Will my EBT card be cancelled when transferring CalFresh case between counties in California?
I recently moved from Sacramento to San Diego County and I've been told I need to report my address change for my CalFresh benefits. I'm worried about whether my current EBT card will stop working during this transfer process. Does anyone know if the EBT card gets cancelled automatically when your case switches to another county here in California? I still have about $340 in benefits on my card and really can't afford to lose access right now while the transfer happens. The San Diego office said they'd process my transfer but wasn't clear about what happens to my current card. I'm stressed about potentially not being able to buy groceries during the transition period.
38 comments


Paolo Moretti
Your EBT card should continue to work during the transfer process. The card itself is statewide - it's your case/benefits that transfer between counties. When I moved from Alameda to Orange County last year, my benefits continued without interruption. Just make sure you report your address change promptly. The new county will handle the case transfer through their internal system (CalSAWS), but your EBT account number stays the same. Any existing benefits on your card will remain available to you.
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Keisha Jackson
•Thank you so much for the reassurance! That's a huge relief to hear. Did you have to get a new card eventually or did your old one just keep working with the new county?
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Amina Diop
My card got shut off when i moved counties!!! Had to wait like 10 days with no access to my benefits. They said it was becuz my case was "in transit" or some BS. Had to borrow money from my sister for food. make sure u call them like every day to check the status
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Oliver Weber
•This isn't supposed to happen, but unfortunately county systems don't always coordinate perfectly. The official policy is that your EBT card remains active during county transfers. What likely happened was that your case closure in the old county processed before the new county activated your benefits. Next time, you should call your old county worker and specifically ask them to coordinate with the new county before closing your case.
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Natasha Romanova
I've gone through this exact situation twice now. Your EBT card itself doesn't get cancelled - it's a statewide system. The funds already on your card will remain accessible. However, what can happen is a delay in your next month's benefits during the transfer process if the timing is off. Here's what you need to know: 1. Report your address change ASAP to both counties 2. Your case will need to be closed in Sacramento and reopened in San Diego 3. This transfer can take 1-30 days depending on workload and timing 4. Any existing balance on your card remains available during transfer 5. New benefits might be delayed until San Diego fully processes your case Make sure to get a receipt or confirmation number when you report your change!
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Keisha Jackson
•This is super helpful! Thank you for the detailed breakdown. I reported my address change last week but haven't gotten any confirmation yet. Should I be worried? I'm due for my next benefits deposit in about 2 weeks.
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NebulaNinja
ya dont worrie too much ur card will still work for watever money is already on it. its just the next month that might get messd up. make sure u keep ur reciepts from the old county that shows u reported the move
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Keisha Jackson
•Thanks! I wasn't given any receipt when I called... should I go in person to get something in writing?
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Javier Gomez
I moved from Riverside to LA County in 2024 and had SUCH a nightmare with my CalFresh transfer. My EBT card kept working for the money that was already on it, but my next month's benefits were delayed by 6 weeks! I called the county office literally 47 times and could never get through to a human being - always stuck in their automated phone system that eventually hung up on me. The only thing that finally worked was using Claimyr to connect with an actual worker. It's this service that gets you through the phone systems and connects you directly to a real person. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 Once I actually got to speak with a live person, they discovered my case was stuck in some weird limbo between counties and fixed it that day. My benefits were loaded the next morning. Seriously saved my family from going hungry.
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Emma Wilson
•does this claimyr thing actually work?? i'm dealing with a similar issue rn but with my recertification and i've been calling for days
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Oliver Weber
To directly answer your question about the EBT card during county transfers: 1. Your physical EBT card will continue to work - it's valid statewide 2. Any benefits already on the card remain accessible during transfer 3. Your 16-digit EBT card number stays the same 4. Your PIN remains unchanged 5. Benefits already issued to your account remain available for the full 12 months What can be affected during a county transfer: 1. Your next monthly issuance might be delayed if your case transfer isn't processed by your usual issuance date 2. You may need to complete additional paperwork for the new county 3. Your worker will change, so contact information needs to be updated Be sure to follow up with San Diego County if you don't receive confirmation within 5 business days of reporting your move. California's integrated eligibility system (CalSAWS) should make these transfers smoother, but delays can still occur.
