Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Hey @Diego Mendoza! I just went through this exact same situation a few weeks ago and can totally relate to your confusion. That DE 2593 form is seriously poorly worded! I was receiving payments from a private disability policy I've had for years (completely separate from any employer benefits) and was stressing about that employer wages question too. After reading through all the amazing advice in this thread, I decided to go with what seems to be the consensus approach: 1. Answered "No" to the employer wages question since it's genuinely not coming from my employer 2. In the additional comments section, I wrote something like: "Receiving monthly disability benefits from private insurance policy [Policy #XXXXX] with [Insurance Company Name]. This is NOT employer-provided coverage - I am the policy owner and pay all premiums independently. Monthly amount: $XXX." 3. I also attached a copy of my policy summary showing I'm the policyholder Just wanted to add my voice to all the success stories here - everything went smoothly with no follow-up questions or issues! EDD processed my form without any problems. The key really is just being super clear that it's YOUR private policy, not employer-sponsored benefits. Don't overthink it too much - you're asking all the right questions and clearly want to do things correctly, which is exactly the right approach. Based on everyone's experiences here, transparency and good documentation are your best friends. You've got this! 💪
@Liam O'Sullivan thank you so much for sharing your recent experience! It's incredibly helpful to hear from someone who just went through this exact process successfully. I've been reading through all these responses and feeling so much more confident about handling my situation. Your step-by-step approach is perfect - especially including the policy summary as documentation. It's such a relief to know that so many people have navigated this successfully just by being transparent and clear about the source of payments. I was honestly overthinking this whole thing, but everyone here has made it clear that EDD really just wants honesty and good documentation. Thanks for the encouragement - this community has been absolutely amazing! 😊
I'm in a really similar situation and this whole thread has been incredibly reassuring! I've been paying into a private disability policy for about 3 years now, and when I saw that employer wages question on the DE 2593 form, I honestly had no idea what to do. Reading everyone's experiences here has been such a lifesaver - it's clear that the key is transparency and making sure EDD understands that your payments are from YOUR private policy, not employer-provided benefits. The consensus approach of answering "No" to the employer wages question but then providing detailed explanation in the comments section makes total sense. I'm definitely going to follow the documentation advice too - getting an official letter from my insurance company and including my policy declaration page. It's amazing how many people have successfully navigated this exact situation just by being clear and thorough. @Diego Mendoza - thank you for starting this discussion! You've helped so many of us who were struggling with the same confusion. It's honestly incredible how supportive this community is - turning what felt like an impossible bureaucratic puzzle into something totally manageable with real advice from people who've actually been there. We've all got this! 🙏
Join the conversation
I just discovered this thread and I'm so grateful! I've been struggling with my SDI claim for the past 6 weeks - it's been pending since mid-February after a car accident left me unable to work. I've called dozens of times using the regular approach and never gotten through to a human. Reading through everyone's experiences here, especially Jamal's success story, has given me the first real hope I've felt in weeks. I'm definitely going to try the 8:01am Wednesday call with the 1-7-1-4 menu sequence and saying "payment status" instead of "claim questions." The financial pressure has been crushing - I'm behind on rent and my savings are completely depleted. But seeing how many people have successfully resolved their issues using these specific strategies gives me confidence that there's light at the end of this tunnel. Thank you all for sharing such detailed, actionable advice. I'll make sure to report back with my results to help the next person who finds themselves in this frustrating situation!
Daniel, I'm so sorry to hear about your car accident and the financial stress you're dealing with - 6 weeks is way too long to be waiting for benefits, especially when you're already dealing with the physical and emotional recovery from an accident. It's heartbreaking that you're behind on rent because of these delays. This thread really has been a beacon of hope for so many of us who felt completely lost in the system. The strategies shared here, particularly the 8:01am Wednesday timing with the 1-7-1-4 sequence, seem to be genuinely effective based on multiple success stories. Six weeks definitely suggests there's a specific issue holding up your claim that needs human intervention to resolve. When you do get through, make sure to ask specifically what's causing the delay and what documentation they need. Car accident claims sometimes get flagged for additional review, but once you reach the right person, these issues are usually fixable relatively quickly. I'm rooting for you to get through tomorrow and finally get some answers! Please come back and update us - your success story could be the motivation someone else needs who's in a similar desperate situation.
