Will my CalWORKs benefits transfer when moving counties or do I need a new EBT card?
Just found out I have to move from Sacramento to San Bernardino county next month for my mom's health. I already put in for a county transfer for my CalWORKs case last week, but now I'm panicking about my benefits. Will my Cash Aid still load onto my current EBT card after I move? Or will they send me a new card to my new address? My biggest fear is everything will stop while they're processing the transfer and my rent won't get paid. My worker just said "the case will transfer" but didn't explain what happens to my actual benefits during the transition. Has anyone gone through a county transfer recently? My February payment is scheduled right when I'll be moving and I'm freaking out!
21 comments

Giovanni Greco
I transferred from Alameda to Fresno County last year and can tell you exactly how it works. Your benefits WILL continue on your same EBT card during the transfer - the old county is responsible for your benefits until the new county officially accepts your case. You don't need a new card unless you request one. Make sure you do these things though: 1. Report your address change to BOTH counties 2. Keep using BenefitsCal with your same login info 3. Check that both counties have your correct phone number 4. Ask for a "transfer confirmation number" if they didn't give you one The transfer usually takes 30-45 days to complete, but your benefits should continue uninterrupted as long as you're still eligible. Just make sure your Semi-Annual Report (SAR7) isn't due during this time - if it is, submit it to whichever county currently has your case.
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Amara Eze
AuthorThank you so much!! I was having such bad anxiety about this. Do you know if my WTW requirements change immediately when I move or do I follow my old county plan until the transfer is complete? I'm in the job search phase right now.
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Fatima Al-Farsi
when i moved from LA to riverside they stopped my benefits for 2 months said it was "pending transfer" and i had to reapply!!! make SURE u call both counties every week to check status
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Dylan Wright
This happened to us too! The new county said they never got our paperwork from the old county, and we had to start all over. It was a nightmare. OP definitely keep calling to make sure they're actually processing everything.
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Sofia Torres
I work with CalWORKs recipients, and county transfers can definitely be confusing. Here's what should happen: - Your benefits continue on the same EBT card during the transfer process - The old county manages your case until the new county accepts it - Your WTW plan stays in place, but you'll need to connect with a new WTW worker in the new county - Your reporting period and redetermination dates remain the same However, what SHOULD happen and what DOES happen can be different. County transfer delays are unfortunately common. I strongly recommend calling both counties weekly to confirm they're processing your transfer correctly. Document every call (date, time, who you spoke with). For February's payment specifically - it will be issued by whichever county has your case at that time, but it will go to your same EBT card regardless.
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Amara Eze
AuthorThis is really helpful info, thank you! My next SAR7 isn't due until April so hopefully the transfer is complete by then. I'll definitely keep detailed notes of all my calls.
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GalacticGuardian
I DID THIS EXACT MOVE last year (Sac to SB county) and it was a DISASTER!!!! They lost my paperwork THREE TIMES and I went almost 3 months with no cash aid!!! My worker in Sac said everything was fine but SB never got ANY of my documents and kept saying I needed to reapply!!! I had to borrow money from everyone I knew just to pay rent!!! THE SYSTEM IS BROKEN!!!
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Dmitry Smirnov
omg that sounds awful! did u ever get back pay for those months they messed up?
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GalacticGuardian
NOPE!!! They said since I "didn't follow procedure correctly" I wasn't eligible for back payments even though IT WAS THEIR MISTAKE!!! I filed for a state hearing but gave up after waiting 2 months for a date. The whole system is designed to make us give up!!!
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Ava Rodriguez
Went through this last year. Benefits stay on same card but HERE'S THE PROBLEM - trying to reach anyone by phone to check status is nearly impossible. I spent 3+ hours on hold every time I called either county, and half the time got disconnected. Then my benefits stopped because they said I missed an appointment I was never notified about. I finally used Claimyr (claimyr.com) to get through to a real person. They have this service where they wait on hold for you and call when someone picks up. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/jzISHxCPLwE Just make sure you have a list of questions ready about your transfer status, exactly what documents they need, and get confirmation numbers for everything.
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Amara Eze
AuthorI've never heard of this service before. Did it really work to get through to someone? The wait times are ridiculous whenever I call.
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Ava Rodriguez
Yes! It was the only way I actually got answers about my transfer. Otherwise I would've lost another month of benefits because my paperwork was sitting in someone's inbox. Worth it just for peace of mind.
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Dylan Wright
i moved countrys last yr and kept same ebt card but make sure u call ur current county worker and tell them ur moving date cause they might try to discontinue u if they think ur not in that county anymore without telling the new county
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Amara Eze
AuthorThat's a good point, thanks! I told my worker my moving date is February 15th, and she said she'd note it in the system. Should I also call San Bernardino county directly or wait for them to contact me?
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Dylan Wright
call san bernardino too!!! dont wait for them to contact u cause they might not. ask if they got ur transfer paperwork and when theyll process it
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Giovanni Greco
To follow up on the WTW question you asked me - your Welfare to Work requirements technically stay the same during the transfer, but the new county might have different available programs and resources. Once your case transfers, you'll meet with a new WTW counselor who might modify your plan. One important thing: make sure you're still documenting your job search or whatever activity you're currently assigned, even during the transfer period. If there's a gap in your WTW participation documentation, it could cause problems later. Also, if you haven't already, update your address in BenefitsCal as soon as you move. The system sometimes sends notices through there even when counties are being slow with the transfer process.
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Amara Eze
AuthorThank you! I'll definitely keep tracking my job search hours. Do you think I should also get something in writing from my current WTW counselor about my status in the program to show the new county?
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Giovanni Greco
Yes! Absolutely get something in writing. Ask your current WTW counselor for a status letter that shows: - Your current WTW plan details - How many hours you've completed - Any exemptions or special circumstances - Confirmation you're in good standing Having this documentation ready for your new worker can save weeks of confusion and prevent any sanctions. County systems don't always communicate well with each other about WTW status.
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Sofia Torres
I want to add one more important detail about county transfers that many workers don't mention: If your IRT (Income Reporting Threshold) changes in the new county, they must send you a notice with the new amount. Some counties have different IRT levels, and this is critical because if you earn income over your IRT, you must report it within 10 days even outside your regular SAR7 reporting period. If the new county doesn't send you an updated IRT notice, ask for one specifically. Also, make sure your childcare benefits transfer correctly if you're receiving them. Sometimes the CalWORKs case transfers but the childcare authorization gets delayed. If you have an Alternative Payment Program provider for childcare, contact them directly about your move as well.
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GalacticGuardian
THIS!!! My childcare benefits got completely LOST during my county transfer and I had to pay out of pocket for 2 months while they "processed" my paperwork!!! They never reimbursed me either!!!
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James Martinez
I just went through a Sacramento to Riverside county transfer 6 months ago and wanted to share some specific tips that helped me avoid the horror stories others have mentioned: 1. Get EVERYTHING in writing - I asked both counties to email me confirmation of every conversation we had about my transfer 2. Take photos of all documents you submit to both counties with timestamps 3. Set up alerts in BenefitsCal so you know immediately if anything changes with your case status 4. Create a simple spreadsheet tracking every call you make (date, county, person's name, what they told you) The key thing that saved me was being proactive rather than waiting. I called San Bernardino county myself before Sacramento even sent my paperwork and introduced myself as an incoming transfer. They actually expedited my case because I was so organized with my documentation. My benefits never stopped and the transfer completed in 28 days. It CAN work smoothly if you stay on top of it! Good luck with your move - I hope your mom's health improves too.
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