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Has anyone had issues using their CalFresh EBT card at certified farmers markets recently? I went to the Downtown Sacramento Farmers Market yesterday (my usual spot) and my card kept getting declined even though I checked my balance right before going and had $342 on it. The weird part is that two different vendors tried running it and got the same error. I called the number on the back of my card but got stuck in that automated system for 30 minutes before giving up. I'm worried something's wrong with my account since I just did my recertification last month and everything was approved. My benefits were loaded normally on the 10th. Anyone else experiencing EBT card issues at farmers markets or know how to fix this? My kids love the fresh produce and I rely on the Market Match program to stretch our benefits.
Super embarrassed to even ask this but I've already replaced my EBT card 4 times in the past year. My kids are constantly digging through my purse and moving things around, plus I've moved apartments twice this year (rent keeps going up in my area). Just noticed yesterday my card is missing AGAIN. I'm getting anxious about going to the county office for another replacement. Will they flag my account as suspicious or something? Has anyone been in this situation before? Do I need to bring extra documentation or explanation when I walk in to get a new one? Really don't want to lose my benefits over this - my family depends on them.
Thank you everyone for the helpful advice! I went to the office yesterday with my ID and new lease. They did have me fill out an extra form explaining the circumstances, but the worker was actually really nice about it. She suggested I keep my EBT card in a separate wallet section or even a different wallet entirely from what my kids can access. Also signed up for the BenefitsCal app so I can manage things better going forward. No benefit interruption! So relieved.
That's such great news! I'm so happy it worked out for you. The worker's suggestion about keeping the EBT card separate from what your kids can get into is really smart - maybe even consider one of those small zippered pouches that you can keep in a secure pocket or hidden part of your bag. Thanks for updating us on how it went, it'll definitely help other people in similar situations know what to expect. Glad your family's benefits are secure!
Super confused about my CalFresh benefits right now! I voluntarily closed my cash aid and CalFresh case last month when I thought I got a job (which ended up falling through). About two weeks later, I received a letter from the county saying I'm still eligible for Transitional CalFresh benefits for the next 6 months even though my case was closed. The letter said I'd get around $450/month for my household, and it specifically mentioned I don't need to do any reporting during the transitional period. It's been over 3 weeks since I got that letter, and I've checked my EBT card multiple times but no benefits have been loaded. My kids are getting hungry and I'm starting to panic. Has anyone dealt with this before? Do I need to reapply completely or should these transitional benefits automatically start? The letter made it sound like it was already approved!
For anyone wondering, my benefits just loaded this morning! Got the full back payment for what I was owed too. The worker didn't really explain why the flag happened, just said something about the "closure reason code" not properly triggering the TCF process. Seems like they have to manually fix these a lot.
This is such a great example of how persistent you have to be with these systems! I'm dealing with something similar right now - got approved for emergency CalFresh but haven't seen any benefits loaded yet. It's really frustrating when you're counting on that help to feed your family. Your story gives me hope that if I keep calling, I'll eventually get someone who can actually fix the problem. Thanks for sharing the update and glad your kids won't be going hungry anymore!
Just received a P-EBT card in the mail yesterday for my kids. I checked the balance online and it only has $18 on it. Is this seriously all we're getting for the 2024-2025 P-EBT benefits? That won't even cover two days of school lunches! I'm confused because I thought the benefit was supposed to be much higher based on what I've read. Should I just use this small amount and throw the card away, or do they add more funds later? Has anyone else received such a small amount? My neighbor said she got over $400 for her two kids.
Quick tip - if you need to check your P-EBT balance, don't use the regular EBT app! It won't show up there. You need to either call the number on the back of the P-EBT card specifically or use the P-EBT portal website. I made that mistake and thought my card was empty when it actually had benefits on it.
Hey Adrian! I just went through the exact same thing last month. Got my P-EBT card with only $31 on it and was so frustrated thinking that was it. But everyone here is right - definitely keep that card! They've been adding money every few weeks. I'm up to $247 total now across 3 separate deposits. The timing seems random but it keeps coming. Also pro tip - sign up for text alerts if your card company offers it. Mine sends me a text whenever new funds are added so I don't have to keep checking the balance manually. The whole system is confusing but the money does keep coming!
Hey everyone, I'm pretty new to the CalFresh system - just got approved last month (April) and received my first benefits. I thought benefits were supposed to be automatically loaded each month but nothing has shown up for May yet? My case worker mentioned something about payment schedules but I can't remember the details. I know my case number ends with a 1 if that matters? Sorry if this is a dumb question but when should I expect my benefits to be loaded? Getting a little worried since I was counting on using them for groceries this weekend.
Glad they showed up! Just FYI for the future, make sure you complete your SAR7 (Semi-Annual Report) when they send it to you around the 5th month. A lot of people lose benefits because they forget to turn it in. And you'll need to do recertification at the 12-month mark. They should send you reminders but the system isn't perfect.
Malik, I'm so glad your benefits showed up! This is actually a really common concern for new CalFresh recipients. Just wanted to add one more tip - if you ever have questions about your benefit schedule or need to check when your next issuance is due, you can also text your EBT card number to 997-279 and get an instant balance and last transaction info. Super helpful when you're out shopping and want to double-check your available balance without calling the 1-800 number. Welcome to the CalFresh program!
Mei Lin
Just wanted to update everyone - I had the same issue last weekend and finally got through to someone at the county yesterday. The rep told me there was a system-wide issue with EBT cards at farmers markets using certain wireless terminals (just like someone mentioned above). They're aware of the problem and working on fixing it. For now, she said you can ask the market manager if they have a manual voucher system as a backup. Also, some vendors have the updated terminals that work fine. Hope this helps someone!
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Aisha Khan
AuthorThank you so much for confirming this! It's a relief to know it's not just my card or account having issues. I'll definitely ask about the manual voucher system next time.
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Collins Angel
I'm dealing with the exact same issue! My card has been working fine everywhere else but got declined at three different vendors at the Midtown Farmers Market last Saturday. Really glad to see this isn't just me - I was starting to worry my benefits got suspended or something. The Market Match program is such a lifesaver for stretching our grocery budget, especially with fresh produce being so expensive lately. Going to try calling the county office tomorrow morning right at 8 AM like someone suggested. Thanks for posting about this - it's reassuring to know others are experiencing the same technical problems and that there might be a fix coming soon!
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