Can I call CalWORKs/CalFresh for an early interview instead of waiting for my scheduled time?
I reapplied for CalFresh last week and they scheduled my interview for 3:30pm today. Problem is, I might have to pick up my kids early from school because their after-school program might be cancelled due to staff shortage. Does anyone know if I can just call the county number early (like around 11am) and ask if they can do my interview then instead of waiting for my scheduled time? Will they accommodate this or do I have to strictly stick to my appointment time? Really don't want to miss this interview and delay my benefits again. Last time I missed an interview it took me 3 more weeks to get rescheduled!
27 comments


Chris Elmeda
Yes, you can definitely call earlier! I've done this several times with both CalFresh and CalWORKs interviews. Just call the main number and when you get through, explain that you have an interview scheduled for later today but you're available now if any worker can take your call earlier. They usually have multiple workers handling interviews, and if someone has availability, they'll often accommodate you. Just make sure you have your case number or SSN ready so they can look up your file quickly.
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Annabel Kimball
•Thank you so much! Thats a relief to hear. Do you think its better to call right when they open at 8am or would mid-morning be better when they're not as busy with people calling first thing?
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Jean Claude
they might not do it ive tried b4 n they said I HAD to wait for my time slot. depends on whos working i guess
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Annabel Kimball
•Oh no really? I was hoping they'd be more flexible. Did they at least reschedule you for another day when you couldn't make the original time?
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Charity Cohan
I work for a community organization that helps clients with CalWORKs and CalFresh applications. What you're asking about is called an "early accommodation interview" and yes, most counties will do this if workers are available. But here's what you need to know: 1. Call as early as possible in the day 2. Explain briefly why you need the earlier time 3. Have your case number, SSN, and all verification documents ready 4. Be prepared that they might still say no if all workers are booked Also, if it's a CalFresh-only application (not combined with CalWORKs), you have more flexibility because those interviews are typically shorter. Good luck!
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Josef Tearle
•This is so helpful! I've been on CalWORKs for 2 years and didn't know this was possible. I always thought you had to stick exactly to your appointment time. Does this work for recertification interviews too or just new applications?
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Shelby Bauman
If u struggle to get thru on the phone try Claimyr.com - it helped me SO MUCH when I needed to reach someone about my CalWORKs and CalFresh. They call the county for you and then connect you when a real person answers. Saved me hours of hold time when I needed to reschedule my interview last month. They have a video showing how it works here: https://youtu.be/jzISHxCPLwE
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Annabel Kimball
•Wow, I've never heard of this service! Does it really work? I'm always on hold forever when I call. I'll check out that video, thanks!
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Quinn Herbert
i tried calling early once but i got some nasty worker who said i was "trying to game the system" by calling early??? like seriously?? im just trying to feed my kids and work around my job schedule but whatever. next time i got a different worker who was super nice and did my interview right then. its all about who answers your call i swear
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Salim Nasir
•That's completely unacceptable behavior from that worker! You should've asked for their supervisor and filed a complaint. County workers don't get to talk to benefit recipients that way - they work for US, the taxpayers. Next time someone speaks to you like that, don't let it slide.
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Charity Cohan
Just wanted to add that they're actually required by regulation to accommodate reasonable scheduling requests. The CalFresh Manual of Policies and Procedures (MPP) Section 63-300.46 states interviews must be scheduled to accommodate household needs, including work schedules. So if you have a legitimate reason for needing a different time, they should try to accommodate you. If they refuse, ask to speak with a supervisor politely.
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Jean Claude
one thing i learned is calfresh n calworks are done by different workers sometimes. so if ur only doing calfresh make sure u say that when u call
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Annabel Kimball
Update: I just called and got through! They were able to do my interview now instead of at 3:30pm! The worker I spoke with was super nice about it and said they encourage people to call earlier if they can because sometimes their afternoon schedule gets backed up anyway. All approved for CalFresh again! Thanks everyone for the advice!!
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Chris Elmeda
•That's great news! I'm glad it worked out for you. This is why I always tell people to at least try calling earlier - the worst they can say is no, but often they'll accommodate you. How long did they say it would take for your benefits to be loaded on your card?
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Noah Ali
•Awesome! So happy it worked out for you! This gives me hope for when I need to reschedule mine next month. Thanks for updating us - it's really helpful to know that they were encouraging about calling early since their afternoon schedules get backed up anyway. That's good to know for future reference!
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Isabella Ferreira
Congratulations on getting it sorted out! This is such valuable information for everyone in this community. I've been struggling with the same issue - trying to balance work schedules with appointment times. It's really encouraging to hear that they were understanding and even mentioned that calling earlier can help avoid afternoon delays. Thanks for taking the time to update us with the good news!
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Rhett Bowman
•Yes, this is exactly the kind of real-world experience that helps all of us navigate the system better! I'm new to this community but already learning so much from posts like this. It's reassuring to know that the workers can be flexible and understanding when we have legitimate scheduling conflicts. Definitely bookmarking this thread for future reference - thank you @Annabel Kimball for sharing your success story!
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Zara Shah
This is such a helpful thread! As someone who just joined this community, I'm really grateful for all the practical advice shared here. I had no idea that calling earlier was even an option - I always assumed appointment times were set in stone. @Annabel Kimball congratulations on getting your interview done and approved! It's really encouraging to hear that the worker was understanding and even mentioned that calling earlier helps avoid afternoon backups. I'm actually in the process of applying for CalFresh myself and was worried about how rigid the scheduling would be with my work hours. This gives me confidence that there's some flexibility in the system when you have legitimate needs. Thank you everyone for sharing your experiences - both the successes and the challenges. It really helps newcomers like me know what to expect and how to advocate for ourselves respectfully.
