SDI claim update: Received wage info letter from EDD, what's next? Tips for contacting CA EDD?

To answer your original question, dealing with the EDD can indeed be frustrating due to the overwhelming volume of claims and inquiries they are handling. The process typically involves verifying wage information, calculating benefits, and receiving payment notifications. While waiting, be proactive by certifying for benefits as required, even if payments have not started. If you're having trouble getting through to an agent, tools like Claimyr can be useful, although they incur a fee. However, consider exploring free options like calling at non-peak hours, using online contact forms, or even trying social media. Be sure to maintain thorough records of all communications and attempts to contact EDD. While services like Claimyr can offer quicker solutions, balancing cost and necessity is important. Ultimately, patience and persistence are key as you navigate the system.

Welcome to the club, buddy. EDD's a maze these days. Did you check your online account? Sometimes they update there before sending snail mail.

Have you tried faxing them? I know it sounds old school, but I heard it can sometimes get faster responses.

Ugh, the waiting game with EDD is the worst. I filed 2 months ago and still waiting on my first payment. Hang in there!

Pro tip: document EVERYTHING. Every call, every letter, every online update. You never know when you'll need to prove you've been trying to resolve issues. CYA always!

Anyone else feel like we're all in the same boat, just trying to stay afloat in this sea of bureaucracy? 🚢

Okay, let me break this down for you: 1. Wage info letter is normal. They're just confirming your earnings. 2. Next steps: - They'll calculate your benefit amount - You'll get another letter with your weekly benefit amount - Start certifying for benefits (do this even if you haven't been paid yet!) 3. Tips for contacting EDD: - Call right when they open (8 AM) - Use the online contact form - Try different phone numbers (some work better than others) 4. Be patient. The system is overwhelmed, but they'll get to you eventually. 5. Keep all your documents and keep a log of your attempts to contact them. It might come in handy later. Hope this helps! Let me know if you have any other questions.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Thanks everyone for the advice and commiseration. Guess I'll keep waiting and try some of these tips. Fingers crossed 🤞

lol good luck getting anyone on the phone. I've been trying for weeks. It's like trying to win the lottery 🎰