I was able to reach EDD yesterday after using the Claimyr service I mentioned above. The rep told me they're currently backlogged on processing claims from mass layoffs because they require additional verification from employers. So if you were part of a large layoff like you mentioned, that might be why you're stuck in pending. Definitely worth getting through to ask specifically about that.

I feel your pain! I went through something similar last year and finally got through using a combination of strategies. Here's what worked for me: 1) Download an auto-redial app on your phone so you don't have to manually keep calling, 2) Try calling the disability line at (800) 480-3287 and ask to be transferred to regular UI - sometimes they can help or the transfer gets you past the initial queue, 3) If you're really desperate, try calling your state senator's office too (not just assembly member) - they often have different EDD contacts. The mass layoff explanation makes total sense for why you're stuck. Don't give up - you WILL get through eventually!

Thanks for updating us with the official answer from EDD! This is really helpful for future reference. It's good to know they confirmed that settlements for medical expenses and property damage don't need to be reported - only portions specifically designated as lost wages would count. This thread will be useful for others who find themselves in similar situations. Glad you were able to get through to them and get peace of mind!

This thread has been incredibly informative! I'm currently dealing with a potential settlement from a workplace injury (not workers comp since it was a third-party liability issue) and was really worried about how it might affect my UI benefits. Reading through everyone's experiences and seeing the official confirmation from EDD really helps clarify things. It sounds like the key is whether any portion of the settlement is specifically designated as compensation for lost wages versus medical expenses, pain and suffering, or property damage. I'll definitely review my settlement documents carefully when they arrive and consider using that Claimyr service if I need to speak with an EDD rep directly. Thanks to everyone who shared their knowledge and experiences here - this kind of peer support is invaluable when dealing with these confusing situations!

Quick tip: if you have a smartphone, download a scanner app. You can scan all your docs and save them as PDFs. Makes it way easier to keep track of everything and submit online if that's an option.

Anyone else feel like they're playing a game of bureaucratic bingo? 😂 I swear, every time I think I'm done, BAM! Another form or document needed. At this point, I'm convinced they'll ask for a lock of my hair and my first-born child next.

Quick question - did your judge actually specify the refund amount in the decision? My judge just said I was eligible for benefits but didn't mention anything about a refund specifically. Still waiting to see what happens...

Just an update that might help others - I checked with a friend who works at EDD (not giving specific advice, just general info). She said that refunds after favorable appeal decisions are taking longer than usual right now because of a recent system update. The current processing time is closer to 20-25 business days rather than the usual 10-15. Also, for anyone in this situation, make sure your address is current in the UI Online system because sometimes they mail a check instead of using your card, especially if the original overpayment was collected more than 6 months ago.

I've been having similar issues with EDD phone lines lately! What's worked for me is calling from a landline instead of my cell phone - sometimes mobile carriers have routing issues that can redirect you to weird places. Also, if you're still having trouble, try calling the 1-866-333-4606 number first (the automated line) and then transfer to speak with a representative from there. The automated system sometimes has better connection stability. Hope this helps and you get through soon!

I work at a phone company and can explain what might be happening! Sometimes scammers buy phone numbers that are very similar to legitimate government numbers (like changing one digit) and set up auto-dialers to catch people who misdial. They also sometimes hack into phone routing systems to redirect calls. If you're absolutely sure you're dialing the right number, try these steps: 1) Clear your phone's call history and contacts to make sure you're not auto-dialing a saved wrong number, 2) Try calling from a completely different phone/carrier, 3) Write the number down fresh from the EDD website rather than using saved contacts. Also, EDD usually posts service alerts on their website if there are known phone issues, so check ca.gov/edd for any announcements. Stay safe out there!