Trouble Updating Income with Sacramento County Calfresh - Any Tips?

Ugh, I feel your pain! I've been trying to update my income info for weeks now. It's like they don't want us to report changes or something 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/I-LrYdFvoqA

Pro tip: Try calling right when they open in the morning. I've had better luck getting through that way.

Have you tried updating your info through the online portal? Sometimes it's easier than dealing with phone calls.

Listen up, folks. I've been dealing with Calfresh for years, and here's what I've learned: • Always document everything. Write down who you talked to, when, and what they said. • If possible, submit changes in writing (email or fax) so you have a paper trail. • Be persistent. Sometimes you have to call multiple times to get the right person. • If you're not getting anywhere, ask to speak to a supervisor. • Know your rights. Familiarize yourself with the program rules so you can advocate for yourself. It's a pain, but don't give up. Your benefits are important!

Anyone else notice that the hold times have gotten way worse lately? I swear I'm spending half my life listening to that awful muzak 🎵😫

Hey OP, what specific changes are you trying to report? Sometimes different types of income changes need to be handled differently.