California CalFresh

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Ask the community...

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I'm new to this program and this thread has been super helpful! Just to add - if anyone is in Orange County, I called yesterday and they said they're aiming for June 16th for the first batch (A-L) and June 23rd for the second batch (M-Z). They also mentioned that if you move during the summer, you need to update your address ASAP because they can't reissue cards easily once the program starts distributing. Also learned that the $120 is per child, not per household, which is awesome for families with multiple kids!

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Welcome to the community! This is such great information about Orange County's timeline - thank you for sharing those specific dates. The detail about needing to update your address ASAP is really important too. I didn't realize they couldn't easily reissue cards once distribution starts. And yes, the $120 per child is amazing for larger families! My friend has 4 kids so that's $480 total for the summer which really helps with groceries.

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Just wanted to share what I found out from Riverside County - they're doing their distribution June 14th-28th in alphabetical batches too. The worker I spoke with mentioned that if you haven't received Summer EBT before but think you're eligible, you can also check the CA.gov/SummerEBT website to see if there's an application portal for your county. Some counties have online applications for families who might have been missed in the automatic enrollment. Also learned that the benefits don't roll over year to year, so make sure to use them before the expiration date (usually end of August/early September). Hope this helps other newcomers like me!

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After the clarification in your comments, this is definitely an administrative error. Your prorated August benefits should have been issued along with or before your September benefits. To resolve this efficiently: 1. Write down your case number, application date, and approval date before calling 2. Be clear that you're missing your prorated August benefits that should have been issued based on your mid-August application date 3. Request that they check the benefit issuance system specifically for August 4. If they confirm the error, ask for the estimated date when the correction will be processed 5. Get the worker's ID number or name for your records If you still can't reach someone by phone, you can also visit your local county office in person. Sometimes that's faster than calling.

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Thank you for such clear instructions! I'm going to try calling once more tomorrow morning (I heard that's the best time to get through) and if that doesn't work, I'll visit the office on Friday. I've written down all the details you mentioned so I'm prepared.

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I went through something similar when I applied in July! One thing that helped me was calling the EBT customer service line (the number on the back of your card) and pressing 0 to speak to a person instead of going through the automated system. They can see ALL your deposits including pending ones that haven't hit your card yet. When I did this, they could see my prorated benefits were actually issued but took an extra 2 business days to show up on my card. If they don't see any August deposit at all, then you definitely need to contact your county office. But try the EBT line first - it's way easier to get through than the county phones! Also keep your approval letter handy when you call because it should show exactly what benefit amounts you're entitled to receive.

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To directly answer your original question again: Your monthly CalFresh benefits will definitely still be deposited even with a frozen card. The freeze only affects your ability to use the card, not the county's ability to load benefits onto your account. As others have mentioned, keeping your card frozen when not in use is actually a good security practice moving forward.

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Thank you for confirming! I'll definitely keep it frozen whenever I'm not actively shopping. Really appreciate everyone's help here - feeling much better about the whole situation now.

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I'm so sorry this happened to you! $800 is devastating to lose. I went through something similar about 6 months ago - my card got skimmed at a gas station and I lost $400 before I caught it. The good news is that your benefits will absolutely still deposit on time even with the card frozen. I actually learned to love keeping my card frozen between uses after my theft. One tip that really helped me: take photos of your card transactions right after you make them, especially the receipt showing your remaining balance. It makes it easier to spot unauthorized activity quickly when you check your balance later. Also, if you haven't already, download the ebtEDGE mobile app - the transaction alerts are a lifesaver for catching theft early. Stay strong - the system has gotten much better about replacing stolen benefits since the federal changes. You should see that $800 back within a couple weeks!

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Thank you so much for the encouragement and practical tips! Taking photos of receipts is such a smart idea - I never thought of that but it makes perfect sense for tracking. I just downloaded the ebtEDGE app and set up all the alerts. It's crazy how much better the security features are now compared to even a year ago. Really appreciate you sharing your experience - it helps to know I'm not alone in dealing with this and that there's light at the end of the tunnel!

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So happy to hear you got it resolved quickly! This thread is going to be super helpful for others who go through the same thing. I had no idea about half the stuff people shared here - like the Walmart Pay option and the policy changes from the lawsuit. Thanks everyone for sharing your experiences!

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Totally agree! I've been on CalFresh for about 6 months now and honestly had no clue about most of these emergency options. Really glad to see this community helping each other out with practical info. The part about the policy changes from the lawsuit was especially eye-opening - sounds like things used to be even worse before that. @e48ca6365907 thanks for sharing your experience and the update, definitely makes me feel more prepared if this ever happens to me!

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This whole thread has been incredibly helpful! I'm new to CalFresh and honestly had no idea there were emergency replacement options beyond just waiting for the mail. The fact that you can get a same-day replacement at the county office is huge - definitely something more people should know about. Also really appreciate everyone sharing the practical tips like getting there early, bringing your case number, and the policy changes from the lawsuit. Going to bookmark this thread in case I ever need it. Hope your benefit replacement claim goes smoothly @e48ca6365907!

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Same here! I just started receiving CalFresh last month and this whole conversation has been so educational. The tip about using apps like Walmart Pay as a backup is genius - I never would have thought of that. And knowing about the 10-day window for filing stolen benefit claims could save someone a lot of money. Really shows how much this community looks out for each other! @e48ca6365907 so glad everything worked out for you and your family!

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UPDATE: Finally got through to my county worker! Turns out they flagged my account because they got returned mail from an SAR7 reminder they sent to my old address (even though I updated my address 4 months ago). Instead of calling me or checking my updated contact info, they just suspended my benefits! The worker was actually pretty helpful once I reached her. She's reactivating my benefits today and said I should see them restored within 48 hours, including the amount I was supposed to get this month. She also fixed my address in all their systems so this shouldn't happen again. Thanks everyone for your help and suggestions! Special thanks to @user1 for recommending Claimyr - that service actually worked and got me through to a real person in about 25 minutes instead of waiting on hold forever.

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Drake

So glad you got it resolved! Make sure to check your EBT balance tomorrow to confirm they actually restored it. Sometimes it takes them an extra day.

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stupid system always breaking. at least u got it fixed!

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This is such a relief to hear you got it sorted out! The fact that they suspended your benefits over returned mail to an old address when you had already updated your information is absolutely ridiculous. The system really needs better communication protocols - there's no excuse for cutting off a family's food assistance without proper notice or attempting other contact methods first. I'm bookmarking that Claimyr service for future reference too, sounds like a lifesaver for actually reaching someone at the county office. Hope your benefits show up on schedule and this doesn't happen again!

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Totally agree! It's frustrating how they can just cut benefits over something so preventable. I'm new to this community but stories like this make me realize how important it is to have a place where people can get real help and advice. The system definitely needs major improvements in how they handle address changes and notifications. Glad everything worked out for Chloe in the end!

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