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EDD is THE WORST at sending mail!!! I never got ANYTHING from them on time during my whole claim. Everything was always late or never came at all. I ended up just doing everything online because I couldn't trust their mail system. Did you try logging into UI Online??? That's where I got all my tax forms.
Just a heads-up for anyone dealing with this issue in the future: EDD makes 1099-G forms for unemployment benefits available by January 31st each year. You can access them immediately in your UI Online account rather than waiting for mail. If you need forms from previous years (like 2020-2023), they remain accessible in your account history. If you've changed addresses or no longer have UI Online access, you can request a duplicate 1099-G by calling 1-866-401-2849, but online access is much faster if you can get into your account. This applies to regular UI, disability, and PFL benefits.
Thank you everyone for all the advice! We've filed the appeal today and included all the specific information and regulations you suggested. We're also going to keep trying to call EDD directly. I'll update this thread if we get it resolved so it might help someone else dealing with the same issue.
My brother had almost the identical problem last year with his claim. The appeal process actually worked surprisingly well for him. The judge instantly recognized it as a technical issue when they saw the login timestamp data compared to the ID.me verification completion time. They backdated everything and he got all the benefits he was entitled to. Just make sure you gather ALL documentation showing your attempts to comply with deadlines.
That's really reassuring to hear! Did your brother have to wait for the full appeal hearing or did they resolve it earlier in the process?
mail applications take FOREVER now!! my neighbor tried calling edd for 3 weeks straight couldnt get thru either. she ended up just going in person to the edd office and they helped her right there. maybe try that?
Just to clarify an important point - most EDD offices don't process unemployment claims on-site anymore. While you can visit an America's Job Center of California location for help, they typically can only assist with accessing the online system. They can't expedite paper applications that are already in the system. Your best options are either: 1) File online if possible, 2) Successfully reach EDD by phone, or 3) Wait for processing. The current official processing time for paper applications is 3-6 weeks, though it can sometimes take longer.
I had the same issue back in November when I applied by mail. Waited and waited... then I realized I had certification forms in my mailbox that were about to be late! Turns out they processed my application but never sent me the confirmation letter. When I finally got through to someone they said sometimes the notification letters get lost. Have you checked your mailbox carefully? Maybe they already processed it but the letter got lost.
Oh! I never thought of that. I'll double check my mail more carefully. Is there any way to check my status without getting through on the phone? I don't have an online account yet.
If you don't have an online account, not really. That's the frustrating part. Oh wait, do you have your EDD Customer Account Number? It would be on any paperwork they might have sent. If you have that, you can create an online account even if you applied by mail initially. Worth checking all your mail!
KylieRose
UPDATE: I called the CUIAB number this morning (thanks for that tip!) and they told me my decision was actually mailed out last Friday! Should arrive by tomorrow. They couldn't tell me what the decision was, but at least I know it's on the way. Will update when I get it. Fingers crossed!
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Yuki Tanaka
•good luck!!! let us know what happens
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KylieRose
FINAL UPDATE: Got my decision letter today - I WON!! The judge reversed the EDD's determination and found I was eligible for benefits! The letter says EDD has to process this within 10 days. Such a huge relief after months of stress. For anyone else waiting - definitely call that CUIAB number to check status, and definitely keep certifying every two weeks even while you wait!
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Sasha Ivanov
•That's excellent news! Make sure to keep an eye on your UI Online account over the next week. You should see your certification status change from "Disqualified" to "Paid" as they process everything. Congrats on your successful appeal!
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Miguel Hernández
•congrats!!! gives me hope for mine
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