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Keisha Jackson
•This is incredibly helpful information. Thank you for being so thorough! I feel much better about using my current funds while waiting for the transfer to complete.
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Javier Gomez
I just remembered - when I moved counties last summer, they told me the transfer would take 2-3 days but it actually took 3 WEEKS! Make sure you have enough food or money saved just in case there's a delay with your next month's benefits. The existing balance stayed on my card just fine though.
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Natasha Romanova
•That's unfortunately pretty common. County transfers are supposed to be quick with the CalSAWS system, but workers are often handling hundreds of cases. Always better to plan for delays with any government benefit changes.
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NebulaNinja
make sure u tell them ur new address EVEN THO they can see it in the system cuz sometimes they dont update it right n then ur paperwork goes to the wrong place n u get cut off for not responding!!!!!
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Keisha Jackson
•Oh good point! I'm going to call again tomorrow to verify they have my correct address on file. Thanks for the heads up!
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Paolo Moretti
Just to add one more important detail - if your certification period ends during the county transfer process, you might need to complete a new recertification with your new county rather than finishing it with your old county. Make sure to ask about this specifically when you follow up with San Diego County. That's one of the few situations where benefits can be interrupted during a transfer.
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Keisha Jackson
•I didn't even think of that! I believe my recertification isn't due until September 2025, so I should be ok for now. But that's really good to know for future reference.
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Oliver Zimmermann
I work for a CalFresh advocacy organization and can confirm what others have said - your EBT card will NOT be cancelled during the county transfer. The card is issued by the state, not individual counties, so it remains active statewide. Your $340 will stay accessible throughout the transfer process. However, I'd recommend taking these steps to protect yourself: 1. Get written confirmation of your address change - either email or a case number 2. Ask San Diego County for an estimated timeline for your case transfer 3. If possible, visit the San Diego office in person rather than just calling 4. Keep receipts from any grocery purchases in case you need to document hardship The biggest risk isn't losing your current balance, but potential delays in your next monthly issuance. With your move timing, you should be fine, but it's always good to have a backup plan just in case there are unexpected delays in the system.
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Zara Rashid
This is really reassuring to read everyone's experiences! I'm actually going through something similar right now - just moved from Fresno to Orange County last month. My EBT card has been working fine for the existing balance, but I'm still waiting for my case to fully transfer over. One thing I learned is to screenshot or write down your current balance before the transfer starts, just so you can keep track of what you had. Also, if you have any pending paperwork or appointments with Sacramento, make sure to ask if you need to complete those first or if San Diego will handle everything. The waiting is definitely stressful, but it sounds like your existing funds should be safe! Good luck with your transfer.
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Leo Simmons
•Thanks for sharing your experience! That's a really good tip about screenshotting the balance - I'm definitely going to do that right now. It's comforting to know that other people are going through similar situations and that the existing funds seem to stay safe during transfers. Did you have any issues with getting confirmation from the new county about your case status? I'm trying to figure out the best way to follow up with San Diego without being annoying but also making sure nothing falls through the cracks.
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Julia Hall
I went through this exact same situation about 8 months ago when I moved from Ventura to San Bernardino County. Your EBT card will definitely keep working - the card itself is statewide and your existing balance stays put. What I did was call both counties on the same day to make sure they were coordinating the transfer properly. The San Bernardino office gave me a case transfer number that I could reference when calling to check status. Might be worth asking San Diego if they have something similar? Also, don't panic if your next month's benefits are a few days late - mine were delayed by about a week but they did backdate it to my normal issuance date so I didn't lose any money. One last tip: if you have any automatic payments set up (like for utilities) that come out of your EBT card, those will continue working normally too since it's the same card number and account.
