EDD disability appeal update discrepancy - what to do when info doesn't match?
I filed an appeal with EDD for my disability claim and I'm trying to get updates. The problem is, what they told me doesn't match up with what I actually got. Has anyone else dealt with this? It's so frustrating when you can't get a straight answer. I'm not sure what to do next or how to resolve this discrepancy. Any advice would be appreciated!
41 comments


Kara Yoshida
I've been in the same boat, OP. It's like trying to nail jello to a wall sometimes. Keep pushing and don't let them give you the runaround. You got this! 💪
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Philip Cowan
•Great analogy! It really feels that way sometimes. Persistence is key.
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Caesar Grant
Has anyone else noticed that the info on the EDD website is often outdated? I swear they never update that thing. Maybe that's why there's such a disconnect between what they say and what actually happens.
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Lena Schultz
•Omg yes! I thought I was going crazy. The last update on mine was from like 3 months ago but I know things have changed since then.
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Gemma Andrews
•Its almost like they dont want us to have accurate information 🙄
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Pedro Sawyer
•It really is frustrating when official sources aren't reliable. They should prioritize keeping their information current.
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Cynthia Love
Have you considered that there might be a mistake in your initial application? I had a similar issue and it turned out I had accidentally put the wrong date for something. Might be worth double-checking all your info.
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Darren Brooks
•That's a good point. Sometimes it's the small errors that cause the biggest headaches. Double-check everything just to be sure.
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Dana Doyle
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Liam Duke
•Wait, what? You actually paid money to get through to EDD? That seems kinda sketchy...
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Dana Doyle
•I know it sounds weird, but I was desperate after trying for weeks. It actually worked and saved me so much time and frustration. Worth every penny imo.
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Manny Lark
•How long did you have to wait once the call was transferred to you?
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Dana Doyle
•Only about 30 seconds! It was amazing compared to the hours I spent trying to get through before.
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Rita Jacobs
•I'm glad it worked for you, but I would be cautious about relying on third-party services, especially ones that charge fees. Make sure to read reviews before trying.
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Amun-Ra Azra
Ugh, I feel your pain. I had a similar issue last year. It took forever, but I finally got it sorted out. Here's what worked for me: 1. Document everything. Keep a log of all your calls, emails, and what was said. 2. Be persistent. Call them regularly (I know, it's a pain). 3. Ask for a supervisor if you're not getting anywhere with the regular staff. 4. Consider reaching out to your local state representative. Sometimes they can help push things along. 5. Double-check all your paperwork to make sure there weren't any errors on your end. Don't give up! It's frustrating, but you'll get there eventually.
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Angel Campbell
•Thanks for the detailed advice! I've been keeping records, but I hadn't thought about contacting my state rep. That's a great idea. How long did it take you to get everything resolved?
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Amun-Ra Azra
•It took about 2 months from when I started being really persistent. The state rep thing definitely helped speed things up tho. Hang in there!
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Summer Green
•This is solid advice. I'd add one more thing: if you can, try to get everything in writing. It's easier to reference later and can be helpful if you need to escalate the issue.
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Gael Robinson
•I second that! Written documentation is crucial. It's much harder for them to dispute something when it's right there in black and white.
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Khalid Howes
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get basic info about our claims? the system is broken af 😤
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Angel Campbell
•You're definitely not alone. It's so frustrating!
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Ben Cooper
•Preach! 🙌 We need some serious reform in how these government agencies operate.
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Naila Gordon
•Absolutely, it's exhausting. I've had to deal with similar issues and it's shocking how convoluted the process can be.
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Payton Black
Welcome to the club, buddy. EDD's communication is about as clear as mud. I've been dealing with this nonsense for months now. Have you tried calling them directly? Good luck getting through tho 🙄
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Harold Oh
•Right? And when you do get through, you get conflicting info half the time. It's like a bad game of telephone.
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Mae Bennett
Hey OP, sorry youre dealing with this. Quick question - did you receive any written communication from them? Like a letter or email? Those are usually more reliable than what you hear on the phone.
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Angel Campbell
•I got a letter a while back, but it doesn't match what they told me on the phone recently. That's part of why I'm so confused.
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Mae Bennett
•Ah, I see. That's tough. In that case, I'd definitely try to get something in writing about the most recent info they gave you. It'll help if you need to appeal or follow up later.
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Beatrice Marshall
•Getting something in writing is crucial. It provides a reference point if there are conflicting messages later.
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Melina Haruko
tldr; EDD is a mess, water is wet, sky is blue. 🤷♂️ But seriously, hope you get it sorted out OP. We're all in this struggle together.
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Dallas Villalobos
•A concise summary if I've ever seen one! Good luck, OP!
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Rosie Harper
guys i think were all missing the bigger picture here... has anyone tried bribing the edd with cookies? 🍪🤔 jk jk... unless?
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Elliott luviBorBatman
•Lol, if only it were that easy! 😂 But for real, this situation sucks.
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Demi Hall
•Bruh, I'd send them a whole bakery if it meant getting my claim sorted 😭
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Mateusius Townsend
•If only cookies could solve bureaucratic issues! But humor aside, we really do need more efficient communication from EDD.
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Edward McBride
Have you tried using the online portal? Sometimes it's more up-to-date than what the phone reps tell you. Just a thought!
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Darcy Moore
•The portal can be helpful, but I've found it can also be buggy. Still worth checking out though!
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Reina Salazar
I understand how difficult dealing with EDD can be. One thing that worked for me was using Claimyr to reach an EDD representative. While it's a paid service, it significantly reduced my wait times. However, it's always good to weigh the benefits against the costs and consider if it's worth the expenditure in your situation. Claimyr does offer a solution, but it is important to verify the legitimacy of third-party services and read user reviews. Also, relying solely on them might not be sustainable for everyone. Keep your official communications documented and consider additional routes like contacting local government representatives for assistance. Stay persistent and good luck!
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Saanvi Krishnaswami
•Thanks for the balanced perspective! It's good to know there are options, even if they do cost.
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Demi Lagos
•I appreciate the insight. I was skeptical about Claimyr but might give it a try.
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Miguel Diaz
I'm going through something similar right now and it's absolutely maddening! What I've learned is to always ask for confirmation numbers or reference numbers whenever you talk to someone on the phone. Also, try to get the rep's name and ID number if possible. When there are discrepancies, I've found it helps to specifically mention "according to my records from [date] with representative [name], you told me X, but now I'm hearing Y - can you help me understand why there's a difference?" Sometimes this approach gets them to actually look deeper into your file instead of just giving you a generic response. Hang in there - the squeaky wheel gets the grease with EDD!
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