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Congrats on getting through! That's awesome that the rep was able to approve your documents right away. I'm dealing with the same issue - uploaded my address verification docs 12 days ago and still pending. Your success story gives me hope! I'm definitely going to try calling at 8:01am tomorrow. Did you have to provide any additional information when you spoke with them, or did they just look at what you'd already uploaded?
I'm in the exact same boat as you! Just hit the 2 week mark yesterday with my address verification stuck in pending. Reading through all these responses has been really eye-opening - I had no idea this was such a widespread issue right now. The fact that @90bdcb40b7b0 got it resolved immediately once she talked to someone gives me hope too. I'm definitely going to try the 8:01am call strategy tomorrow. Has anyone had success calling later in the day, or is early morning really the only way to get through? I work early shifts so the timing might be tricky for me.
I'm dealing with disqualified weeks too and it's been incredibly stressful! From what I've gathered reading everyone's experiences, it seems like the main causes are usually errors, work search issues, or employer disputes. The most important thing is to keep calling persistently - I know the wait times are horrible but it's really the only way to get real answers about why your weeks were disqualified. I've been trying the methods mentioned in those YouTube videos and they do seem to help get through faster. Also want to echo what others have said about continuing to for new weeks even while the disqualified ones are under review - don't let your go inactive! It's frustrating that we have to jump through so many hoops just to get basic information about our own claims, but hearing that people have successfully gotten their disqualified weeks reversed gives me hope. Hang in there everyone - we'll get through this!
@Isabella Brown Thank you for sharing your experience! I m'new to this community but unfortunately not new to issues. I just started dealing with disqualified weeks myself and reading through everyone s'stories here has been both reassuring and overwhelming. It s'frustrating that there seems to be so little transparency about why weeks get disqualified in the first place. I m'going to try the calling strategies mentioned here - the 8am Tuesday-Thursday approach sounds promising. Has anyone found that certain representatives are more helpful than others, or is it just luck of the draw? Also wondering if anyone has had success appealing disqualifications through the written appeal process versus just calling? I want to make sure I m'covering all my bases here.
I'm dealing with the same issue right now and it's been such a stressful experience! From what I've learned through this community and my own research, disqualified weeks can happen for several reasons - incorrect answers during certification, work search requirement issues, or problems with your employer's response to your claim. The most important advice I can give is to keep calling persistently, even though the wait times are brutal. I've been trying the methods shared in those YouTube videos and they do seem to help get through faster. Also, make sure to continue certifying for new weeks even while dealing with the disqualified ones - don't let your become inactive! I know it feels overwhelming, but reading everyone's success stories here gives me hope that these issues can be resolved. Has anyone had luck with the written appeal process, or is calling still the most effective approach?
@Salim Nasir I m'new here but unfortunately dealing with the same nightmare! Just wanted to add that I ve'had some success calling during lunch hours 12-1pm (when) call volume might be lower - managed to get through twice that way. From what I understand, the written appeal process can take months, so calling seems to be the faster route if you can actually reach someone. One thing I learned is to ask for a Tier "2 specialist" if the first representative can t'help - they apparently have more authority to review and reverse disqualifications. Also keeping detailed notes of every call with dates, rep names, and reference numbers has been helpful. This whole is so frustrating but seeing everyone s'persistence here is inspiring. We shouldn t'have to fight this hard just to get basic information about our own claims!
Good choice! That sounds like the most straightforward approach. Just wanted to add - since you're keeping documentation, make sure to save screenshots of your final certification where you select "returned to work full-time" and any confirmation pages. I've learned the hard way that having proof of what you submitted can be really helpful if EDD ever has questions later. Also, if your work-study hours change significantly during the semester and you find yourself working less than expected, you'll know you can potentially reopen your claim without filing a whole new application. Best of luck with school and the new job!
This is such great advice about keeping screenshots! I never thought about documenting the actual certification process itself. I've been so focused on keeping my pay stubs and work records but you're absolutely right that having proof of what I submitted to EDD could be crucial. Thanks for mentioning the possibility of reopening the claim too - that's actually really reassuring to know I wouldn't have to start completely over if my hours get cut later in the semester.
Just want to echo what others have said about properly documenting everything! I made the mistake of not keeping good records when I was dealing with EDD and work-study last year. One thing I'd add - when you do your final certification and select "returned to work full-time," you might get a follow-up question asking for your return-to-work date. I'd suggest using the date you started your work-study position, even though it's part-time. That keeps everything consistent with your story that you're no longer seeking unemployment benefits. Also, don't be surprised if you get a final notice in the mail confirming your claim status change - that's totally normal and actually good documentation to keep! Good luck with school and the new job!