Daniel, I'm so sorry you're going through this - 6 weeks is absolutely unacceptable, especially when you're dealing with recovery from a car accident and financial hardship. I just want to add that car accident-related disability claims sometimes get held up due to coordination with insurance or workers' comp issues, even if your accident wasn't work-related. When you do get through using the 8:01am Wednesday strategy with 1-7-1-4, make sure to ask specifically if there are any third-party liability questions flagging your claim. Sometimes EDD wants to verify that you're not also receiving settlement money or other benefits that might affect your SDI eligibility. Having all your accident documentation ready (police report number, medical records, insurance info) could help speed up the resolution once you reach someone. This community has your back - we're all pulling for you to get through and get this resolved quickly!
I'm new here but this thread has been incredibly eye-opening! I've been dealing with my own SDI claim issue for about 3 weeks now - it's been stuck pending after I submitted paperwork for a back injury. Like so many others here, I've been calling randomly throughout the day with no success. Reading through all these detailed strategies, especially the 1-7-1-4 menu sequence and the 8:01am timing on Wednesday/Thursday, has given me the first real hope I've had in weeks. I had no idea that saying "payment status" instead of "claim questions" could route you differently - that's such a valuable insight! The financial stress while waiting is so overwhelming, especially when you're already dealing with pain and recovery. Jamal's success story really shows that most of these delays are fixable technical issues once you can actually reach a human. I'm going to try the proven strategy tomorrow morning (Thursday) and will definitely report back with my results. Thank you all for creating such a supportive community and sharing what actually works instead of just generic advice!
Welcome to the community, Nathan! I'm sorry you're dealing with back injury complications on top of the SDI bureaucracy - that combination of physical pain and financial stress is truly overwhelming. Three weeks is definitely long enough to start taking action with the proven strategies shared here. This thread has been such an incredible resource, and it's amazing how specific tactics like the 1-7-1-4 sequence and "payment status" phrasing can make the difference between getting through or hitting another dead end. Thursday is actually perfect timing based on everyone's experiences - mid-week seems to be the sweet spot for lower call volume. Make sure you have your claim number, medical documentation details, and a comfortable place to wait on hold ready before you dial at 8:01am sharp. Back injury claims sometimes get flagged for additional medical review, so when you do get through, ask specifically if they need any additional documentation from your doctor or if there are any coding issues like what happened with Jamal's case. We're all rooting for you to be the next success story here! Please come back and let us know how it goes - your experience could be exactly what someone else needs to see.
Join the conversation
Have you tried faxing your documents? Sometimes that gets their attention faster than calling or emailing.
Faxing? What year is it, 1995? 😂 But seriously, I'll try anything at this point. Thanks for the tip!
Lol, I know it sounds old school, but it actually worked for me last month!
I'm dealing with something similar right now - my payment is 12 days late and I can't get through to anyone either. One thing that's helped me is keeping a detailed log of every time I try to contact them (date, time, method). Also, I found that calling right at 8 AM when they open gives you the best chance of getting through. The wait is still brutal, but at least you're in the queue. Hang in there, you're not alone in this struggle! 💪
Join the conversation
I'm going through this EXACT same thing right now with my disability claim for carpal tunnel surgery! My payments stopped after 6 weeks with that dreaded "waiting" status and I've been freaking out all week. Reading through all these responses has been such a huge relief - I had no idea about the recertification requirement and honestly thought something was seriously wrong with my claim. Just logged into my SDI Online account and yep, my certification period ended exactly when the payments stopped. My hand surgeon initially estimated 4-6 weeks recovery but I'm definitely still not ready to return to work yet. Going to call the doctor's office first thing Monday morning with all this great info about the DE 2525XX form and the provider portal. You all have literally saved me from having a complete meltdown this weekend! It's insane how EDD doesn't make any of this clear to claimants - like why wouldn't they send some kind of heads up that recertification is needed? Thanks everyone for sharing your experiences and solutions!
Maya, I'm so sorry you're dealing with this too but glad this thread helped ease your panic! Carpal tunnel recovery can be tricky because it really depends on how your hands are healing and what kind of work you do. When you call your doctor's office Monday, definitely mention that the form needs to reflect your current limitations - like if you still can't do repetitive motions or lift certain weights, make sure that's documented on the DE 2525XX form. Also, if your surgeon's office is busy, you might want to ask if they can put a rush on it since you're not getting paid until it processes. Hope you get this sorted out quickly and can focus on healing instead of stressing about money!
