Did your EBT card expire? Mine expired in February and I didn't realize it until my benefits didn't load. They automatically mail a new one but I never received it. Had to request another one and it was such a hassle. Just another thing to check!

Just as an update for everyone following this thread - I called my county office this morning and confirmed what @profile2 mentioned. There is indeed a system update causing delays for supplemental payments this month. The representative said all delayed supplements should post by April 24th at the latest. If you don't receive yours by then, definitely call your caseworker.

Just as a follow-up on activation - when the card arrives, you'll need to call the number on the back and have your child's date of birth ready. You'll create a 4-digit PIN. The system will tell you the current balance, which should match what your child's school notified you about. If the amount seems incorrect, you can call the P-EBT helpline, but for first-time activation, the EBT card number on the back is all you need. Also, be aware that P-EBT benefits are different from regular CalFresh. They can only be used for food items, not hot prepared foods (with some exceptions at approved restaurants in certain counties). The benefits also expire after a year, so make note of when they were issued.

I'm going through the same thing right now! My Informed Delivery showed my daughter's P-EBT card coming yesterday but still nothing in the mailbox. Reading all these responses is really reassuring - sounds like this is super common and I just need to be patient for a few more days. I had no idea that Informed Delivery just shows when mail gets scanned at the facility, not when it actually gets delivered to your house. Thanks everyone for sharing your experiences, this really helps calm my nerves about it being lost!

That's awesome that you got it resolved so quickly! Thanks for updating us - I was wondering how this would turn out. It's good to know the P-EBT office is aware of the system glitch and that they're actually thanking people for reporting it instead of making them feel bad about it. I'm definitely going to look into that Claimyr service too since I always seem to have issues getting through to government offices. Glad you did the right thing and got it sorted out properly!

I'm so glad you got this resolved and shared the update! This is really helpful info for others who might face the same situation. It's reassuring to know that the P-EBT office is aware of the system glitch and that they actually appreciate people reporting these duplicates instead of treating it like you did something wrong. The fact that they gave you a confirmation number shows they're taking it seriously too. Thanks for doing the right thing and letting us know how it turned out - posts like this really help the community!

Has anyone else had trouble with their EBT card not working at certain stores? I've had my card for about 2 years now and sometimes the chip doesn't read right. I've found I have to swipe it at some places but others require the chip. Just something to be aware of if you're new to using the card.

i was confused about this too when i first got calfresh!! but yeh u keep the same card and they just put the $$ on it each month. u can also check ur balance by calling the number on the back or use the app. the app is actually pretty good.

UPDATE: Finally got through to my county worker! Turns out they received my verification docs but needed one more recent pay stub because my hours increased. They never sent me a notice about it (or it got lost in the mail). The worker was able to process everything while I was on the phone and said my benefits should load within 2-3 business days. So relieved! Thanks everyone for your help and suggestions.

@Malik Robinson So glad you got it resolved! This is exactly why I always tell people to check BenefitsCal regularly - the system has gotten way more digital but they don't really advertise that change. I've been on CalFresh for 2 years and learned the hard way that you can't rely on mail notices anymore. Pro tip: set a calendar reminder to check your account weekly, especially around recertification time. The income reporting requirement that @Freya Andersen mentioned is super important too - I got my case temporarily suspended once for not reporting a small raise quickly enough. Hope your benefits load soon and you can get groceries for your kids!