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Savannah Weiner
•This is such great advice! I never thought about asking for a case transfer number - that would definitely make it easier to track the progress when I call to check on things. The tip about automatic payments is really helpful too, though I don't have any set up right now. It's reassuring to hear that even when there are delays, they backdate the benefits so you don't actually lose money. I'm feeling much more confident about this whole process now thanks to everyone sharing their experiences!
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Isaac Wright
I just wanted to add my experience from when I moved from San Francisco to Los Angeles County about 6 months ago. Your EBT card will absolutely continue working - I was so worried about the same thing! The card itself doesn't get cancelled, just your case gets transferred between the county systems. What I found helpful was keeping a daily log of when I called each county and who I spoke with (if I could get through to anyone). It helped me stay organized and gave me reference points when calling back. Also, if you're comfortable with it, consider going to the San Diego office in person for your initial visit. I found that face-to-face meetings moved things along faster than phone calls. Your $340 will definitely stay on your card - that money is already yours and tied to your EBT account number, not the specific county office. The only thing that might get delayed is your next monthly deposit while they sort out the paperwork, but even then, most transfers I've seen complete within 1-2 weeks if you stay on top of it. Don't stress too much - you've got this! The system is designed to keep people fed during these transitions, even if it doesn't always feel that way.
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Charlie Yang
•This is such helpful advice, thank you! I really like the idea of keeping a daily log - I've been calling sporadically but having a record would definitely help me stay more organized and give me something to reference. Going in person is a great suggestion too. I've been hesitant to make the drive to the San Diego office but you're probably right that face-to-face meetings get better results than trying to get through on the phone. It's really comforting to hear from so many people who have been through this exact situation and came out fine on the other side. I'm feeling much less anxious about the whole process now!
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Sophia Gabriel
I'm going through a similar county transfer right now (moving from Orange County to Riverside) and this thread has been so helpful! I was panicking about losing my benefits during the switch, but it sounds like the existing balance stays safe on the card. One thing I wanted to add that helped me - I started documenting everything by taking photos of my EBT balance on the app/website and keeping screenshots of any confirmation numbers from phone calls. It's given me peace of mind to have that record. Also, for anyone else dealing with this, I found that calling early in the morning (like right when they open at 8am) gave me better luck getting through to an actual person instead of being stuck in the phone system forever. The workers seem to have more time to explain things clearly too. @Keisha Jackson - definitely go in person if you can! I know it's a hassle but every person I've talked to who did face-to-face visits had smoother transfers. Good luck with everything!
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Lily Young
•Thank you so much @Sophia Gabriel! This whole thread has been incredibly reassuring. I was really stressed about potentially losing access to my benefits during the transfer, but hearing from everyone who's been through this exact situation has put my mind at ease. The tip about calling early in the morning is great - I've been trying to call during lunch breaks and always get stuck in that automated system nightmare. I'm definitely going to try the 8am approach tomorrow. And you're absolutely right about going in person - I think I was just being lazy about the drive, but it sounds like it's worth it for peace of mind. Thanks for tagging me and for all the practical advice!
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Drake
I went through this same situation last year when I moved from Kern County to San Mateo County! Your EBT card will definitely keep working - the card itself is issued by the state, not individual counties, so your $340 will stay accessible throughout the entire transfer process. Here's what I learned from my experience: 1. The card number stays the same and your PIN doesn't change 2. Any money already loaded stays put during the transfer 3. The main risk is just delays with your next monthly issuance I'd recommend calling San Diego County every few days to check on your transfer status, and don't be afraid to ask for a supervisor if you're not getting clear answers. My transfer took about 10 days total, and while I was stressed the whole time, my existing benefits never disappeared. Also, make sure you keep any paperwork or reference numbers from when you reported the address change - it'll help if there are any hiccups in the process. You've got this!
