CalFresh benefits stopped 2 months ago - should I reapply or request reinstatement?
I'm freaking out a little here. My CalFresh EBT benefits suddenly stopped loading about 2 months ago. I didn't receive any notice in the mail (or maybe I missed it?). I've been scraping by using food banks but it's getting really tough. My question is: should I just submit a whole new application through BenefitsCal, or is there a way to contact my county worker and request reinstatement of my existing case? I'm worried if I reapply, it'll take even longer to get benefits back. Has anyone been through this and know the fastest way to get my benefits going again?
32 comments


Mary Bates
This happens more often than you'd think. The important question is WHY your benefits stopped. Did you miss your Semi-Annual Report (SAR7) or recertification? Or did you miss providing verification documents they requested? Depending on that, you have different options. If it's been less than 30 days since discontinuance, you can request what's called a 'restoration' where they just reopen your case. After 30 days, policy usually requires a new application, BUT some counties will still restore cases up to 90 days if you have good cause for the delay.
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Oliver Brown
•I honestly don't know why they stopped. I haven't moved, my income hasn't changed. I might have missed a SAR7 form - is that something they mail every 6 months? I definitely don't remember doing a recertification recently. If I need to do a new application, will I lose benefits for the months I've already gone without?
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Clay blendedgen
same thing happened to my sister last year! she just reapplied and it was faster than trying to get someone on the phone tbh
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Ayla Kumar
•While reapplying might be faster in some cases, it's always best to try contacting your county office first. If it's been less than 90 days AND you had good cause for missing whatever deadline triggered the discontinuance, they might be able to restore benefits with less hassle than a new application. Plus, if it was a county error, you might be eligible for retroactive benefits.
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Lorenzo McCormick
i bet you missed your SAR7!! thats what happened to me and i had to do a whole new application it was SO ANNOYING and took like a month to get approved again. check your mail more carefully next time cuz they barely give you any time to respond to those things!!
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Oliver Brown
•Ugh, that's what I'm afraid of. I've been dealing with some personal stuff and might have overlooked mail. A whole month with no benefits sounds awful. Did they give you benefits retroactively for the time you were without?
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Carmella Popescu
HEY JUST FYI - when this happened to me in January they told me I COULD NOT get benefits for the months I missed after being cut off. So don't count on getting back benefits even if its THEIR MISTAKE!!! The whole system is designed to cut people off and save $$$ for the government! I had to call like 25 times before I could even talk to anyone about my case getting closed for NO REASON!
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Mary Bates
•This isn't entirely accurate. If benefits were discontinued due to county error (not your fault), you CAN request retroactive benefits. However, if you missed a deadline for submitting required paperwork, they typically won't provide retroactive benefits. Every situation is different, and it's always worth asking about your specific case.
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Kai Santiago
I recently dealt with this exact situation and spending literally DAYS trying to get through to anyone at the county office was the worst part. After constant busy signals and getting disconnected, I found this service called Claimyr (claimyr.com) that got me through to a real person at the CalFresh office in under 25 minutes. They have a video that shows how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. The worker was able to tell me I missed my recertification deadline by just 3 days but they were willing to reopen my case without a full reapplication since it was so close to the deadline. Saved me weeks of waiting for a new application to process.
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Clay blendedgen
•is that service legit? ive never heard of it before sounds almost too good to be true lol
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Ayla Kumar
Here's what you should do based on CalFresh regulations: 1. Call your county office ASAP - try to determine why your benefits stopped (SAR7, recertification, verification documents, etc.) 2. If it's been less than 90 days, request a case restoration with good cause (explain any circumstances that prevented you from responding to notices) 3. If they won't restore your case, then submit a new application through BenefitsCal immediately 4. Request expedited services on your new application (you should qualify for 3-day processing if you have very little income right now) 5. Submit any requested verification documents quickly - this is usually what delays applications For future reference, CalFresh requires a Semi-Annual Report (SAR7) every 6 months and annual recertification. Missing either one will cause discontinuance. Setting calendar reminders can help prevent this situation from happening again.
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Oliver Brown
•Thank you so much for laying this out so clearly! I'm going to call tomorrow first thing and see if I can get a restoration. If they won't do it, I'll submit a new application and request expedited services. I definitely learned my lesson about keeping track of those reporting deadlines.
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Lim Wong
This literally happens 2 my family every year lol. The county workers r so overloaded they just cut people off without even trying 2 contact u sometimes. Dont even get me started on how they lost my docs THREE TIMES last year and then blamed me!!! Just walk into the office in person if u can, always works better than calling.
