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EDD denied my claim saying I 'abandoned' my job while I was on disability - can I appeal?

I'm beyond frustrated right now. I had to take 3 months of disability leave due to a back injury (got all the proper documentation from my doctor). When I tried to return to work, my employer told me my position had been filled and they terminated me. Now I applied for unemployment, and EDD just denied my claim saying I 'voluntarily abandoned' my job! The letter states I'm not eligible because I 'left work without good cause.' This is completely false - I was on MEDICAL LEAVE with documentation! I'm now 7 weeks without any income. Has anyone successfully appealed this kind of situation? Do I need a lawyer? And if I win the appeal, will I get backpay for all these weeks I've been waiting? I have rent due next week and I'm starting to panic.

my cousin works for edd she says always appeal bc like 40% of people win just bc the employer doesnt show up to the hearing lol

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That's actually really good to know! My employer is a small company so maybe they won't bother with the hearing. Thanks!

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I went through something similar when my employer terminated me after FMLA leave. The key thing that helped me win my appeal was organizing all my documentation chronologically and creating a simple timeline showing: 1) when I went on leave, 2) when I was medically cleared to return, 3) when I contacted my employer to return, and 4) when they terminated me. The judge really appreciated having everything laid out clearly. Also, if you have any witnesses (coworkers, supervisors who knew about your leave), mention them in your appeal paperwork. Even if they don't testify, it shows you have corroborating evidence. Don't give up - this is exactly the kind of case appeals are designed for!

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EDD scheduled eligibility interview claiming I quit my job but I'm still employed - what's going on?

I'm so confused and frustrated right now. EDD scheduled me for an eligibility interview next Thursday for apparently quitting my job at MedServe? The notice specifically mentioned 'voluntary quit' on the backside of the form. Here's the thing - I STILL WORK THERE! I'm on their part-time/on-call schedule, I have active login credentials for their employee portal, and I regularly check their internal job board for additional shifts. I never received any termination letter, and my supervisor confirmed yesterday that I'm still in their system as an active employee. I've been picking up fewer shifts lately because of seasonal slowdowns, which is why I filed for partial unemployment, but I never quit! Has anyone dealt with EDD making completely incorrect assumptions about your employment status? How do I prepare for this interview when the very premise of it is wrong?

Make sure you arrive early to your interview and have your EDD Customer Account Number ready. The eligibility interviewer will likely ask detailed questions about your work schedule over the past few months, so having a calendar or work schedule with you would be extremely helpful. Also, don't get defensive or frustrated during the interview (even though this situation is frustrating). Stay calm, stick to facts, and clearly explain that you remain employed but with reduced hours, which is precisely what partial unemployment benefits are designed for.

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Mei Chen

Author

Thank you for the advice. I tend to get flustered when I'm nervous so I'll practice explaining the situation calmly beforehand. The interview is by phone - do you know if they'll call exactly at the scheduled time or should I be ready early?

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They typically call within 15 minutes of your scheduled time, but I recommend being ready 30 minutes early just to be safe. If they call and you miss it, they'll usually try once more, but after that, you'd need to reschedule, which can delay your benefits. Also, make sure your phone will accept calls from unknown or blocked numbers, as EDD calls often appear this way.

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I went through something very similar with EDD last year! They flagged me for "job abandonment" when I was actually just working reduced hours due to my employer cutting shifts. Here's what really helped me prepare: 1. Get everything in writing from your employer - not just a verbal confirmation from your supervisor, but an actual letter on company letterhead stating you're still employed 2. Print out your recent pay stubs AND a statement showing your direct deposit setup is still active 3. Take screenshots of your employee portal showing your active status and any recent shift postings you've viewed 4. If you have any recent text messages or emails about picking up shifts, screenshot those too The key is proving continuous employment relationship, not just that you worked recently. During my interview, I emphasized that I never resigned, never received termination paperwork, and was still actively seeking additional hours through their internal system. The interviewer cleared the flag immediately once I showed all the documentation. Don't stress too much - this is actually a pretty routine mix-up with part-time/on-call workers, and they see it all the time. Just be prepared with your paperwork and you'll be fine!

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EDD false statement penalty weeks still showing after rep said they'd end - desperate for help

I'm at my wit's end trying to help my cousin navigate her penalty weeks situation with EDD. She was laid off in February and filed for unemployment right away. When her payments weren't coming through, she called EDD and discovered she had penalty weeks from a previous claim. The rep told her she had 27 total penalty weeks from before, had already served 18, and only needed to serve 2 more weeks (not the full 9 remaining) because there's apparently some kind of cap they can enforce. She was SPECIFICALLY told that after certifying for those 2 weeks, her payments would start processing normally. Well, she just certified today expecting to finally get paid, but her UI Online account still shows "False Statement Penalty Week" and no payment issued! She's completely devastated. She's been applying everywhere for 10+ weeks and keeps getting rejection letters (5 just this past week). She managed to get CalFresh approved, but that obviously doesn't help with rent, utilities, or the $4,200 in credit card debt she's racked up trying to survive. What should she do now? Could the rep have given her wrong information? Is there some additional form she needs to submit to get the penalty weeks officially cleared? Should she request another eligibility interview? I told her to call again tomorrow but with how hard it is to get through, I'm trying to help her prepare with the right questions or approach. Any advice from someone who's dealt with penalty weeks would be incredibly helpful!