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Dmitry Volkov
•This is exactly what I needed to hear! Thank you @Drake for breaking it down so clearly. It's such a relief to know that the card number and PIN stay the same - I was worried I'd have to memorize new numbers or get a replacement card sent to my new address. The tip about calling every few days is smart too. I've been hesitant to be "that person" who calls constantly, but it sounds like staying on top of it is really important for making sure nothing gets lost in the shuffle. I'm definitely going to start keeping better track of any reference numbers or confirmation details from my calls. Thanks for the encouragement - hearing from so many people who've successfully navigated this exact situation is making me feel so much more confident about the whole process!
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Finnegan Gunn
I just moved from Los Angeles County to San Diego County about 3 weeks ago and went through this exact same process! Your EBT card will absolutely NOT be cancelled - it's a statewide system so the card itself stays active no matter which county handles your case. Here's what happened in my experience: - My existing balance ($280 at the time) stayed on my card throughout the entire transfer - The card number, PIN, and everything else remained exactly the same - I could still use it at stores, ATMs, and online just like normal The only thing that got delayed was my next month's benefits deposit by about a week while San Diego processed my case transfer. But they backdated it to my normal issuance date so I didn't lose any money. My advice: Get a confirmation number when you report your address change, and don't hesitate to call San Diego County every few days to check your transfer status. Also keep using your current balance normally - there's no need to ration it or worry about it disappearing. You should be totally fine with your $340! The system is designed to keep people fed during these transitions, even when the bureaucracy moves slowly.
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Nia Watson
•Thank you so much @Finnegan Gunn! This is incredibly reassuring to hear from someone who just went through the exact same move (LA to San Diego) so recently. It's really helpful to know that your balance stayed put and that even when there was a delay, they backdated the benefits so you didn't actually lose money. I was getting myself worked up thinking about worst-case scenarios, but hearing all these real experiences from people who've successfully navigated county transfers is giving me so much peace of mind. I'm going to follow your advice about getting a confirmation number and checking in regularly with San Diego County. Thanks for taking the time to share your experience - it's exactly what I needed to hear!
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Evan Kalinowski
I just went through this exact situation 2 months ago when I moved from Imperial County to San Diego County! Your EBT card will definitely continue working - don't worry about losing that $340. The card itself is statewide, so your existing balance stays put while your case transfers between counties. What I learned from my experience: - Your card number and PIN stay exactly the same - Any money already loaded remains accessible throughout the transfer - You can keep shopping normally with your current balance - The only potential delay is with your next month's benefits deposit I'd suggest calling San Diego County in a few days to get a status update and make sure they received your address change properly. When I did my transfer, it took about 8 business days total, and my next benefits were only delayed by 3 days. The waiting period is stressful, but the system really is designed to keep your benefits intact during county moves. Your current funds are safe! Just stay on top of following up with the new county to make sure everything processes smoothly.
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Ava Williams
•Thank you @Evan Kalinowski! It's so reassuring to hear from someone who made this exact same move recently. I was getting really anxious about potentially losing access to my benefits during the transition, but everyone's experiences here have been so helpful in calming my nerves. The fact that your transfer only took 8 business days and your next benefits were just delayed by 3 days sounds very manageable. I think I was imagining much worse scenarios! I'm definitely going to call San Diego County in a couple days to check on the status. It's such a relief to know that my current $340 will stay accessible while everything gets sorted out. Thanks for sharing your timeline and for the encouragement - this whole thread has been a lifesaver!
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Isabella Santos
I moved from Contra Costa to San Diego County about 4 months ago and went through this exact same worry! Your EBT card will absolutely keep working - the card itself is valid throughout all of California, so your $340 is completely safe during the transfer process. What I experienced: - My existing balance stayed accessible the entire time - Same card number, same PIN - nothing changed about the physical card - I could shop normally while waiting for the case transfer to complete - My next month's benefits were delayed by about 5 days, but they issued the full amount The key thing is staying in communication with both counties during the transition. I called Sacramento to confirm they were closing my case and San Diego to track when they opened the new one. Having those reference numbers made all the difference when I had questions. Don't stress too much - the system really is designed to protect people during moves like this. Your current funds won't disappear, and even if there's a small delay with your next deposit, you won't lose any money. Just keep following up with San Diego County every few days to make sure everything's moving along!
