CA EDD PFL: Got call from wrong dept (SDI), need to update info. Help!

I found a way to solve EDD PFL department contact issues, watch this: https://www.youtube.com/watch?v=C9Rl-Us6Rqc

Ugh, classic EDD mixup. I swear they do this on purpose to confuse us. Have you tried calling the PFL line directly? Sometimes you gotta be persistent and keep calling.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do to update your PFL info: 1. Call the PFL customer service number: 1-877-238-4373 2. Best times to call are early morning or late afternoon 3. Have your claim number ready 4. Be prepared to explain the mixup with SDI 5. Ask for a supervisor if the rep can't help If all else fails, you can try submitting a written request for update. Send it via certified mail to: Paid Family Leave P.O. Box 989315 West Sacramento, CA 95798-9315 Good luck!

lol welcome to the wonderful world of EDD. where nothing makes sense and the rules are made up 🤡

Have you tried reaching out to your local assembly member's office? They can sometimes help cut through the red tape.

Ive been dealing with EDD for months now. heres a pro tip: document EVERYTHING. Every call, every letter, every email. You never know when youll need that info.