I'm dealing with almost the exact same situation right now! Been on SDI for a wrist fracture and my payments just went to "waiting" status this week after 6 weeks of regular payments. I was completely lost until I found this thread - had no clue about the recertification requirement! Just checked my SDI Online account and my certification period ended right when the payments stopped. My orthopedic doctor originally estimated 6-8 weeks but I'm definitely still not cleared for work yet. This thread has been a lifesaver - I'm calling my doctor's office tomorrow to get that DE 2525XX form submitted through SDI Online. Really appreciate everyone sharing their experiences and timeline expectations. It's crazy how EDD doesn't explain any of this upfront! At least now I know what to do instead of just panicking about why my payments stopped.
Keisha Jackson
As someone who's completely new to both this community and the SDI process, this entire thread has been absolutely invaluable! I'm just beginning my own disability claim journey and had no clue about the complexities surrounding medical certification submissions. Keisha's story is such a perfect example of why we should always trust our instincts and advocate for ourselves - if she hadn't questioned her doctor's office and pushed for the correct procedure, she could have faced significant delays. What really concerns me is learning how common it seems to be for medical offices to be unclear on proper EDD submission requirements. It makes me realize I'll need to be very proactive about ensuring my healthcare providers understand the correct process from the start, rather than assuming they know what they're doing. I'm taking detailed notes on all the practical advice shared here - the importance of certified mail, keeping photocopies, following up with EDD, and most importantly, having the physician submit directly. Thank you to everyone for sharing both your successes and horror stories - it's exactly this kind of real-world knowledge that makes these intimidating government processes feel more manageable for newcomers like me!
0 coins
Jacob Lewis
•Welcome to the community, Keisha! It's great to see another newcomer who's taking the time to really understand the process before diving in. Your approach of taking detailed notes on all the advice shared here is exactly what I wish I had done when I first started navigating EDD. This thread really opened my eyes to how many potential pitfalls exist that most people (myself included) would never think to look out for. The fact that even medical professionals can be unclear on these procedures is honestly pretty alarming, but it's also empowering to know that we can educate ourselves and advocate for the proper process. I'm definitely going to reference this discussion when I meet with my own doctor - having a clear understanding of what should happen will help me ensure everything goes smoothly from the start. Thanks for adding your perspective as another newcomer - it helps to know others are learning these important lessons too!
0 coins
Gael Robinson
This thread has been incredibly helpful as someone who's brand new to the SDI process! I'm just starting my own claim and honestly had no idea there was so much complexity around something as basic as submitting medical forms. Reading about everyone's different experiences - from successful self-submissions to month-long delays - really drives home how important it is to get this right the first time. Keisha's story is inspiring because it shows the power of questioning things when they don't feel right and advocating for yourself even when medical professionals seem confident about their approach. What really concerns me is how common it appears to be for healthcare offices to be unclear on proper EDD procedures, especially with new staff handling disability paperwork. This makes me realize I need to be very proactive about discussing the correct submission process with my doctor upfront rather than assuming they know what to do. I'm definitely bookmarking all the practical tips shared here about certified mail, documentation, and follow-up procedures. Thank you everyone for creating such a supportive space where people can share real experiences and learn from each other - it makes navigating these complex government systems so much less overwhelming for newcomers like me!
0 coins
Mei Lin
•Welcome to the community, Gael! I'm also completely new to SDI claims and this thread has been such an eye-opener. Like you, I had no idea how many things could potentially go wrong with what seems like a straightforward process. What really struck me about Keisha's experience is how her initial gut feeling that something wasn't right turned out to be spot on - it's such a good reminder to trust our instincts even when dealing with medical professionals who seem confident. The fact that her doctor's office had new staff who weren't properly trained on EDD procedures is probably more common than any of us realize, which is honestly pretty concerning. I'm definitely going to take your approach of being proactive and discussing the proper submission process with my healthcare provider from the very beginning. It's so much better to prevent problems than to have to fix them later! Thanks for sharing your perspective as another newcomer - it's reassuring to know others are taking the time to really understand these processes before jumping in.
0 coins