California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with the exact same issue right now - filed 3 weeks ago and still radio silence! It's so stressful when you're counting on that money. From reading all these responses, it sounds like the early morning calling strategy is key. I'm definitely going to try the 8am sharp approach tomorrow. Also thinking about reaching out to my assemblymember's office like Aisha suggested - that's brilliant advice I never would have thought of! Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess πŸ˜…

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Dmitry Ivanov

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I'm in the exact same situation! Filed almost 3 weeks ago and nothing. It's so frustrating when you're depending on this income. I've been hesitant to call because I know the wait times are brutal, but after reading everyone's advice here I'm convinced that's the only way. Going to set my alarm for 7:55am tomorrow and try the early morning strategy. The assemblymember tip is genius too - never occurred to me that they might have direct lines to EDD. Thanks for posting this, it's oddly comforting to know we're all struggling with the same broken system together 🀝

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Noah Irving

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Just went through this same nightmare! Filed my PFL application 6 weeks ago and it felt like screaming into the void. Here's what finally worked for me: I called the disability insurance number (not the main EDD line) at exactly 8:00 AM - seems like they have separate staff handling PFL claims and the wait times are slightly better. Also, if you have any medical documentation that wasn't crystal clear the first time, consider resubmitting it via fax AND online. Sometimes one method gets processed faster than the other. I know it's super anxiety-inducing when you need that money, but hang in there - once it goes through, they do backpay to your original filing date. Sending good vibes that you hear back soon! 🀞

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Just want to echo what everyone else is saying - you're asking all the right questions! I went through this process last year and the key things that saved me stress were: 1) Getting my SDI Online account set up early (like others mentioned, the verification takes time) 2) Having my doctor pre-fill their portion of the DE2501 at my 37-week appointment 3) Filing the disability claim literally the day after my last day of work (May 1st in your case) One thing I didn't see mentioned yet - make sure you understand your employer's policy on using accrued vacation/sick time during your leave. Some employers require you to exhaust paid time off first, others let you save it for when you return. This can affect your benefit amounts and timing. Also, don't worry too much about the "gap" between your last paycheck and when benefits start. EDD disability benefits are retroactive to your first day of disability, so you won't actually lose money - you just might have to wait a bit for that first payment. The whole system really is needlessly complicated, but thousands of women go through this every month and it does work out! You're being so proactive by asking these questions now. πŸ€—

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This is incredibly helpful information! I hadn't even thought about the vacation/sick time policy - I'll definitely need to check with HR about that. The point about benefits being retroactive is such a relief too, I was really worried about that gap period. It's amazing how much clearer this all seems when people break it down step by step instead of just handing you a stack of forms! @af00013caca2 sounds like you're in really good hands with all this advice from everyone who's been through it. Thank you all for being so supportive - this community is a lifesaver for us first-time moms! πŸ™

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Callum Savage

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I'm also navigating this for the first time and feeling so overwhelmed! Reading through everyone's advice has been incredibly helpful. I'm due in about 8 weeks and my HR department basically just handed me a folder and said "figure it out" πŸ˜… A few questions based on what I'm seeing here: 1) For the SDI Online account - do I need any specific information from my employer to set it up, or can I do it with just my personal info? 2) When you say "pre-fill" the doctor portion - do they actually complete everything except the dates, or just fill out their contact info? 3) Has anyone had experience with employers who offer short-term disability insurance through a private company instead of EDD? My HR mentioned something about that but I'm not sure if it changes the process. This whole thread has made me feel so much less alone in this confusion. It's wild that such an important benefit system is so hard to navigate! Thank you all for sharing your experiences - it's giving me hope that I can actually get through this without a complete meltdown! 🀞

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Ingrid Larsson

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I'm in the same boat, OP. Filed 6 weeks ago and crickets. This wait is killing me. How are we supposed to take care of our families without income? The system is broken af 😀

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Carlos Mendoza

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Preach! πŸ™Œ It's like they forget we have bills to pay and mouths to feed. The stress is unreal.

