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@Caesar Grant, I totally get your stress! I'm dealing with the same thing right now - my second payment was supposed to hit last week and nothing. What really helped me was checking the "Payment History" section in the online portal first before calling. Sometimes there's a little note that explains what's going on (like "payment processing" or if they need additional documentation). Also, if you haven't already, make sure your bank didn't flag it as suspicious and put a hold on it. I had that happen with my first payment and didn't realize for days. My credit union held it because it was an "unusual large deposit" 🙄 Keep us posted on what you find out! We're all in this together.
@Ravi Kapoor This is super helpful advice! I didn t'even think about the bank potentially holding the payment. Definitely going to call my bank first thing tomorrow to check if there are any holds or flags on my account. The payment history tip is great too - I ve'been so focused on just checking my balance that I forgot to actually dig into the portal details. Thanks for the practical suggestions!
@Caesar Grant I'm going through the exact same thing right now! My second PFL payment is about 8 days late and I'm starting to panic too. What I've learned from calling (after waiting 2+ hours on hold) is that sometimes there's a "processing lag" between when they say it's sent and when it actually hits your account. The rep told me to give it 3-5 more business days before panicking. One thing that might help while you wait - if you're really tight on bills, some utility companies and credit card companies will work with you if you call and explain you're waiting on a delayed government benefit payment. I got a 10-day extension on my electric bill just by being honest about the situation. Also, double-check that your direct deposit info matches EXACTLY what's on file with your bank - even something like "Street" vs "St" can cause delays. Hang in there! 💪
I've heard rumors that they're updating the entire system soon. Might be why things are extra glitchy lately. Hang in there!
I've been dealing with similar login issues for weeks now! What finally worked for me was using an incognito/private browsing window and making sure JavaScript was enabled. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily - they sometimes interfere with the site's functionality. The EDD website is notoriously finicky with certain browser settings. Good luck getting it sorted out!
I'm so sorry you're dealing with this nightmare! The EDD system has been absolutely brutal lately. Here's what I'd suggest based on my own experience: 1. Try calling the main number (1-877-238-4373) but press 1-2-1 instead of going through the usual menu - sometimes this gets you to a different queue 2. If you have a smartphone, try using the callback feature on their website instead of staying on hold 3. Document EVERYTHING - take screenshots of your portal showing the missing claim, keep records of every call attempt 4. File a complaint with your state senator's office - they have dedicated EDD liaisons who can actually get things moving The disappearing claim thing happened to my sister too, and it turned out there was some kind of "technical error" on their end that they only discovered when a supervisor looked into it. Don't submit any more claims until you get this sorted out though - multiple claims can cause even more delays. You've got this! The system is broken but you'll get through eventually. Keep us posted on how it goes! 🤞
This is such comprehensive advice, thank you! I especially like the tip about trying 1-2-1 instead of the regular menu - I never would have thought to try that. And you're absolutely right about not submitting more claims, I was worried I might have made things worse by doing that second one. I'm going to start with documenting everything and then try that phone trick tomorrow morning. Really appreciate you taking the time to write all this out - it's so helpful to know there are people who've been through this and made it out the other side! 🙏
This is such a frustrating situation, but you're definitely not alone! I went through something similar a few months ago where my claim just vanished overnight. What ended up working for me was calling the technical support line early in the morning (around 7:55 AM before they officially open) - sometimes you can get through right when they start taking calls. Also, make sure to check if your claim might have been moved to a "pending review" status that doesn't show up in the main portal view. Sometimes there are backend issues that cause claims to get temporarily hidden. Keep trying the Assembly member route too - they really do have pull with EDD. Document everything with timestamps and don't give up! The system is definitely broken but persistence usually pays off eventually. Sending you good vibes that you get this resolved soon! 🤞
This is really encouraging to hear! I never thought about calling right before they officially open - that's such a smart strategy. And the "pending review" status thing makes total sense, there could definitely be backend issues causing this mess. I'm going to try that early morning call tomorrow and also dig deeper into the portal to see if there's any hidden status info. Thanks for the reminder about persistence too - it's easy to get discouraged when you're stressed about bills, but you're right that keeping at it usually works eventually. Really appreciate the good vibes! 💪
Hey @Keisha Johnson, I went through something similar last year. Here's what finally worked for me: 1) Keep detailed records of when you filed and any confirmation numbers, 2) Try the "Contact EDD" form on their website - sometimes that gets faster responses than calling, 3) If you have access to a fax machine, try faxing your inquiry directly to your local office. Also, don't panic if it takes a few weeks - the system is just really backed up right now. You'll get through this! 💪
@Natasha Kuznetsova this is super helpful! I m'going through the same issue right now and had no idea about the Contact EDD form - definitely going to try that. Quick question - do you remember roughly how long it took from when you submitted the form until you heard back? Also, did you end up having to provide any additional documentation when they finally processed your claim?
I had this exact same issue a few months ago and it was so stressful! What ended up working for me was a combination of things: First, I called the tech support line (not the regular claims line) at 1-800-300-5616 - they can sometimes see technical issues that are preventing your claim from showing up online. Also, try logging out completely and clearing your browser cache/cookies, then log back in. Sometimes it's just a website glitch. If it's been more than 10 business days since you filed, definitely start calling the main line early in the morning (like 8:01 AM) or try the callback option if available. Don't give up - I know it's frustrating but your claim is probably in the system, just not displaying properly online. Keep us posted on how it goes!
Aisha Khan
Just to clarify the process a bit more since there's some confusion in the responses: 1. You CAN file your new disability claim before your PFL ends (and should) 2. In the new claim, make sure to indicate it's for a postpartum condition related to your previous pregnancy 3. Your benefit amount should be the same as your original disability claim 4. They'll use the same EDD debit card you already have 5. Make sure your doctor clearly documents that this is a continuation of care for a pregnancy-related condition Also, keep in mind that you're entitled to reasonable accommodations when you do return to work under both CFRA and FEHA if you're still experiencing postpartum complications.
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NebulaNova
•This is all correct. One more tip: Make a copy of EVERYTHING before you submit it. My doctor's certification got "lost" during processing and I had to resubmit it, which delayed my claim by 10 days.
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Jasmine Hancock
I went through this exact transition 6 months ago! Here's what worked for me: I filed my new SDI claim online 3 days before my PFL ended. The key is making sure your doctor clearly states on the DE2501 that this is a postpartum complication continuing from your pregnancy. I also wrote a brief note in the "additional information" section explaining I was transitioning from baby bonding PFL back to disability for ongoing postpartum issues. My payments continued seamlessly with only a 1-day gap. Don't stress too much - this transition is more common than you think and EDD has a process for it. The most important thing is filing BEFORE your PFL ends!
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