PFL Direct Deposit Delay: Second Payment MIA, Bills Looming - Help!

Ugh, I feel you. The waiting game is the worst 😫 I had to wait almost 3 weeks for my second payment to hit my account. It's like they forget we have bills to pay or something!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you checked your claim status online? Sometimes there's info there about payment delays or issues with your claim. Might save you some time (and sanity) before trying to call.

I'm in the same boat, OP. Direct deposit set up but no $$ in sight. This system is so broken, I swear. How are we supposed to survive when they can't even get their act together to pay us on time? 🤬

Okay, let me break this down for you based on my experience and what I've learned from others: • First, double-check that your direct deposit info is correct in the system. One wrong digit can cause major delays. • Typically, the first payment takes the longest. Subsequent payments should be faster, but there can still be hiccups. • If it's been more than 14 business days since your claim was approved, definitely follow up. • Use the online portal to check your claim status before calling. Sometimes there are notes about payment processing. • If you do need to call, try early morning or late afternoon on Wednesdays or Thursdays. Those tend to be less busy. • Keep a log of all your interactions, including dates and names of reps you speak with. • If you're really in a bind, contact your local state representative's office. They can sometimes expedite things. Hang in there, OP. The system is frustrating, but persistence usually pays off eventually.

lol welcome to the wonderful world of government efficiency 🤡 My advice? Prepare for the worst, hope for the best, and maybe start looking for loose change in your couch cushions

Has anyone tried contacting them through social media? I've heard some people have had luck getting responses that way.

@Caesar Grant, I totally get your stress! I'm dealing with the same thing right now - my second payment was supposed to hit last week and nothing. What really helped me was checking the "Payment History" section in the online portal first before calling. Sometimes there's a little note that explains what's going on (like "payment processing" or if they need additional documentation). Also, if you haven't already, make sure your bank didn't flag it as suspicious and put a hold on it. I had that happen with my first payment and didn't realize for days. My credit union held it because it was an "unusual large deposit" 🙄 Keep us posted on what you find out! We're all in this together.

@Caesar Grant I'm going through the exact same thing right now! My second PFL payment is about 8 days late and I'm starting to panic too. What I've learned from calling (after waiting 2+ hours on hold) is that sometimes there's a "processing lag" between when they say it's sent and when it actually hits your account. The rep told me to give it 3-5 more business days before panicking. One thing that might help while you wait - if you're really tight on bills, some utility companies and credit card companies will work with you if you call and explain you're waiting on a delayed government benefit payment. I got a 10-day extension on my electric bill just by being honest about the situation. Also, double-check that your direct deposit info matches EXACTLY what's on file with your bank - even something like "Street" vs "St" can cause delays. Hang in there! 💪