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Oliver Brown
•That's a good suggestion. I might try going in person if the phone calls don't work out. The office is pretty far from me but might be worth it to get this sorted faster.
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Lorenzo McCormick
wait i just realized u should check ur mail to see if they sent u one of those NOA (notice of action) things that says why they stopped ur benefits!! that letter should tell u exactly why
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Oliver Brown
•I'll definitely go through my mail pile tonight. I've been so stressed lately I might have just missed it. Thanks for the reminder!
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Mary Bates
One more thing to try - log into your BenefitsCal account online. You should be able to see electronic copies of notices they sent you, including the discontinuance notice. This might tell you exactly why your benefits stopped without having to wait on the phone. Also, check if your recertification or SAR7 is available to complete online - sometimes you can still submit these through the portal even after the deadline, though you'll need to call to request they process it.
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Oliver Brown
•That's brilliant! I hadn't thought of checking my BenefitsCal account. I set one up but honestly rarely use it. I'll log in right away and see what notices are there. Thank you!
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Lola Perez
I went through something similar about 6 months ago! My benefits stopped and I panicked thinking I'd have to start all over. Turns out I had missed my SAR7 deadline by about a week. The key thing that saved me was calling and explaining that I had been dealing with a family emergency (which was true). The caseworker was actually really understanding and was able to restore my case without making me do a full reapplication. It took about 10 days to get my benefits back, but that was way faster than the 30+ days a new application would have taken. Don't give up on trying to get it restored first - the worst they can say is no, and then you can always fall back on reapplying. Good luck!
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Fatima Al-Mansour
•This gives me so much hope! I've been dealing with some personal issues lately too that might have caused me to miss important mail. It's really encouraging to hear that caseworkers can be understanding when you explain your situation. I'm definitely going to try calling first thing tomorrow and be honest about what's been going on. Even if it takes 10 days, that's so much better than starting over completely. Thank you for sharing your experience!
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Isabella Santos
I work at a county eligibility office and see this situation daily. Here's my advice: DEFINITELY try calling first before reapplying. Two months means you're still within the timeframe where restoration might be possible. When you call, ask specifically about "good cause" for missing whatever deadline caused the discontinuance. Common good cause reasons include: not receiving the notice due to mail issues, illness, family emergency, or moving. If you can show good cause, many counties will restore your case even past the normal 30-day window. Also, if you do end up having to reapply, make sure to request expedited processing - with no income and limited resources, you should qualify for benefits within 3 days of submitting a complete application. Don't lose hope, there are options!
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Amelia Martinez
•Thank you so much for the insider perspective! It's really reassuring to hear from someone who actually works in the system. I had no idea about the "good cause" provision - I've definitely been dealing with some personal challenges that could have caused me to miss important deadlines. I'm feeling much more confident about calling tomorrow now that I know what specific terms to use when I speak with someone. The expedited processing info is also super helpful in case I do need to reapply. Really appreciate you taking the time to share this guidance!
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Connor Murphy
I'm going through almost the exact same situation right now! My benefits stopped about 6 weeks ago and I've been too overwhelmed to deal with it until now. Reading through all these responses is so helpful - I had no idea there were so many different options depending on why the benefits stopped. I'm definitely going to try the BenefitsCal login suggestion first to see if I can find the discontinuance notice, then call about restoration with good cause. It's such a relief to know I'm not the only one this has happened to and that there might be faster solutions than starting completely over. Thanks everyone for sharing your experiences!
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Samantha Howard
•You're definitely not alone in this! I'm actually new to this community but have been reading through everyone's advice and it's been incredibly eye-opening. I had no idea about things like the "good cause" provision or that you could potentially get your case restored even after missing deadlines. The suggestion about checking your BenefitsCal account online first seems like such a smart starting point - at least then you'll know exactly what you're dealing with before making those phone calls. It sounds like both of you have good strategies mapped out now. Hoping everything works out quickly for both of you!
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Lucas Schmidt
I'm new to this community but wanted to chime in because I'm currently dealing with something very similar. My benefits stopped about 3 weeks ago and I've been putting off dealing with it because the whole process seems so overwhelming. Reading through everyone's responses here has been incredibly helpful - I had no idea there were so many different pathways depending on why the benefits stopped in the first place. The advice about checking your BenefitsCal account online first to find the discontinuance notice is genius - I'm going to do that tonight before I try calling. It's also really encouraging to hear from people like Isabella who work in the system and can confirm that restoration is actually possible with good cause. Thanks to everyone sharing their experiences - it makes this whole situation feel much less scary when you know you're not alone and that there are people willing to help navigate these complicated systems!
