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lol welcome to the wonderful world of california bureaucracy 😂 where everything's made up and the timelines don't matter
Has anyone tried reaching out to their local representative? I've heard sometimes they can help push things through.
Maxwell St. Laurent
I've had success using their online portal to check my claim status. Have you tried that? Sometimes it's more up-to-date than what the phone reps can tell you anyway.
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Sayid Hassan
•I tried, but it just says 'pending' and has for weeks. That's why I've been trying to call and get more info.
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Maxwell St. Laurent
•Ah, gotcha. Yeah, 'pending' is EDD speak for 'we have no clue what's going on' 🙃
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PaulineW
Here's what worked for me: 1. Call early in the morning, like 7:55am 2. Use the comma trick to auto-input your selections (look it up) 3. If you get a message saying they're too busy, hang up and try again 4. Repeat until you get in the queue 5. Once in the queue, DO NOT HANG UP no matter how long it takes It took me about 20 tries but I finally got through. Good luck!
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Chris Elmeda
•What's the comma trick? Can you explain?
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PaulineW
•@profile21 Sure! You add commas and pauses to your phone number so it automatically enters your selections. Like 18003005616,1,,,,,,,,,,,,,2,1. Each comma is a 2-second pause. You'll have to play around with it to get the timing right for the specific menu options you need.
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