How to cancel inaccurate CA EDD SDI claim? Keeps redirecting to wrong dept!
I'm so frustrated with the California EDD State Disability Insurance (SDI) system. I've been trying to cancel my paid family leave plan because it was filed inaccurately, but I keep getting redirected to the wrong department. I've called the number (800) 480-3287 countless times, but I either can't get through or end up talking to someone who can't help. Has anyone else dealt with this? Any advice on how to actually reach someone who can assist with canceling an inaccurate claim?
26 comments


Tom Maxon
I found a way to solve canceling inaccurate EDD claim, watch this: https://www.youtube.com/watch?v=jypY-nMjRN0
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Ava Garcia
Ugh, I feel your pain. The EDD system is a nightmare to navigate. Have you tried calling right when they open? Sometimes that works for me.
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Dmitry Ivanov
•Yeah, I've tried that. No luck so far. It's like they're purposely making it difficult 🙄
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Miguel Silva
•Pro tip: call at 7:59am and start spamming the menu options. You might get through before the queue fills up!
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Zainab Ismail
•I've had better luck calling later in the day, like around 3pm. Less traffic then.
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Connor O'Neill
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM
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QuantumQuester
•Sounds too good to be true. Does it really work? How long did you have to wait?
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Connor O'Neill
•It really does work! I was skeptical at first too, but I got through in about 2 hours. Way better than spending all day calling myself.
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Yara Nassar
•$20 seems steep just to make a phone call. Is it worth it?
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Connor O'Neill
•For me, it was totally worth it. I wasted so much time trying to get through on my own. Time is money, you know?
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Keisha Williams
Have you tried reaching out to your local assembly member's office? They often have direct lines to EDD and can help expedite these issues.
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Paolo Ricci
omg the edd is such a joke 🤡 i've been trying to fix an issue for MONTHS and still no luck. good luck to you, we're all gonna need it lmao
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Amina Toure
•fr fr 💯 the whole system needs an overhaul
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Oliver Zimmermann
I've been in the same boat, trying to cancel an inaccurate claim. Here's what finally worked for me: 1. Document everything. Keep a log of all your calls, who you spoke to, and what was said. 2. Send a written request via certified mail. This creates a paper trail. 3. File a formal appeal. Even if it's not exactly what you need, it gets your case in front of someone. 4. Contact your state representative. They can often cut through the red tape. 5. If all else fails, consider seeking legal advice. Sometimes a lawyer's letter can get things moving. It's a frustrating process, but persistence is key. Don't give up!
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Dmitry Ivanov
•Thank you so much for this detailed advice! I'll definitely try these steps. Did you use a specific format for the written request?
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Oliver Zimmermann
•I just wrote a clear, concise letter explaining the situation and what I needed. Make sure to include your claim number and contact info. Good luck!
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CosmicCommander
have u tried the online portal? sometimes u can make changes there without calling
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Dmitry Ivanov
•I tried, but for some reason, it won't let me cancel through the portal. Says I need to speak to a representative 🙄
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Natasha Volkova
This is why we need to overhaul the entire unemployment system. It's not just you, it's broken for everyone. VOTE for representatives who prioritize fixing these issues!
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Javier Torres
•Preach! 🙌 The system is held together with duct tape and prayers at this point.
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Emma Davis
•Easier said than done. Politicians promise change but never deliver 🙄
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Malik Johnson
Hey, former EDD employee here. For canceling an inaccurate claim, you need to speak with the Claims Management department. When you call, immediately ask for a tier 2 specialist in Claims Management. Don't take no for an answer. If they say they can't transfer you, hang up and try again. It might take a few attempts, but this is the fastest way to get to the right person.
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Dmitry Ivanov
•This is incredibly helpful! Thank you so much for the insider info. I'll definitely try this approach.
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Isabella Ferreira
•MVP right here 👆 Thanks for sharing the secret sauce!
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Ravi Sharma
lol good luck. i struck out so many times i just gave up. maybe in 2025 theyll fix my claim 😂
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Ruby Garcia
I had a similar nightmare with EDD last year! What finally worked for me was sending a fax (yes, a fax in 2024 🙄) to their disability services department. The fax number is (916) 464-3180. Write a clear letter explaining that you need to cancel an inaccurate SDI claim, include your claim number, SSN, and contact info. I got a callback within 3 business days! It's old school but apparently their fax system actually works unlike their phone system.
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