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I'm completely stuck and getting frustrated with this certification issue. My UI Online account shows my claim is active, but when I log in to certify for the past two weeks, the 'Certify for Benefits' button is greyed out and I can't click it! My benefit year isn't expired and I still have a balance showing. I was able to certify normally just 2 weeks ago, but now the system won't let me do anything. No messages or alerts explaining why. I've checked my inbox and there's nothing there about problems with my claim. Has anyone else run into this? Is the website glitching or is something wrong with my claim that I don't know about? Need to pay rent by the 5th so getting worried...
I'm gathering evidence for my unemployment claim after leaving a really toxic workplace. My question is about protecting my former coworkers who want to help. Several have sent me emails describing the hostile environment and management issues they experienced too. I'm worried that if I submit these emails to EDD as evidence, EDD might forward them to my ex-employer during the claim investigation, which could put my coworkers at risk. Does anyone know if EDD shares this kind of evidence directly with employers? Also, there are several negative reviews on Indeed that describe the same toxic environment I experienced. Would including screenshots of these anonymous reviews strengthen my case for good cause to quit? Or does EDD not consider anonymous reviews as valid evidence? I don't want to hurt anyone still working there, but I need to prove I had legitimate reasons to leave. Any advice would be greatly appreciated!
When I filed for good cause quit due to harassment, my attorney advised me to have coworkers submit declarations rather than using their emails directly. These were signed statements that described what they witnessed but weren't on company letterhead or from work accounts. This protected them while still providing evidence. For the Indeed reviews, they helped support my case as part of a pattern of workplace issues, but weren't considered primary evidence. What really helped was that I had documented my own experience thoroughly with dates, times, and descriptions of incidents. The key elements EDD looks for in good cause quit cases are: - Did you make reasonable efforts to preserve your employment? (Like reporting issues to HR) - Would a reasonable person feel compelled to quit under the same circumstances? - Do you have documentation supporting your claims? Focus on these elements in your claim submission.
Thank you for this thorough explanation! I did report several incidents to HR and have those emails. I also have text messages with my direct supervisor where I raised concerns. Based on everyone's advice, I think I'll use those as my primary evidence, then add the Indeed reviews as supporting material, and ask for declarations from willing coworkers as additional backup. I really appreciate everyone's help with this!
I had a similar situation when I quit due to workplace harassment. Here's what I learned from my experience and research: **Regarding coworker emails:** EDD doesn't automatically forward your evidence to employers, but during their investigation they may share the general nature of your allegations. If your emails contain specific details that could only come from certain people, your employer might be able to identify who provided the information. **Better approach for coworker support:** - Ask them to write brief, factual statements on personal letterhead/paper (not company email) - Focus on specific incidents they witnessed rather than opinions - They can use first name and last initial if they're concerned about identification - Have them date and sign the statements **On Indeed reviews:** These can be useful supporting evidence showing a pattern of workplace issues, but EDD gives much more weight to your own documented experiences. Include screenshots, but don't rely on them as your primary evidence. **Strongest evidence for your case:** - Your own emails to HR documenting complaints - Any written responses from management - Medical documentation if stress affected your health - Your personal documentation with dates/times of incidents The key is proving YOU had good cause to quit based on YOUR documented experience. Good luck with your claim!
Hi everyone! I just got accepted into a nursing program starting next month (so excited!!) but I'm still dealing with unemployment after being laid off from my medical assistant job. I'm worried about losing my benefits when school starts. Does anyone know if EDD allows you to collect unemployment while taking classes? Do I need special approval? My program is 4 days a week (Mon-Thurs) with clinical rotations on some weekends. I'm definitely still looking for part-time work and can accept jobs that fit around my class schedule. Do I need to report my school schedule when I certify? Will they automatically disqualify me? Any advice would be super helpful since I really need the benefits to survive while I'm training for a better career.
btw when u apply make sure u mention that nursing is on the states in-demand occupation list!!! my friend did that and got approved way faster than i did for my program
Just wanted to add that you should also check if your school has a financial aid office that can help with the CTB paperwork. When I applied for training benefits for my pharmacy tech program, the financial aid counselor had dealt with EDD before and knew exactly what documentation they needed. She even helped me word my application to emphasize how the program met EDD's requirements. Also, keep copies of EVERYTHING - your acceptance letter, course schedule, program curriculum, etc. EDD loves their paperwork trail. Good luck with nursing school - we need more healthcare workers!