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Ingrid Larsson

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For real. I'm about ready to camp outside their office until someone helps me lmao

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GalacticGuru

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I'm going through this exact same thing right now! Filed my PFL claim 5 weeks ago and still nothing. The waiting is so stressful when you're already dealing with family stuff. I've been trying to call but can never get through - the line is always busy or I get disconnected after waiting forever. Has anyone had luck calling at specific times of day? Maybe early morning or late afternoon? I'm willing to try anything at this point. The online portal is useless too - just says "processing" with no timeline. Really appreciate everyone sharing their experiences here, at least I know I'm not alone in this mess!

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NebulaNomad

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I feel you on this! I just joined this community because I'm dealing with the exact same nightmare. Filed my claim 7 weeks ago and it's like it disappeared into a black hole. I've tried calling at different times - 8am seems to be slightly better than later in the day, but "slightly better" still means 3+ hours on hold before getting disconnected 😩 The "processing" status is such a joke too. Like, what are they actually processing for 2 months?? Really hoping some of the advice in this thread works because I'm running out of patience (and money). Thanks for sharing - misery loves company I guess!

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Andre Laurent

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@GalacticGuru @NebulaNomad I'm in week 4 of waiting myself and this thread is giving me both hope and anxiety lol. The 8am tip is helpful - I've been trying random times but sounds like early morning might be the sweet spot. Has anyone tried the state rep route that @Dmitri Volkov mentioned? I m'seriously considering it at this point. Also wondering if there s'a pattern to which types of claims get processed faster? Like maybe certain reasons for leave or certain demographics? Probably overthinking it but when you re'stuck in limbo for weeks you start analyzing everything πŸ˜…

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NebulaNomad

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Good luck with your appointment Friday! One more tip - if your doctor seems hesitant about the partial disability certification, you can mention that California specifically allows for "part-time work" while on SDI as long as your earnings don't exceed your weekly benefit amount. Some doctors worry they're committing fraud by certifying someone as disabled who's still working, but partial SDI is totally legitimate and designed exactly for situations like yours. Also, don't forget to ask about backdating your claim - you might be able to recover some of those unpaid hours from recent weeks if your doctor can certify that your condition required reduced hours during that period.

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This is really great advice about mentioning the legitimacy of partial work while on SDI to doctors! I had no idea about potentially backdating the claim either - that could make such a huge difference financially. @Grace Johnson definitely ask about that backdating option when you talk to the EDD rep through Claimyr. Even getting a few weeks of back benefits could help with all those unpaid hours you ve'been dealing with. Fingers crossed everything works out smoothly!

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Dylan Evans

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I went through almost the exact same situation with my rheumatoid arthritis last year! The confusion between FMLA job protection and actual wage replacement benefits is SO common - I think employers sometimes don't explain it clearly because they save money when we don't claim what we're entitled to. One thing that really helped me was keeping a detailed log of every hour I missed due to my condition for about a month before applying. When I met with my doctor, I could show them exactly how many hours per week I was losing and they understood better why I needed the partial SDI certification. Also, when you get the DE2501 form, there's a specific section where your doctor needs to check "part-time work" or "reduced schedule" - make sure they don't accidentally check "no work capability" which would put you on full disability instead of partial. That mistake cost me an extra 3 weeks of processing time! Hope your appointment goes well Friday - you've got this! πŸ’ͺ

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CONTACT YOUR STATE REPRESENTATIVE!!! They have liaisons who can escalate your case. It's literally their job to help constituents with stuff like this.

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πŸ’― this. My assemblyman's office got my issue resolved in a week after months of nothing.

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I'm going through the exact same thing! Filed my PFL claim on 8/20 and it's been radio silence ever since. Really frustrating because I need this money to take care of my newborn. I tried the early morning calling strategy that @Gianna Scott mentioned but still haven't gotten through. Thinking about trying the social media route next. Thanks everyone for the suggestions - at least I know I'm not alone in this mess!

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Gael Robinson

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Hey @Anderson Prospero! Sorry to hear you're dealing with the same nightmare. It's so stressful when you have a newborn and need that financial support. I'd definitely try hitting up EDD on Twitter/Facebook like @Nolan Carter suggested - seems to have worked for @Natalia Stone. Also, the state representative route that @Selena Bautista mentioned sounds promising based on @Mohamed Anderson s success. Hang'in there, we ll get through'this bureaucratic mess eventually! 🍼πŸ’ͺ

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