California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in the same boat. Been waiting 12 weeks for them to fix a "system error". The whole thing is a clown show 🤡

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12 weeks?! That's insane. How are you surviving?

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Barely. Had to borrow money from family. This system is broken af

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I went through something similar last year! Turned out my claim got flagged for "suspicious activity" even though everything was legitimate. What finally worked for me was submitting a written request for escalation through their online portal AND faxing the same request to their appeals department. Having it in writing seemed to get more attention than just calling. Also, if you haven't already, check if there's a "pending issues" section in your account - sometimes there are hidden requirements you need to complete that aren't obvious. Keep fighting for what you're owed!

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Thank you for sharing your experience! That's really helpful to know about the written requests. I'm definitely going to try the fax approach - I hadn't thought of that. Quick question: do you remember how long it took to hear back after you submitted the written escalation request? I'm trying to set realistic expectations for myself while I wait for this mess to get sorted out.

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@Lydia Bailey This is such valuable advice! I never thought about faxing - that s'old school but might actually work better than digital submissions. Did you have to provide any specific documentation when you submitted your escalation request, or was it mainly just explaining the situation? Also wondering if you had to follow up multiple times or if they responded after the first submission.

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I'm going through something similar right now! Filed my PFL claim for baby bonding on January 14th and still showing "pending" status. It's so stressful when you're counting on that income, especially with all the new baby expenses. Reading through everyone's experiences here is actually making me feel a bit better - sounds like the delays are unfortunately normal right now but most people do eventually get their payments with full backpay. @Natasha Petrova thanks for the insider info about the system updates causing bottlenecks. Really helps to understand what's actually happening behind the scenes instead of just wondering if I did something wrong with my application! I think I'm going to try calling them next week if I don't see any movement. The Claimyr suggestion sounds promising too if I can't get through the regular way.

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Welcome to the waiting game club! I filed mine on January 20th so I'm a few days behind you but in the same boat. It's definitely reassuring to see that most people here eventually got their payments, even if it took longer than expected. The system update explanation from @Natasha Petrova really helps explain why we re'all experiencing these delays right now. Fingers crossed we both see some movement in our accounts soon!

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I'm in week 4 of waiting for my PFL baby bonding claim (filed Jan 3rd) and this thread has been so helpful! It's frustrating that the "10 business days" on their website is basically meaningless, but at least now I know I'm not alone. The explanation about the system update in December really puts things in perspective. My biggest concern is that my wife's pregnancy disability payments stopped right on schedule when she returned to work, so we have zero income coming in right now. We thought the transition would be seamless but clearly that was naive! Has anyone had success getting their claim expedited due to financial hardship? I saw @Emma Davis mentioned explaining the financial situation to the agent helped speed things up. Might be worth a shot when I call this week.

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I'm so sorry you're dealing with this nightmare - it's absolutely infuriating that new parents have to go through this stress when they should be focusing on their babies. I'm a new mom too and had a similar experience with EDD delays, though not quite as severe as yours. What helped me was actually contacting my state assembly member's office (you can find yours at findyourrep.legislature.ca.gov). They have constituent services that can intervene with EDD on your behalf. I sent them an email explaining my situation with my claim number and timeline, and within 3 business days an EDD supervisor called me directly and resolved the issue. My payments started flowing within a week after that. It's ridiculous that we have to escalate to elected officials to get basic benefits we've paid into, but sometimes that's what it takes to cut through the bureaucratic mess. Also, document everything - dates you called, reference numbers, what you were told - it helps when you're explaining the situation to your assembly member's office.

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This is incredibly helpful advice - I never even thought about contacting my assembly member's office! I've been so focused on trying to get through to EDD directly that I didn't realize there were other options. Going to look up my representative today and send them an email with all my documentation. It's absolutely ridiculous that we have to escalate this high just to get benefits we've already paid for, but if it works I'm willing to try anything at this point. Thank you for sharing this - hopefully it will help other struggling parents in this thread too!