Just got a notice in the mail saying I need to attend a virtual RESEA appointment with EDD (Reemployment Services and Eligibility Assessment). I'm freaking out a bit since I've been on unemployment for about 6 weeks and this is my first time dealing with this. The letter mentions bringing documentation but doesn't specify exactly what I need to have ready. Do I need to show proof of all my job applications? And what about that form they included - do I need to fill it out before the appointment or during? Has anyone gone through one of these recently? What should I expect? Will they try to disqualify me? I've been applying to jobs regularly but haven't kept the most organized records. Help!
Quick update: Had my RESEA appointment today and it went smooth! The interviewer was actually really helpful and not intimidating at all. She mainly wanted to make sure I understood the work search requirements and offered some resources for job hunting in my field. She did ask about specific jobs I'd applied to recently, so I'm glad I had that information ready. Thanks again for all the advice - it really helped me prepare and feel less anxious!
Congratulations on getting through your RESEA appointment successfully! It's always great to hear positive experiences since these appointments can seem really intimidating at first. Your preparation definitely paid off - having those specific job application details ready shows you were taking the process seriously. For anyone else reading this who has a RESEA appointment coming up, Sergio's experience is pretty typical. The key takeaways seem to be: fill out the form beforehand, have details of recent job applications ready (company names, positions, dates), and don't stress too much about it. Most interviewers really are there to help, not to trip you up. Thanks for sharing your update - it'll definitely help other people who are in the same situation you were in!
So I've been working at a frozen yogurt shop for almost 2 years (since March 2023) but the business was sold to new owners in January 2025. Since the ownership change, my hours have basically disappeared - I went from 25-30 hours weekly to ZERO in the last month. I've texted the new managers multiple times asking about my schedule but they just ignore me completely. I'm pretty sure this is constructive dismissal, right? My question is about filing for unemployment. I know there's some earnings requirement where you need to have made a certain amount in the base period. But I'm confused if the ownership change affects my eligibility since technically it's a "new employer" even though it's the same workplace? My earnings with the new owners are minimal since January (maybe $1,200 total) because they immediately started cutting my hours. Does EDD look at my entire work history for the last 18 months regardless of owner changes? Or am I screwed because the new owner is treating me like I don't exist? Anyone dealt with something similar?
my friend had almost the same thing happen at a smoothie place!! but she waitd too long to file and missed out on like 6 weeks of benefits they told her she could have got if she filed right away... dont wait!! file asap becuz they dont backdate claims anymore unless u have a really good reason
Just wanted to add - make sure you keep track of your job search efforts while your claim is pending! EDD requires you to apply for jobs and keep records even during the application process. Also, if you haven't already, try reaching out to your old managers/supervisors from before the ownership change - they might be willing to provide a reference or even a statement about how you were a good employee with consistent hours before the new owners took over. This could help if there's any dispute about your work history. The whole situation sucks but you definitely have a solid case for unemployment benefits!
Victoria Jones
This thread is such a lifesaver! I'm dealing with the exact same issue right now - my certify button has been greyed out for 3 days and I was starting to panic. @Sophia Nguyen thank you for sharing your whole experience and the resolution! It's absolutely ridiculous that EDD can put silent holds on accounts for quarterly reviews without any notification whatsoever. The fact that honestly reporting part-time income (which they literally require you to do!) triggers these automatic flags is just mind-blowing. I'm definitely going to try the Claimyr service that @Ava Kim recommended - spending days trying to get through their phone lines when you have bills due is pure torture. This whole situation really shows how desperately EDD's communication system needs an overhaul. It's 2025 and they still can't send a basic email saying "your account is under review"? Bookmarking this entire thread - it should be pinned as essential reading for anyone dealing with California unemployment!
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Kiara Fisherman
@Victoria Jones I hope you can get through to them soon! This whole thread has been eye-opening about how common this issue is. It s'honestly shocking that in 2025, a government agency can just freeze people s'benefits with zero communication. The stress of not knowing what s'wrong when you re'depending on those payments is really cruel. Definitely try the Claimyr service - it seems like the only reliable way to actually reach EDD when you re'in a time crunch. Good luck and please update us when you get it resolved!
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Kai Rivera
This thread is incredibly helpful - thank you everyone for sharing your experiences! I'm actually bookmarking this because I have a feeling I'll need these tips at some point. @Sophia Nguyen I'm so glad you got it resolved! The fact that EDD can silently flag accounts for quarterly reviews when you're doing exactly what they tell you to do (report part-time work honestly) is absolutely insane. No notification, no explanation, just a greyed out button and days of panic - it's like they designed the system to make people give up. The Claimyr recommendation from @Ava Kim sounds like a game changer for getting through their impossible phone lines. This whole situation really shows why EDD desperately needs to implement basic transparency - a simple automated email saying "your account is under review, please call us" would prevent so much unnecessary stress and confusion!
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