California Unemployment

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Does EDD call from unknown or blocked numbers? Need to verify if I missed them

I've been waiting for EDD to contact me about my eligibility interview for almost 3 weeks now. Today I realized I've been declining calls that show up as "Unknown Caller" or "No Caller ID" on my phone (I usually ignore these because of spam). Now I'm panicking thinking I might have missed my interview call! Does anyone know if EDD calls from unknown/blocked numbers? And if I did miss their call, what happens next? Will they disqualify me automatically or do they try again?

guys stop freaking out the OP! they usually try twice and send a notice that they tried to reach you. check ur inbox but don't panic yet. also answer unknown calls between 8am-5pm weekdays since thats when they call

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Beth Ford

Author

UPDATE: Just got a notification in my UI Online inbox today that my phone interview is scheduled for next Tuesday at 10:15am! They hadn't tried to call me yet after all. Thanks everyone for the advice - I'll be answering every unknown call that day and making sure my phone is fully charged!

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Excellent! One more tip: Be prepared 15 minutes before and after your scheduled time, as they sometimes call slightly earlier or later than the exact appointment time. Have a pen and paper ready to note the interviewer's name and any case numbers they provide.

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So glad you got your interview scheduled! Also make sure to have backup power for your phone - portable charger or stay plugged in during the call. EDD interviews can sometimes run longer than expected and you don't want your phone dying mid-conversation. That would be a nightmare to explain!

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EDD sent Money Network card but no approval letter - is this normal?

I'm super confused about my husband's EDD claim status. He filed for unemployment about 3 weeks ago after being laid off from his construction job. Yesterday, a Money Network debit card arrived in the mail, but we haven't received ANY notification saying his claim was actually approved. There's no balance on the card when we checked online. Is this normal? Do they send the cards out before approval? I'm worried something's wrong with his claim but don't want to get our hopes up if receiving the card means good news. Has anyone else experienced this weird situation? Should we be worried or is this just how EDD processes things now?

UPDATE: Just wanted to let everyone know that my husband's claim was finally approved! The letter came yesterday, almost exactly 4 weeks after he applied. The money was deposited to the Money Network card about 12 hours before we got the letter. Thanks everyone for your helpful advice and reassurance during this stressful time!

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That's great news! Thanks for updating us. Glad everything worked out!

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nice!! told u it would work out :

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Congratulations on getting approved! This is such a helpful thread for anyone going through the same confusion. I'm currently in week 2 of waiting after getting my Money Network card, so reading everyone's experiences here really helps calm the nerves. It's good to know that 4 weeks seems to be pretty typical for the whole process. Thanks for taking the time to update us with the good news!

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EDD lost check replacement - anyone know how long reissue process takes?

So frustrated right now! When checking my UI Online account yesterday, I noticed a payment from 3 weeks ago showing as 'paid' with a check number, but I NEVER received it in the mail. I've torn apart my apartment looking for it (thinking maybe it got mixed up with junk mail) but nothing. Called EDD this morning and waited 2+ hours only to speak with someone who basically read me a script saying I need to wait 10 business days before they can even start the reissue process?? Has anyone gone through this check reissue nightmare before? How long did it actually take to get your replacement check? I'm falling behind on rent and my landlord is getting impatient.

One more thing to keep in mind - if you're still certifying for benefits, make sure you switch to direct deposit or the EDD Money Network debit card for future payments if possible. Even if you get this check situation resolved, you don't want to risk having the same problem again with future payments. The debit card option is particularly reliable since you don't need to wait for mail delivery - the funds are loaded electronically as soon as payment is issued.

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I'm definitely going to switch to one of those options once I get this sorted out. Do you know if the Money Network card gets issued automatically if I select that option, or do I need to request it separately?

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If you select the Money Network card option in your UI Online account (under Payment Preferences), they'll automatically mail you a card if you don't already have one. It typically arrives within 7-10 business days. Once you have the card, all future payments will be loaded onto it automatically. You can also set up direct transfers from the card to your bank account through the Money Network mobile app.

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Hey, I feel your pain on this! I went through the exact same thing about 8 months ago. Here's what I learned from the experience: The 10 business day wait is unfortunately non-negotiable - they won't even look into it before then. BUT once that period is up, definitely try calling AND submitting the online request simultaneously. Sometimes one gets processed faster than the other. Also, if you're really in a bind with rent, see if your landlord will accept a letter from EDD confirming the lost payment situation. Some landlords are understanding about government benefit delays, especially if you can show documentation that payment was issued but lost through no fault of your own. One last tip - if you have any friends or family who can help tide you over, consider that route. The replacement process can be unpredictable, and having backup options for your rent situation will give you peace of mind while you wait for EDD to sort this out. Hang in there! The system is frustrating but you will get your money eventually.

