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after i had my issues with the card I switched to direct deposit for all future payments!! SOO much better, the money shows up in my account 1-2 days after certification. Highly recommend doing this as soon as you get access to your account!!
100% agree with this. Direct deposit is much more reliable than the debit card system. You can set it up through your Money Network account once you get access. Just make sure you keep the card in a safe place even after switching to direct deposit - you may need the card number for account verification in the future.
I'm going through the exact same thing right now! Filed in December, got approved, can see payments in my UI Online account, but still no card after 4 weeks. It's so stressful watching the money just sit there while bills pile up. I called Money Network yesterday and they said my card was mailed 3 weeks ago but "sometimes mail takes longer than expected" - not very helpful! I'm seriously considering requesting a replacement at this point even though I'm worried the original might show up right after. This whole system is so broken, why can't they just do direct deposit from the start instead of forcing everyone to wait for these cards?
idk if this helps but I've heard some people have luck reaching out on Twitter. Might be worth a shot?
Hey Mateo, sorry to hear you're dealing with this mess. I went through something similar a few months ago. Here's what worked for me: I sent them a written request through the UI Online message center explaining that I missed the call and requesting a reschedule. Make sure to include your claim details and be polite but firm about needing the interview ASAP. Also, try calling the 2511 number (1-800-300-5616) around 8:02 AM - sometimes you can get through right after they open. In the meantime, keep certifying for benefits even though you're pending - you don't want to miss those deadlines. Hang in there, it's frustrating but most people do eventually get it sorted out!
One more thing - if EDD is claiming it was a voluntary quit without good cause, your son should specifically request the "Notice of Determination" form DE 1080CZ. This form will explain EXACTLY why they disqualified him. Sometimes they disqualify for reasons you wouldn't expect, and arguing the wrong point in an appeal can cause you to lose automatically. If he can't get through to request this form, that's another situation where the Claimyr service I mentioned can help. Being able to talk to an actual EDD representative makes a huge difference in understanding exactly what needs to be addressed in the appeal.
That's really helpful! He just checked and hasn't received that form yet. Is that something they mail, or would it be in his UI Online inbox?
It should be mailed, but sometimes it also appears in the UI Online inbox. If he doesn't receive it within 10 days of the disqualification showing online, he should definitely follow up. And remember, the 30-day appeal window starts from the MAIL DATE on that form, not from when the disqualification first appeared online!
I've been following this thread and wanted to add something important that hasn't been mentioned yet. Since your son is now in Nevada, he should also consider filing for unemployment benefits in Nevada while his California appeal is pending. Nevada has different eligibility requirements and might approve benefits even if California doesn't. Many people don't realize you can have claims in multiple states simultaneously if you've worked in different states within the base period. Nevada's system might view his situation more favorably, especially since he's now actively seeking work there. Also, make sure he keeps detailed records of EVERY conversation with EDD - dates, times, representative names, and what was discussed. This documentation can be crucial if his case goes to a higher level appeal. I learned this the hard way when I had to go through three levels of appeals a few years back. The interstate claim process can be confusing, but Nevada's unemployment office is generally more responsive than California's. Worth exploring as a backup plan while fighting the California decision.
Everyone's advice has been really helpful! I'm working on organizing my documentation today. One more question - will the hearing be in person or over the phone? My notice doesn't specifically say, just gives an address and time.
Your notice should specify whether it's in-person, phone, or video conference. Most are still being conducted by phone since the pandemic, but some offices have returned to in-person. If it gives a physical address without mentioning a phone/video option, it's likely in-person. You can call the Appeals office directly (not the main EDD line) to confirm - that number should be on your hearing notice and they're usually easier to reach than general EDD.
Good luck with your hearing! I went through something similar about 6 months ago - also sales job, also performance vs misconduct dispute. The key thing that helped me win was being able to show I was actively trying to improve. Do you have any emails where you asked your manager for additional training, requested different territory assignments, or discussed strategies to meet targets? Those really help demonstrate good faith effort. Also, if you have any documentation showing the 180% increase in targets was unreasonable (like industry standards, previous years' data, or other team members' struggles), bring that too. The judge in my case was very interested in whether the performance expectations were realistic. One tip: practice explaining the difference between "couldn't meet targets despite trying" vs "deliberately underperforming" - that distinction is crucial. You got this!
This is such great advice! I do have several emails where I asked for help and additional training. I also have one where I requested to shadow a top performer to learn better techniques. My manager even responded positively to some of these requests, which should help show I was genuinely trying to improve rather than just coasting. The 180% target increase is what really gets me - like how is that even realistic? I'll definitely look for any data I can find about industry benchmarks or our team's overall performance to bring to the hearing. Thanks for the encouragement - I'm feeling more confident about this now!
Harmony Love
good luck! hope he finds something soon
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Annabel Kimball
I'm in a similar situation right now and it's really scary! My benefits are ending next month and I'm terrified about what comes next. From what I've learned, those short work periods your husband did might not be enough for a new claim - you typically need to earn at least $1,300 in a single quarter. But definitely have him call EDD to get the exact calculation for his situation since every case is different. In the meantime, I'd suggest looking into emergency rental assistance programs through your county and food banks to help stretch your budget. Also, has he considered signing up with temp agencies? Even if it's not construction work, any income would help and could potentially build toward future UI eligibility. Hang in there - you're not alone in this struggle!
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