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When I went through this transition from pregnancy disability to baby bonding last year, I found it helpful to reference specific EDD publications during my calls. If you mention Form DE2501FP and specifically say you're filing a "Paid Family Leave claim to bond with your new child following a pregnancy-related disability claim," the representatives usually understand better what you need. The rep who told you that you need to exhaust Medi-Cal was completely confused - possibly thinking about State Disability Insurance (SDI) and private disability insurance coordination, which is a different thing entirely. Keep trying and be very specific about what you're requesting.
Quick update question - have you been able to reach another representative yet? Did they correct this misinformation?
Yes! Finally got through today and spoke with someone who knew exactly what they were doing. You were right - the first rep was completely confused. My PFL claim is now being processed correctly. She said it should take 7-10 days to see the first payment. Thank you all for your help and validation that I wasn't crazy!
One more thing to note - make sure you're regularly checking both your physical mail and your online portal. EDD often sends notices through only one method, not both. If they need additional information regarding Part C, they might mail you a request without posting it to your online account. This happens frequently with baby bonding claims where the care recipient is a minor child.
UPDATE: I finally got through to EDD today using the Claimyr service that someone recommended here (definitely worth it after trying to call on my own for days). The agent confirmed they received my Part C form but said it was missing my son's birthdate in section 2. I'm uploading the corrected form now and she said to expect processing within 5-7 business days. Thanks everyone for your help and suggestions! What a relief to finally get an answer.
Quick update on California unemployment eligibility for this situation: As of 2025, EDD has actually been more lenient about commute-related quits, especially for parents returning from leave. The 2024 policy update clarified that a "substantial change in working conditions" includes significant increases in commute time/distance that create undue hardship for parents of young children. The current guideline is that a commute increase of 30+ minutes each way can potentially qualify as good cause for voluntary separation, particularly when childcare is involved. Your 5-minute to 45-minute/2-hour change certainly meets this threshold. Make sure to specify on your application that this was a "employer-initiated substantial change in working conditions" rather than just selecting "quit.
Has anyone actually calculated what this would cost her? Let's do the math: - $25 Uber each way = $50/day - Babysitting for 12 hours at even just $15/hr = $180/day - Total daily cost: $230 Assuming you make $25/hr (which is good pay), that's $200/day before taxes. You'd literally be PAYING to go to work! Even with bus transportation: - Bus fare (let's say $5 each way) = $10/day - Babysitting for 12 hours at $15/hr = $180/day - Total daily cost: $190 This is clearly an untenable situation. Document everything, but don't feel guilty about quitting. No reasonable person would expect someone to work under these conditions.
Ravi Kapoor
Just make sure you're continuing to certify on time even if you mail it in!! My friend didn't certify for a couple weeks while trying to fix her account issue and they closed her whole claim! Had to start the process all over again. The EDD system is SO unforgiving about deadlines.
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Malik Thomas
•omg yes this happened to my cousin too!! the worst part is they don't even tell u when they close it, u just stop getting paid and then have 2 call and wait forever to find out why
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Isabella Oliveira
One more important thing I forgot to mention - when mailing certifications, make sure you use black or blue ink (not pencil), sign the form, and mail it to the correct processing center listed on your paperwork. Different claim types go to different addresses. Also, keep certifying every two weeks regardless of whether you've received payment for previous periods. Missing a certification period can cause significant delays even with a valid reason.
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Emma Wilson
•Thank you for these additional details! I'll make sure to use blue ink and verify the correct mailing address. We'll definitely keep up with the bi-weekly certifications even while sorting out the account issues.
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