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EDD says 'all benefits payable' used up but my benefit year isn't over - any options?

So frustrated right now! Just logged into my UI Online account and got hit with 'You have received all benefits payable to you at this time. You cannot file another California Unemployment Insurance claim until your current benefit year ends.' But my benefit year doesn't end until October 2025! I thought I had 26 weeks of benefits, but I've only collected about 14 weeks worth. I was laid off from my accounting job in March and really need these payments to cover rent. Has anyone else run into this message? Is there anything I can do, or am I just out of luck until October? My rent is $2,600 and I don't know how I'll manage without these payments. Should I call EDD or is this message basically final?

I'm so sorry you're going through this - the financial stress must be overwhelming. Based on what others have shared, it sounds like your benefits calculation is correct, but I wanted to mention a few additional resources that might help bridge the gap while you job search: 1. Contact your local Workforce Development Board - they sometimes have emergency assistance programs for unemployed workers 2. Check if your county has utility assistance programs to help reduce monthly expenses 3. Look into gig work or temp agencies for immediate income while searching for permanent employment 4. Some non-profits offer rent assistance specifically for people who've exhausted unemployment benefits Also, since you mentioned you're in accounting, consider reaching out to temp staffing agencies that specialize in finance/accounting roles - they often have short-term assignments that can provide income while you search for permanent positions. Hang in there!

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I'm new to this community but wanted to share some additional resources that might help while you're navigating this difficult situation. I see others have given great advice about the benefits calculation being correct based on your base period earnings. A few things that might be worth exploring: 1. Check with your local library - many offer free job search resources, resume help, and sometimes even have partnerships with career counselors or job placement services specifically for professionals 2. Look into COBRA subsidies or healthcare.gov plans if you're worried about medical expenses adding to your financial stress 3. Consider reaching out to your state assemblyperson's office - they sometimes have caseworkers who can help navigate state benefit programs or connect you with local resources you might not know about 4. Some churches and community organizations offer "professional networking" groups specifically for people in career transitions, even if you're not a member I know $2,600 rent is a huge burden right now. Have you been able to talk with your landlord about a temporary payment plan? Some are surprisingly understanding, especially if you can show you're actively job searching and have applied for assistance programs. The gap between now and October feels overwhelming, but combining temporary work opportunities with assistance programs really can help bridge it. Wishing you the best with your search!

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Welcome to the community! These are really comprehensive suggestions - thank you for taking the time to share them. The library resource tip is brilliant - I hadn't thought about that and there's a main branch just a few blocks from my apartment. I'll check what career services they offer. You're also right about talking to my landlord - I've been avoiding that conversation because I'm embarrassed about the situation, but it's probably better to be proactive rather than wait until I'm behind on payments. The idea about contacting my assemblyperson's office is interesting too - I didn't realize they had caseworkers who could help with this kind of thing. Really appreciate you taking the time to offer such thoughtful advice as a newcomer to the community!

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Trying to talk to a REAL PERSON at EDD - best numbers to call?

I've been trying to reach an actual human at EDD for over a week now. Every time I call, I either get disconnected or stuck in an endless loop of automated menus that never give me the option to speak with someone. My claim has been pending for 3 weeks, and I need to find out if there's anything missing or if they need additional information. Does anyone know the best number to call to reach a real person? Or any tricks to get through the automated system? I've tried calling at 8:01am, 10:30am, and 3:45pm with no luck. This is beyond frustrating, especially when my rent is due next week and I have no income coming in. Any help would be greatly appreciated!

Update question for the original poster - did any of these suggestions work for you? Were you able to get through to EDD?

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Yes! I finally got through yesterday using the 10:30am timing suggestion and the UI technical support line. It took about 45 minutes on hold, but I finally spoke with someone who fixed my pending status. Apparently there was an identity verification flag on my account that wasn't showing up in UI Online. Should be paid within 24-48 hours now. Thanks everyone for the help!

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That's awesome news @Samantha Johnson! So glad you finally got through and got it resolved. The identity verification flag issue is pretty common - I had the same thing happen to me a few months ago and it wasn't visible anywhere in the online portal either. It's frustrating that these issues aren't clearly displayed to claimants, but at least you're sorted now. Hopefully your payment comes through quickly! For anyone else still struggling, the UI technical support line (1-855-327-7057) really does seem to be the way to go based on multiple success stories here.

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