I'm so glad you're getting encouragement from everyone here - it really does sound like you have a strong case for appeal! I wanted to add one more thing that might help: when you're preparing your documentation, try to create a clear timeline showing the progression from when your sister told you she was moving to when you were terminated. Something like: - Date sister gave notice she was moving - Dates you contacted daycares/babysitters - Dates you informed your employer about the situation - Dates of the absences that led to termination Having everything laid out chronologically really helps show that you were being proactive and responsible throughout the crisis, not just missing work without good reason. It demonstrates that this was a genuine emergency that unfolded quickly, not poor planning on your part. Also, if you have any text messages or emails from that time period showing your stress about the situation or your efforts to find solutions, include those too. They add a human element that can help the judge understand the impossible position you were in. You've got so much support here and it sounds like you're taking all the right steps. Don't let the system intimidate you - you deserve those benefits!
This timeline idea is perfect! I've been collecting all my documentation but hadn't thought about organizing it chronologically like that. You're so right that it shows I was being proactive rather than just irresponsible. I actually have a whole email chain with my boss from those few weeks where I was updating her almost daily about my childcare search and asking if there were any flexible options. Looking back at those emails now, I can see how desperate and stressed I was - hopefully the judge will see that too. Thank you for laying out such a clear roadmap for organizing everything. This community has been such a lifeline during all of this!
I work for a nonprofit that helps people navigate benefit appeals and I see cases like yours regularly. You definitely have grounds for a successful appeal! The key phrase you want to emphasize is "compelling personal circumstances" - which is exactly what a sudden childcare crisis represents. A few strategic points for your appeal: 1. Frame this as an emergency beyond your control, not a lifestyle choice 2. Highlight that $1800/month for daycare would likely exceed your take-home pay from that job 3. Show that abandoning your child wasn't a legal or safe option 4. Document your good faith efforts to preserve employment despite the crisis I'd also recommend calling 211 (the community resource hotline) to ask about free/low-cost legal clinics that help with unemployment appeals. Some areas have volunteer attorneys who specialize in these cases and can coach you through the hearing process. Your situation is exactly why the "good cause" exception exists. Don't let the initial denial discourage you - the appeal process has different reviewers who are typically more thorough in considering individual circumstances. Stay strong and fight this!
This is incredibly helpful advice, thank you so much! I hadn't heard about calling 211 for legal clinic resources - I'm definitely going to do that tomorrow. The way you framed it as "compelling personal circumstances" really resonates with me. You're absolutely right that $1800/month would have been more than half my take-home pay from that job, which made it completely unrealistic. I've been feeling so defeated by this whole process, but reading everyone's responses here is giving me the confidence to fight this properly. The fact that you work with these cases regularly and think I have good grounds for appeal means a lot. I'm going to use that phrase "compelling personal circumstances" in my appeal documentation.
Ryan Kim
Just to add some clarification: The message you received is a standard automated message that doesn't necessarily mean you qualify for an extension. As others have mentioned, most of the extension programs from 2020-2021 have ended. Your next steps should be: 1. Call EDD directly to inquire about your specific situation (using whatever method works to get through) 2. Ask specifically if your part-time work from last summer qualifies you for a new claim 3. If not, ask if there are any current extension programs you might qualify for 4. While waiting, apply for other assistance programs like CalFresh if needed The system won't automatically move you to an extension or new claim in most cases now - you need to be proactive.
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Liam O'Reilly
•Thank you so much! I'll try calling tomorrow morning first thing. I didn't realize I needed to be this proactive - the message really made it sound like they'd handle everything automatically. I appreciate all the advice!
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Rachel Tao
I'm going through something similar right now! Been waiting since mid-December for any word on an extension after exhausting my regular benefits. Like others mentioned, that automated message is really misleading - it makes it sound like they'll just automatically figure everything out for you, but clearly that's not happening. I've been hesitant to call because I know how brutal the wait times are, but reading everyone's responses here it's obvious I need to stop waiting around and actually contact them. Has anyone had luck getting through early in the morning? I'm wondering if there's a better time to call than others.
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Dylan Mitchell
•I've had the same experience with that misleading automated message! From what I've read online, the best times to call EDD are right when they open at 8 AM or later in the afternoon around 4-5 PM when call volume might be lower. Some people have success calling on Tuesdays and Wednesdays versus Mondays when everyone is trying to get through. I'm planning to try the early morning approach this week. Good luck to both of us - hopefully we can get some answers soon!
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