Can't find my EDD customer account number for baby bonding PFL claim - where is it on the letter?

The EDD Customer Account Number (EDDCAN) should be on the top right corner of most correspondence from EDD. It's typically a 10-digit number starting with the first letter of your last name followed by 9 numbers. If you're looking at your claim approval letter for baby bonding, check the section that says "For Department Use" or sometimes it's labeled as "EDDCAN" directly. It's different from your claim ID or SSN.

same happened to me lol its usually on the top right of the letter

Is this for the SDI Online account setup or something else? Because when I did my baby bonding last year, I got SO confused about this exact thing! I kept looking for an 'account number' when actually what I needed was my EDD Customer Account Number (EDDCAN) which is different. Also, double check if you already have an account from pregnancy disability - they use the same account for both!!! I spent days trying to create a new account when I already had one from my disability claim before the baby was born. The system doesn't tell you this clearly which is SO FRUSTRATING!!

my sister just had a baby and went through this whole process. she said the account number should be right after where it says EDDCAN on your letter. congratulations on your baby btw!

Just to provide some additional clarification: Your EDD Customer Account Number (EDDCAN) is what you need for creating or accessing your SDI Online account. It's the 10-digit identifier (letter + 9 numbers) on your claim documents. This is different from: - Your Claim ID (which is just for that specific claim) - Your Social Security Number - Your welcome letter confirmation number The EDDCAN is used for all your EDD claims, so keep it somewhere safe for future reference. For your baby bonding claim, you'll use this same account to certify for benefits every two weeks and check your payment status. Make sure you're also checking your physical mail and EDD inbox regularly, as they often send time-sensitive notices requiring action.

If you're still having trouble finding your EDD account number or setting up your online access, try calling the EDD directly. I know getting through to them can be a nightmare - I spent 3 days trying to reach someone when I had issues with my baby bonding claim transition. I finally used a service called Claimyr (claimyr.com) that got me connected to an EDD rep in about 20 minutes instead of spending hours redialing. They have a video showing how it works: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5. It really helped me get my account issues sorted quickly when I was desperate for answers about my claim status.

i think i saw someone else posting about this last week. they said something about the number is on the notice of computation form specifically? maybe check that one if you have it

The EDD is THE WORST at making anything clear!!!! When I did my baby bonding claim back in January they sent me THREE different letters with THREE different numbers and NOWHERE did it clearly say which one to use for the online account. I ended up trying all of them until one worked. Their system is designed to make us fail I swear.

One more thing to note about your EDD Customer Account Number: you'll need this for all future interactions with EDD, not just your current baby bonding claim. If you ever need to file for disability, unemployment, or another PFL claim in the future, you'll use the same EDDCAN. I recommend storing it somewhere secure but accessible, like in a password manager or in your important documents file. And since you mentioned this is your first time filing for baby bonding, make sure you understand that the 8 weeks of PFL can be used all at once or split up (intermittently) within the first 12 months of your child's birth. You'll need to specify this on your claim form, and if you choose intermittent leave, you'll need to provide a schedule of your planned leave dates.

Just wanted to add that if you're having trouble locating your EDDCAN on the paperwork, sometimes it helps to look for it under different names. I've seen it labeled as "Customer Account Number," "EDD Account Number," or just "Account Number" on different forms. Also, if you have the EDD mobile app, once you do find your EDDCAN and get logged in, it's way easier to use than the website for checking your claim status and payment info. The app actually works pretty well compared to their terrible website! Good luck with your baby bonding claim - it's such a wonderful benefit to have that time with your little one.

I went through this exact same confusion when I filed for baby bonding PFL last year! The EDD paperwork is so overwhelming, especially when you're already dealing with a new baby. Just wanted to echo what others have said - the EDDCAN is usually in the top right corner of your correspondence, and it's that 10-digit number starting with a letter. One thing that helped me was taking a photo of that number and saving it in my phone since you'll need it multiple times throughout the process. Also, don't stress too much about the online account setup - once you get past that initial hurdle, the rest of the process is much more straightforward. Congrats on your new little one!

I had this exact same issue when I filed for my baby bonding claim a few months ago! The EDD Customer Account Number is definitely confusing to find at first. Like others mentioned, it's usually in the top right corner of your letters, but I also want to add that if you received multiple pieces of mail from EDD, check ALL of them because sometimes the EDDCAN is more prominent on one letter than another. I found mine clearest on the "Notice of Computation" letter rather than the initial approval letter. Also, pro tip: once you find it and get your SDI Online account set up, bookmark that login page because the EDD website is a maze and finding the login again can be just as frustrating! Hope this helps and congratulations on your new baby!