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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I finally got it working! Used a combination of everyone's advice - borrowed my sister's MacBook, used Safari in private browsing mode, cleared all cookies first, and tried at exactly 10:15am. The passcode finally went through! Now I'm caught up on my certifications. Thanks everyone for your help and suggestions!
Great to hear! You might want to set up alternate contact methods in your account now while you're in. Add both email and phone for recovery options to avoid this happening again. And document exactly what worked for you in case you need it in the future!
So glad you got it working! This thread is going to be super helpful for others dealing with the same issue. I've been putting off updating my recovery options for months - your experience is the push I needed to actually do it. It's crazy how many different workarounds people had to figure out for what should be a simple password reset. Definitely saving this post for future reference!
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Does anyone know if backdating affects your weekly benefit amount? I'm worried if I backdate, they might recalculate and give me less 😬
From what I understand, it shouldn't change your WBA. That's based on your earnings during the base period. But I'm not 100% sure, might wanna double check
@Keisha Johnson yes it can and you can end up owing edd
I actually went through the backdating process successfully about 6 months ago! Here's what worked for me: I had to backdate because I didn't realize I was eligible after being laid off (thought I had to wait longer). I called the EDD number every day at 8am sharp for like 2 weeks straight until I got through. The rep was actually really helpful and walked me through filling out the backdating request form. The key is having solid documentation - I had my layoff letter, emails showing I was looking for work during that period, and a letter from my doctor about some health issues that delayed me from filing initially. It took about 6 weeks to get approved, but I got all the back payments in one lump sum. Don't give up @Carmen Ortiz - it's definitely doable if you have legitimate reasons and stay persistent! 💪
This is super helpful! Thanks for sharing your experience @Giovanni Mancini. I'm dealing with a similar situation - got laid off but didn't know I could file right away. How detailed did you have to be in explaining your reasons? And did they ask for any additional proof after you submitted the initial form?
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UPDATE: The money just hit my card this morning! That was about 36 hours after the status changed to conditional payment. Such a relief! Thanks everyone for your help. Now I'm just wondering what happens next... should I expect an eligibility interview soon?
Great news! Yes, you'll likely get a notice about an eligibility interview in the next 2-4 weeks. Just keep an eye on your UI Online inbox and your mail. Continue certifying every two weeks as normal. The interview is usually just to verify the reason for your job separation and confirm the information on your application is accurate.
Perfect, thank you! I'll make sure to watch for that notice and be prepared for the interview.
Glad to hear your money came through! Just wanted to add that when you do get scheduled for the eligibility interview, don't stress too much about it. I had mine about 3 weeks after my conditional payment started. The interviewer was actually pretty understanding and just wanted to make sure I had a valid reason for leaving my job. They asked basic questions like "why did you leave your position" and "have you been looking for work." As long as you're honest and have your paperwork ready (like your separation notice or any emails from your employer), you should be fine. The whole thing took maybe 15 minutes. Good luck!
This is really helpful to know! I'm definitely feeling less anxious about the interview now. It sounds like as long as I'm prepared and honest, it should go smoothly. Thanks for sharing your experience - it's reassuring to hear it only took 15 minutes and the interviewer was understanding.
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To clarify the legal aspects here: you need to appeal the determination notice within 30 days. Once appealed, you'll eventually have a hearing with an Administrative Law Judge. For your specific situation, you need to focus on California UI Code 1253.3(b) which covers school employees. The key is proving you did NOT have "reasonable assurance" of returning to work in the same capacity. For your appeal and hearing preparation: 1. Gather any district communications showing uncertainty about reopening 2. Document any changes in your position, hours, or pay when schools eventually reopened 3. Get statements from supervisors if possible about the uncertainty during that period 4. Prepare a timeline showing how the COVID closure was different from normal breaks 5. Research any Department of Labor or EDD guidance specific to COVID school closures Finally, even if you lose the appeal, you can request a waiver of overpayment if repayment would cause financial hardship. You would need to complete DE 1446W form for that process.
Thank you for these specific points! I'll start working on this list right away. I never realized how complicated school employee unemployment rules were until now.
As someone who went through a similar situation with EDD, I want to emphasize what others have said - file that appeal IMMEDIATELY! Don't wait even one more day. The 30-day clock is ticking from when that determination notice was mailed. I'm a substitute teacher and faced the same "reasonable assurance" issue during COVID. What saved me was keeping detailed records of every communication from my district during that chaotic period. Look for emails where they used words like "tentative," "uncertain," "pending," or "subject to change" - these show there was NO reasonable assurance. Also, when schools did eventually reopen, did you return to the exact same position with the same hours and pay? If anything changed (fewer hours, different role, etc.), that's more evidence you didn't have reasonable assurance of returning to your specific job. One tip - when you file your appeal, be very specific about dates and include copies of any documentation you have. The more concrete evidence you can provide, the better your chances. Good luck - you can beat this!
Thank you so much for this advice! I'm filing the appeal today - you're absolutely right about not waiting. I actually did return to fewer hours when schools reopened, and my role was slightly different too. I never thought about how that proves there wasn't reasonable assurance of returning to the SAME position. This is really helpful evidence I can use. I'm feeling much more confident about fighting this now that I understand what specific documentation to look for.
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Thais Soares
I've been dealing with a similar issue where my weren't transferring to my automatically. After reading through this thread, I wanted to share that I finally got through to a Tier 2 rep last week. The key was being very specific about the technical nature of the problem when speaking with the Tier 1 rep - I mentioned that it was a "backend transfer issue" and that previous Tier 1 reps had already identified it but couldn't resolve it. The Tier 1 rep transferred me immediately without any pushback. The Tier 2 rep fixed everything within 10 minutes and I was paid within 2 days. Don't give up - persistence really does pay off with EDD!
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