California Unemployment

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Glad you were able to resolve this! For future reference (and for others reading this thread): 1. Always check payment preferences immediately after reopening a claim 2. Update your address with both EDD AND Money Network separately 3. If your card expires, Money Network typically sends a replacement 30-45 days before expiration 4. You can request expedited shipping of a replacement card for a fee 5. Even with an expired card, the money in your account is still accessible once you get a valid card Most importantly, any time you have a gap in your claim and then return to UI, double-check all your settings as if you're starting fresh.

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Thank you so much for this detailed explanation! I'm going to save these instructions for future reference. This whole experience has been stressful but at least now I understand how the system works better.

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Just wanted to add my experience - I had this exact same issue last year! My Money Network card expired in December 2023 and I didn't realize it until my January payment went missing. Turns out they automatically sent a replacement card to my address on file, but I had moved and forgot to update it with Money Network (even though I updated it with EDD). The key thing I learned is that EDD and Money Network have separate address systems - you have to update both! Also, if you're waiting for a replacement card, you can actually transfer funds from your Money Network account to your bank account through their website or app once you get access again. Just thought this might help someone else avoid the stress I went through!

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Update us on how your appeal goes! The success rate is actually pretty decent for people who have good documentation and a legitimate case. Don't get discouraged by the formal language in the notices - they make everything sound very final and scary, but the appeal process exists for a reason and is used successfully by many claimants.

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I will definitely update! I've spent all day organizing my documents and screenshots. I found certification confirmations for most weeks and my pay stubs seem to match what I reported. I'm feeling a little more hopeful now, though still stressed. Thanks everyone for the support and advice!

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I went through something similar last year - got hit with a $5,400 overpayment notice that made me physically sick to my stomach. Like others have said, appeal IMMEDIATELY and don't panic. In my case, it turned out EDD had a glitch in their system that was double-counting some of my reported wages. Here's what saved me: I kept a simple Excel spreadsheet throughout my entire claim period tracking what I earned each week vs what I reported when certifying. When I appealed, I submitted this spreadsheet along with all my pay stubs and certification screenshots. The appeals judge could clearly see I had been reporting accurately. Also, definitely try to get through to an actual EDD rep before your appeal hearing if possible. Sometimes they can spot obvious errors in their system that caused the overpayment. Don't make any payments until you exhaust the appeal process - once you start paying, it's much harder to get that money back even if you win your appeal later. You've got this! The system is broken but the appeal process does work when you have good documentation.

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I was able to reach EDD yesterday after using the Claimyr service I mentioned above. The rep told me they're currently backlogged on processing claims from mass layoffs because they require additional verification from employers. So if you were part of a large layoff like you mentioned, that might be why you're stuck in pending. Definitely worth getting through to ask specifically about that.

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That's really helpful information and makes sense given my situation. I think I'll try Claimyr tomorrow if my morning call attempt doesn't work. At this point, I just need to talk to someone who can actually help before I miss another rent payment.

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I feel your pain! I went through something similar last year and finally got through using a combination of strategies. Here's what worked for me: 1) Download an auto-redial app on your phone so you don't have to manually keep calling, 2) Try calling the disability line at (800) 480-3287 and ask to be transferred to regular UI - sometimes they can help or the transfer gets you past the initial queue, 3) If you're really desperate, try calling your state senator's office too (not just assembly member) - they often have different EDD contacts. The mass layoff explanation makes total sense for why you're stuck. Don't give up - you WILL get through eventually!

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Quick tip: if you have a smartphone, download a scanner app. You can scan all your docs and save them as PDFs. Makes it way easier to keep track of everything and submit online if that's an option.

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Thats actually super helpful, thanks! Any app recommendations?

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I use Adobe Scan, its free and works great. But there are tons of options out there!

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Anyone else feel like they're playing a game of bureaucratic bingo? 😂 I swear, every time I think I'm done, BAM! Another form or document needed. At this point, I'm convinced they'll ask for a lock of my hair and my first-born child next.

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LOL for real tho. I'm about to send them my diary and a vial of blood just to cover all bases 🤣

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Bureaucratic bingo 💀 I'm stealing that phrase

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Thanks for updating us with the official answer from EDD! This is really helpful for future reference. It's good to know they confirmed that settlements for medical expenses and property damage don't need to be reported - only portions specifically designated as lost wages would count. This thread will be useful for others who find themselves in similar situations. Glad you were able to get through to them and get peace of mind!

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This thread has been incredibly informative! I'm currently dealing with a potential settlement from a workplace injury (not workers comp since it was a third-party liability issue) and was really worried about how it might affect my UI benefits. Reading through everyone's experiences and seeing the official confirmation from EDD really helps clarify things. It sounds like the key is whether any portion of the settlement is specifically designated as compensation for lost wages versus medical expenses, pain and suffering, or property damage. I'll definitely review my settlement documents carefully when they arrive and consider using that Claimyr service if I need to speak with an EDD rep directly. Thanks to everyone who shared their knowledge and experiences here - this kind of peer support is invaluable when dealing with these confusing situations!

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This is exactly the kind of situation where having clear guidance makes all the difference! Workplace injury settlements involving third-party liability can be especially tricky since they're not traditional workers comp. You're smart to wait and carefully review the settlement breakdown when it comes. From what I've learned reading this thread, the critical thing is looking for any language about "lost wages," "income replacement," or "loss of earnings" - those would be the red flags for reportable income. Everything else (medical bills, pain/suffering, etc.) should be in the clear. The Claimyr service that several people mentioned seems like a solid backup plan if you need official confirmation. It's amazing how much anxiety these situations can cause when you're already dealing with unemployment stress!

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