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Sasha Reese
•Welcome to the community, Lucas! I'm also pretty new here but this thread has been such a lifesaver for me. It's amazing how many people are dealing with similar situations - makes you realize how common these issues really are. The step-by-step approach everyone's laid out (check BenefitsCal online first, then call about restoration with good cause, and have the reapplication as backup) seems like such a solid game plan. I'm planning to follow the same steps for my situation. It's definitely less overwhelming when you break it down like this instead of just panicking about losing benefits. Good luck with everything - hopefully we'll both get this sorted out quickly!
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Yuki Yamamoto
I'm new to this community and just wanted to say how incredibly helpful this entire thread has been! I'm not dealing with this exact situation right now, but seeing how everyone came together to provide such detailed, actionable advice really shows what a supportive community this is. The systematic approach that's emerged from all your responses - checking BenefitsCal online first, then calling about restoration with good cause, and having reapplication as a backup plan - is exactly the kind of roadmap that makes these overwhelming government processes feel manageable. Special thanks to Isabella for the insider perspective and to everyone else who shared their personal experiences. This is definitely the kind of information I'll bookmark for future reference, and I'm sure it's helping so many people beyond just Oliver who are facing similar challenges.
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Sarah Ali
•Welcome to the community, Yuki! I'm also new here and was just thinking the same thing - this thread has been such an incredible resource. It's really heartwarming to see how people come together to share not just their experiences but actual practical steps that work. The way everyone built on each other's advice to create that clear roadmap really shows the power of community support. I'm definitely bookmarking this thread too because even though I'm not dealing with CalFresh issues right now, you never know when this kind of detailed guidance might be needed. It's also really valuable to see the insider perspective from people who actually work in the system - that kind of information is so hard to find elsewhere. Thanks for highlighting how helpful everyone's been!
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Sean O'Brien
As someone new to this community, I'm amazed by how thorough and helpful everyone's responses have been! I'm not currently dealing with CalFresh issues myself, but this thread is such a valuable resource. The systematic approach everyone has outlined - starting with checking your BenefitsCal account online, then calling about restoration with good cause, and having a new application as backup - creates such a clear roadmap for what can be a really overwhelming situation. It's especially helpful to see responses from people who work in the system like Isabella, as well as personal success stories from folks like Lola who got their case restored after missing a deadline. Oliver, I hope you're able to get this sorted out quickly using all this great advice! This community really shows how sharing experiences and knowledge can make navigating these complex government systems so much more manageable.
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Aisha Khan
•I'm also new to this community and completely agree with you, Sean! This thread has been such an eye-opener for me. I had no idea about things like the restoration process or the "good cause" provisions - it really shows how much valuable information gets shared when people with real experience come together. What strikes me most is how what seemed like a hopeless situation at the beginning now has multiple potential solutions thanks to everyone's input. Oliver went from thinking he'd have to start completely over to having a clear step-by-step plan with several different options. It's exactly this kind of collective knowledge that makes these government benefit systems feel less intimidating. Definitely saving this thread for future reference too!
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Sean Flanagan
I'm new to this community but wanted to share my experience since I went through something very similar last year. My CalFresh benefits stopped unexpectedly and I was terrified I'd lost them permanently. After reading through all the amazing advice here, I realize I got lucky - I happened to call within the first month and they were able to restore my case because I had missed my SAR7 due to being hospitalized. The caseworker explained that they have to send notices by mail, but if you don't receive them or can't respond due to circumstances beyond your control, they can often work with you. Oliver, definitely try the BenefitsCal login first like Mary suggested - that's such a smart way to figure out exactly what happened before you call. And don't be discouraged if the first person you talk to says no - sometimes it helps to ask to speak with a supervisor or call back and try a different worker. The whole process taught me to set calendar reminders for those SAR7 deadlines every 6 months. Wishing you the best of luck getting this resolved quickly!
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Oscar O'Neil
•Welcome to the community, Sean! Your experience really reinforces how important it is to not give up after the first phone call. The tip about asking for a supervisor or trying different workers is so valuable - sometimes it really does come down to finding someone who's more familiar with the restoration policies or willing to look deeper into your specific situation. Your point about setting calendar reminders for SAR7 deadlines is brilliant too. I'm new here but already seeing how this community helps people learn these practical strategies that can prevent problems before they happen. It sounds like Oliver now has multiple success stories to draw hope from, plus a really solid action plan thanks to everyone's input!
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