longer for EDD to figure out my claim. That decision impacted my earnings for years after. Getting this money now is nice, but it doesn't make up for the financial strain I went through when I actually needed it.
0 coins
Michael Adams
This is actually really encouraging to hear! I filed for unemployment in September 2021 and got stuck in the dreaded "pending" status for what felt like forever. Eventually gave up after months of trying to get through to someone who could help. Never thought I'd see that money but now I'm wondering if I should check my UI Online account to see if anything similar happened with my claim. Did you have to do anything special to reactivate your account or was the payment activity just automatically showing up when you logged in?
0 coins