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Ava Thompson
•Welcome to the community @Zara Shah! I'm also relatively new here but have already found this to be such a supportive and informative space. It's amazing how much practical knowledge gets shared through real experiences like @Annabel Kimball s'success story. I was in a similar situation a few months ago, worried about how inflexible the system might be, but posts like this really show that there are understanding workers out there who want to help us succeed. The fact that they even mentioned afternoon schedules getting backed up shows they re'thinking about efficiency from their end too. Good luck with your CalFresh application - don t'hesitate to ask questions here if you run into any challenges!
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Freya Larsen
This whole thread has been incredibly eye-opening! I've been receiving CalWORKs and CalFresh for about 6 months now and I had no idea that early interviews were even a possibility. I've been stressing about upcoming recertification interviews because of my unpredictable work schedule at a retail job where they sometimes change my hours last minute. Reading everyone's experiences - both positive and negative - really helps me understand that it's worth at least asking, and that different workers may have different approaches. @Annabel Kimball thanks for sharing your success and congrats on getting approved! @Charity Cohan that regulation information is really valuable to know. It's reassuring to see this community sharing practical knowledge that actually helps people navigate the system more effectively.
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Freya Ross
•Welcome to the community @Freya Larsen! Your retail work situation sounds really challenging with those last-minute schedule changes - that's exactly the kind of situation where having flexibility with interview times becomes so important. I'm also new here but have been amazed at how much practical knowledge gets shared. The regulation info from @Charity Cohan was especially helpful to learn about - knowing that they re'actually required to try to accommodate reasonable requests gives us more confidence to advocate for ourselves. It s'great that this thread has given you some options to consider for your recertification. Hopefully your county workers will be as understanding as the one @Annabel Kimball got!
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Luca Russo
This is such valuable information for everyone! I'm new to this community and currently going through my first CalFresh application process. I had my interview scheduled for tomorrow afternoon but was really worried because I have a job interview at the same time that I just found out about today. Reading through all these experiences gives me hope that I might be able to call early tomorrow morning and get my CalFresh interview done before my job interview. @Annabel Kimball congratulations on getting everything sorted out! And @Charity Cohan thank you for sharing that regulation information - it's really empowering to know that accommodating scheduling needs is actually required, not just a favor. This community is already proving to be such a helpful resource for navigating these systems!
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Jungleboo Soletrain
•Good luck with both your CalFresh interview and your job interview tomorrow @Luca Russo! That's such a stressful situation to have them scheduled at the same time, but based on everyone's experiences here, it definitely sounds worth calling early in the morning. Having a job interview is exactly the kind of legitimate scheduling conflict that they should be able to accommodate. I'd suggest calling right when they open and explaining the situation - they'll probably be understanding since getting a job would actually help your overall situation. This thread has been so educational for all of us newcomers - it's amazing how much we can learn from each other's real experiences navigating these systems!
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Jade O'Malley
As a newcomer to this community, I'm really grateful for threads like this! I just applied for CalFresh last month and had no idea that calling earlier was even an option. I've been so anxious about potentially missing my scheduled interview times due to my irregular work schedule as a part-time caregiver. Reading everyone's experiences - especially @Annabel Kimball's success story and @Charity Cohan's helpful regulation information - gives me so much more confidence about advocating for myself when needed. It's reassuring to know that accommodation requests are actually supported by policy, not just dependent on getting a nice worker. This community is already teaching me so much about navigating these systems effectively. Thank you all for sharing your real experiences!
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Ben Cooper
•Welcome @Jade O'Malley! I'm also pretty new here and this thread has been such an amazing resource. Your caregiver work situation sounds really challenging with the irregular schedule - that's exactly the kind of job where having flexibility with appointment times becomes crucial. It's been so reassuring to read all these real experiences and learn that there are actual regulations supporting our right to reasonable accommodations. I love how supportive everyone is in sharing their knowledge here. Definitely makes navigating these systems feel less overwhelming when you know there are people who've been through it and are willing to help!
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Yara Campbell
This thread has been incredibly helpful! I'm brand new to this community and just started my CalFresh application process. I had no idea that calling earlier was even possible - I always thought government appointment times were completely rigid. Reading everyone's experiences, especially @Annabel Kimball's success story, gives me so much hope for managing my own scheduling challenges. I work two part-time jobs with unpredictable hours, so knowing there's some flexibility in the system is such a relief. @Charity Cohan, thank you for sharing that regulation information - it's empowering to know we have actual policy backing our right to reasonable accommodations. This community seems like such a supportive place for learning how to navigate these systems effectively!
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Isaiah Sanders
•Welcome to the community @Yara Campbell! I'm also new here and this thread has been such an eye-opener. Working two part-time jobs with unpredictable schedules sounds really challenging - you're definitely not alone in needing flexibility with these appointments. It's amazing how much practical knowledge gets shared here through real experiences like @Annabel Kimball s.'I had the same assumption about government appointments being completely rigid, but learning about the actual policies and hearing success stories really changes the whole perspective. It makes me feel more confident about advocating for reasonable accommodations when needed. This community is turning out to be such a valuable resource for all of us trying to navigate these systems!
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