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I'm going through the exact same thing and it's absolutely maddening! Filed my pregnancy disability claim 3 months ago, had my baby 5 weeks ago, and still haven't received a single payment. What makes it worse is that I can see in my online account that they've been "processing" my claim for over 2 months now with zero updates or communication about what's causing the delay. I've burned through all my savings and we're now relying on credit cards just to buy groceries and baby supplies. The stress is overwhelming when you're already dealing with postpartum recovery and a newborn. Reading through these comments, it sounds like contacting your assembly member might be the way to go - I'm definitely going to try that next. It's absolutely criminal that a system designed to support families during one of the most vulnerable times in our lives is this broken. Hang in there everyone, and thank you for sharing your experiences - at least we know we're not alone in this nightmare!

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I'm so sorry you're dealing with this too - it's heartbreaking how many of us new parents are going through the same financial nightmare with EDD right now. The fact that they can just leave our claims in "processing" limbo for months with zero communication is absolutely unacceptable. I'm definitely going to follow the advice about contacting my assembly member's office too - it seems like that's been the most effective solution based on what others have shared here. We shouldn't have to escalate to elected officials just to get basic benefits we've paid into our entire working lives, but if that's what it takes then so be it. Thank you for sharing your story - knowing that others are fighting the same battle makes me feel less alone in this mess. Hoping we all get our payments soon and can focus on what really matters - our babies!

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I'm going through this nightmare too! Just hit the 6-week mark waiting for my DE2504RE to process and I'm starting to panic. Reading everyone's experiences here is both helpful and terrifying - knowing I'm not alone but also seeing some people wait 4+ months is just insane. I've been calling every day for the past two weeks with no luck getting through. The system is clearly broken when people have to pay third-party services just to reach a human being! I'm going to try that early morning calling strategy tomorrow and also look into those Facebook groups Lucy mentioned. The worst part is not knowing if there's actually a problem with my application or if it's just sitting in some digital pile. I submitted everything online and double-checked all the forms, but who knows? Has anyone had any luck with the "Contact EDD" feature on their website? I submitted an inquiry there last week but haven't heard back yet. At this point I'm willing to try anything. This financial stress on top of family care responsibilities is just overwhelming. 😔 Thanks for starting this thread Connor - it's good to know we're all fighting this together!

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I totally feel your pain @StarStrider! 6 weeks is absolutely ridiculous and the anxiety of not knowing what's happening is the worst part. I'm in a similar boat and this whole thread has been a lifesaver - at least we know we're not going crazy and this really is as broken as it feels. Definitely try that early morning calling strategy, and I'm going to check out those Facebook groups too. It's honestly disgusting that we have to become part-time detectives just to get benefits we've already paid into. The "Contact EDD" website thing seems hit or miss from what I've read elsewhere, but it's worth a shot since you're already waiting anyway. Hang in there - we'll get through this mess eventually! 🙏

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I'm in week 8 of waiting for my DE2504RE to process and honestly this thread is giving me some hope that I'm not alone in this mess! The financial stress is unreal - I'm caring for my sick father and we're burning through savings fast. I wanted to share something that might help others: I finally got through yesterday using the early morning calling strategy (called at 8:01am sharp) and found out my claim was stuck because they needed additional verification of my employment. The crazy thing is they never sent me any notice about this! The rep was able to tell me exactly what documents to upload and said it should move forward within 2 weeks now. So my advice: KEEP CALLING. I know it's exhausting but that one successful call revealed an issue that could have delayed me for months. Also, when you do get through, ask specifically if there are any pending requirements or missing documents - don't just ask about status. To everyone still waiting: I see you, this system is absolutely broken, but don't give up. We've got each other's backs in this fight! 💪

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Hey OP, any updates? Did you manage to get through or find your claim?

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This exact thing happened to my sister a few months ago! Her claim completely disappeared from the portal like it never existed. She was panicking because she needed that money for her newborn's medical expenses. After about 2 weeks of calling daily (literally setting timers to call every 15 minutes), she finally got through to someone who told her it was a "system migration issue" and her claim was still being processed, just not visible online. It magically reappeared a week later with backpay included. Hang in there - the claim is probably still in the system somewhere, just hidden due to their terrible website glitches. Keep calling and don't give up! 💪

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This gives me so much hope! I'm dealing with the same disappearing claim issue right now and was starting to think I'd never see that money. Did your sister have to provide any additional documentation when her claim reappeared, or did it just process normally from there? I'm on day 5 of calling every chance I get 😅

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