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Javier Torres
•Thank you so much @Isabella Santos! This is exactly the kind of detailed, reassuring information I was hoping to find. It's such a relief to hear from someone who made the same county move and that your existing balance stayed completely accessible throughout the process. I really appreciate you mentioning the importance of staying in communication with both counties - I hadn't thought about calling Sacramento to confirm they're closing my case, but that makes total sense for making sure nothing falls through the cracks. Getting those reference numbers sounds like a smart move too. Your experience with just a 5-day delay for the next benefits deposit sounds very manageable, especially knowing they still issued the full amount. I'm feeling so much more confident about this whole situation now thanks to everyone sharing their real experiences. It's amazing how much better it feels to hear from actual people who've been through this rather than trying to decipher confusing government websites!
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Isabella Tucker
I just went through this exact same situation about 6 weeks ago when I moved from Solano County to San Diego County! Your EBT card will definitely NOT be cancelled during the transfer - I was so worried about the same thing. Here's what actually happened with my transfer: - My existing balance (I had about $280) stayed on my card the entire time - Same card number, same PIN - absolutely nothing changed about the actual card - I could shop and use ATMs normally throughout the whole process - The transfer took about 12 days total, and my next month's benefits were only delayed by 4 days The most important thing I learned was to get everything in writing or at least get confirmation numbers. When I first reported my address change to San Diego County, I didn't get any kind of receipt, and it made me super anxious not knowing if they actually processed it. I ended up going in person a few days later just to confirm they had received my information. Also, don't be afraid to call both counties to check on the status. I called Sacramento to make sure they were properly closing my case and San Diego to track when the new case opened. Having those reference points really helped when I had questions. Your $340 is completely safe - that money is already yours and tied to your EBT account, not to any specific county office. The worst that might happen is a short delay with your next monthly deposit, but even then they'll backdate it so you don't lose anything. You've got this! The system really is designed to keep people's benefits intact during moves, even when the process feels stressful.
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Dylan Campbell
•Thank you so much @Isabella Tucker for sharing your detailed experience! This is incredibly helpful and reassuring. I was getting really anxious about the whole process, but hearing from someone who literally just went through the exact same county move Solano (to San Diego gives) me so much confidence. Your timeline of 12 days for the transfer with only a 4-day delay for benefits sounds very reasonable. I really appreciate the tip about getting everything in writing - I think I made the same mistake you did by not getting a confirmation number when I first reported my address change. I m'definitely going to follow your advice and go in person to San Diego County to make sure they have all my information properly documented. The idea of calling both counties to track the process is smart too - I hadn t'thought about checking with Sacramento to confirm they re'closing my case on their end. It s'such a relief to know that my $340 is completely safe and that even if there are delays, they backdate everything so no money is lost. Thank you for taking the time to write such a thorough response - this whole thread has been amazing for easing my stress about this situation!
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Keisha Williams
I just wanted to chime in as someone who works with CalFresh recipients regularly - your EBT card will absolutely remain active during the county transfer! The card is issued by the state of California, not individual counties, so it stays valid statewide regardless of which county office is handling your case. Your $340 is completely safe and will remain accessible throughout the entire transfer process. The EBT system is designed specifically to prevent benefit interruptions during moves like this. Your card number, PIN, and account remain exactly the same. The only thing that might be delayed is your next monthly benefit deposit while the counties coordinate the case transfer, but any delays are typically just a few days to maybe 2 weeks at most. And even if there is a delay, they'll backdate your benefits to your normal issuance date so you don't lose any money. My advice: Get a confirmation number or case reference from San Diego County, and don't hesitate to follow up every few days to check your transfer status. The squeaky wheel gets the grease with these government systems! But rest assured, your current funds are protected during this transition.
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