EDD SDI Claim Issues: Can't Reach an Agent - Any Tips?
Has anyone else had issues with EDD SDI claims recently? I've been trying to get through to an agent for days now. Every time I call, I'm put on hold forever or the call just drops. It's so frustrating! I need to check on the status of my claim and I can't seem to get any answers. Anyone have any tips or tricks for actually reaching a human being at EDD?
20 comments
Tom Maxon
I found a way to solve EDD SDI claim contact issues, watch this: https://www.youtube.com/watch?v=GE9EHN78LPs
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Andre Dupont
Ugh, I feel your pain! I've been dealing with the same issue for weeks now. It's like they don't want us to actually get our benefits 🙄
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Zoe Papadakis
Seriously! It's almost like they're purposely making it difficult. I've heard rumors that they're understaffed, but come on...
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ThunderBolt7
I know right?? I've been trying to get through for a month now. It's ridiculous!
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Andre Dupont
A month?! That's insane. I wonder if there's any way to file a complaint about this. It can't be legal to make it this hard to access our benefits.
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Jamal Edwards
I actually found a method that works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Mei Chen
Wow, that sounds too good to be true. Have you actually tried it yourself? How long did it take?
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Jamal Edwards
Yeah, I was skeptical at first too, but I gave it a shot out of desperation. It took about 2 hours, but I actually got to talk to someone! Totally worth the $20 imo.
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Liam O'Sullivan
Idk man, paying to access a government service we're entitled to feels wrong. But I guess if it works... 🤷♂️
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Jamal Edwards
I get that, but think about how much time and frustration it saves. Plus, if you're waiting on benefits, that $20 could be worth it to get things moving.
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Amara Okonkwo
Here's what I've learned after dealing with EDD for months: 1. Best times to call are right when they open or an hour before closing. 2. If you get a real person, ask for a direct extension or callback number. 3. Be persistent! Sometimes it takes 20+ calls to get through. 4. Check your online account regularly for updates. 5. If all else fails, contact your local state representative. They can sometimes help push things along. Hope this helps someone! We're all in the same boat here. 💪
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Giovanni Marino
This is gold! Thanks for sharing your experience. I'm gonna try calling first thing tomorrow morning.
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Fatima Al-Sayed
Great advice! I never thought about contacting my state rep. Has anyone here actually tried that?
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Amara Okonkwo
Yep, I have! It took about a week, but their office was able to get someone from EDD to call me back. Definitely worth a shot if you're really stuck.
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Dylan Hughes
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get our benefits? The system is broken af 😤
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NightOwl42
Has anyone tried faxing their documents instead of mailing them? I heard it might be faster but idk if that's just an urban legend lol
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Sofia Rodriguez
Faxing? What year is it, 1995? 🤣 But for real, I've heard mixed things. Might be worth a shot if you're desperate.
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NightOwl42
Lmao I know right? But at this point I'm willing to try smoke signals if it'll get me my benefits faster 😂
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Dmitry Ivanov
Pro tip: if you have a complex case, try asking for a tier 2 specialist when you finally get through. They're usually more knowledgeable and can actually make decisions on claims.
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Ava Thompson
This! 👆 A tier 2 specialist literally saved my sanity (and my claim) last month.
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