Thank you for summarizing everything so clearly. I'll help her come up with a budget plan tonight and research emergency assistance options. It's going to be tough, but at least now we know what we're dealing with rather than having false hope based on incorrect information.

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I'm so sorry your cousin is going through this nightmare. I dealt with penalty weeks myself in 2023 and it was absolutely devastating financially. The misinformation from EDD reps is unfortunately very common - they seem to either not understand the penalty week system or just tell people what they think they want to hear. From my experience, here's what helped me survive the penalty weeks: 1. Apply for every assistance program possible - not just CalFresh but also utility assistance (LIHEAP), rental assistance through your county, and food banks 2. Look into gig work like DoorDash, Uber, or TaskRabbit for immediate income while still job searching 3. Contact local churches and community organizations - many have emergency funds for people in crisis 4. Check if her county has a 211 helpline (dial 2-1-1) for comprehensive resource information The penalty weeks are brutal but they do end eventually. I had to serve 8 weeks and it nearly broke me financially, but I got through it. Make sure she keeps detailed records of everything and continues certifying religiously. Once those penalty weeks are done, her payments should start automatically. Stay strong and don't let EDD's incompetence destroy your hope. There are resources out there to help bridge the gap.

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Need help reopening EDD claim - what to expect and any tips?

Hey everyone, I need to reopen my unemployment claim. Has anyone gone through this process recently? What should I expect? Any tips or advice would be really appreciated!

Has anyone had luck with the online chat feature? I've heard mixed things

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I tried it last week. Waited 2 hours to connect, then got disconnected ๐Ÿ™ƒ YMMV

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It worked for me! But I had a simple question. Might not be great for complex issues

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One thing that really helped me when I reopened my claim was having my social security card and ID ready for verification. They might ask you to upload photos of these documents. Also, if you had any part-time work or gig work since your last claim, make sure you report it accurately - even small amounts. The system flags inconsistencies and it can delay your approval. The whole process took about 10 days for me from start to finish. Hang in there!

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Can I get EDD benefits after my campus job ended due to graduation?

I just finished my last semester and my on-campus job ended because I'm graduating (walking in June but technically all classes are done). It was part regular student employment and part federal work-study. I've been working there consistently for 2 years, about 18-22 hours weekly during school and 30-35 hours during breaks. My supervisor said my position is only for enrolled students so I had to leave once finals were over. I don't officially receive my degree certificate until July and probably won't start my career job until August/September. Do I qualify for unemployment during this 2-3 month gap? I'm actively applying for full-time positions in my field but realistically know the hiring process takes time. I'm worried about covering rent and bills during this transition period. Has anyone successfully claimed EDD benefits after a campus job ended due to graduation? I've never filed for unemployment before and I'm completely lost about whether student employment even counts for EDD purposes. Thanks for any insight!

I just want to emphasize what was mentioned earlier about how you describe your separation. This is CRITICAL. Never say you "had to leave because you graduated." Always frame it as "the position ended" or "I was laid off because the position is only available to enrolled students." The difference seems subtle but it's extremely important for how EDD classifies your case. Also, when you file, you'll be asked about your availability for work. Make sure you indicate you're available for full-time work immediately. If you say you're only available part-time or have restrictions, that can disqualify you. Good luck! And let us know how it goes - your experience could help future students in the same situation.

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As someone who works in HR at a California university, I can add some insight here. Universities are required to pay into the UI system for student employees in most cases - the main exception being pure work-study positions funded entirely by federal dollars. Since you mentioned yours was part regular employment and part work-study, the university-funded portion should definitely have UI contributions. The "position termination due to program completion" language in your separation letter is actually really good for your case. We use similar language specifically because it indicates the separation was due to program requirements, not a voluntary quit. A few tips for your application: - Apply online ASAP since there's often a waiting week - Keep copies of everything (pay stubs, separation letter, job applications) - When asked about work availability, be clear you're seeking full-time employment now - Don't mention future job prospects unless specifically asked Even if initially denied, many students win on appeal with proper documentation. The fact that you have SDI deductions on your pay stubs is a strong indicator you should be eligible for the non-work-study portion of your wages.

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